Clemence Rogers Home Care

Armstrong House, First Avenue, Finningley, Doncaster DN9 3RH
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9.8 8 Reviews
  • Clemence Rogers Home Care, Doncaster
Clemence Rogers Home Care offers tailor made solutions to provide the most appropriate care for their clients

The team are professionally trained to Government National Care Standards for the Care Industry and are dedicated to providing assistance and support to enable their service users to remain at home. The support provided is tailored to the individual needs of the service user and the requirements of their family.

Clemence Rogers Home Care is regulated by the Care Quality Commission (CQC) and all care workers are subject to an Enhanced Disclosure and Barring Service (DBS) clearance.

They work in partnership with other services and professionals to ensure their clients receive high standard of care to promote independence and to maximise their quality of life and well-being.

Clemence Rogers Home Care is the only home care provider in Doncaster with a Registered Manager who is an Advance Clinical Practitioner Pharmacist (ACP) with over 30 years’ experience of working within community pharmacy, GP surgeries and supporting carers and care homes. She is passionate about ensuring that the Clemence Rogers team is highly trained in all aspects of care especially medication.

Clemence Rogers Home Care welcome feedback from service users, their family and other interested parties to make sure clients receive the best possible support.

Care Provided by Clemence Rogers Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Clemence Rogers Home Care Ltd
  • Person in charge
  • Kerry Bull (Manager)
  • Admission Criteria
    • Please call the office for any information on service restrictions

Funding & Fees Guide for Clemence Rogers Home Care

  • Prices
  • From £25.50 per hour Please call our office for full fee structure


  • All consultations are Free Of Charge


Clemence Rogers Home Care Reviews (8)

9.8

Clemence Rogers Home Care has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years. Over all time Clemence Rogers Home Care has 8 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My dad is 84 years old and in 2020 we discovered he had alzheimers. We were recommended Clemence Rogers by two existing service users. I rang them and arranged a visit by a care manager. We discussed dads needs and plans were put in place. Every six months we have a review and plans are altered where
necessary. The carers themselves are fantastic, always go over and above their duties and treat dad with dignity and respect.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you so much for your review. We are happy you're pleased with our services


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Overall Experience  Overall Experience 5.0 out of 5

I have only been with the company since the beginning of October but have found them all extremely caring and supportive of me when I have a bad day and can hardly walk. I am treated with dignity when I have shower or need creams put on. My three carers are all good and the office staff have been great
since I first joined the company. I would recommend them to anyone who is looking for someone to care for them.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you so much for your review. We are glad you are happy with our services.


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Overall Experience  Overall Experience 5.0 out of 5

The give exceptionally good care and treat her with respect. We are very grateful.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you for your positive feedback, we are glad you're happy with our services.


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Overall Experience  Overall Experience 5.0 out of 5

Clemence Rogers undertook daily care visits to my dad for 2 and a half years to help him shower and get ready for bed. This support was alongside care he received from his family. The level of care provided by Clemence Rogers was of a consistently very high standard. They were not only incredibly skilled
at providing sensitive personal care but always showed empathy, understanding and compassion. Dad looked forward to their visits and enjoyed the chats and humour that he shared with them. The carers communicated effectively with each other thereby ensuring they were all up to date regarding his gradually changing needs. Furthermore, they engaged well family members to whom they were very supportive in many ways. Respect and discretion was shown at all times and I genuinely cannot speak highly enough of them, the service was outstanding.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you so much for your kind words and positive review. We are pleased you were happy with our services.


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Overall Experience  Overall Experience 5.0 out of 5

The team at Homecare provided exceptional care for my mother-in-law over a two-year period. They were always punctual, attentive, and consistently went above and beyond to meet her needs. Their dedication and compassion were truly outstanding. I cannot recommend them highly enough.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you for your positive review. We are pleased you were happy with our services.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly service, staff are always willing to go above and beyond.
I would highly recommend the care team to friends and relatives.
The manager is always available when we have had any questions or queries, overall very approachable.

Reply from Kerry Bull, Manager at Clemence Rogers Home Care

Thank you so much for your positive review. We are pleased you were happy with our services.


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Overall Experience  Overall Experience 5.0 out of 5

My mum had home care from Clemence Rogers for over a year.
The company was exceptional. They were very caring, Mum received personalised care that ensured she had control regarding her activities of living, that were delivered safely and with compassion.
She was encouraged and supported to maintain
as much independence as possible and adjustments to her care as her health deteriorated were delivered quickly, calmly and competently.
I highly recommend this agency.

Reply from Kerry Parnell, Care Manager at Clemence Rogers Home Care

Thank you for taking time to leave a review. We are pleased to know you had a positive experience with our services.


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Overall Experience  Overall Experience 5.0 out of 5

Clemence Roger's Home care looked after my father in law's mum for approximately 5 years at home before she went into a care home.
The carers went out twice a day and helped with meals and tidying etc.
They got to know her very well and adapted to her needs.
If there were any issues, they would call
my father in law or the care home manager.
He was very pleased with the care they provided.

Reply from Kerry, Care Manager at Clemence Rogers Home Care

Thank you for taking time to leave a review. We are pleased to know you had a positive experience with our services.


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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Clemence Rogers Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Clemence Rogers Home Care is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clemence Rogers Home Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Kerry

Kerry Bull

Job Title: Manager

Joined: 2018

Kerry has worked in the care industry for over 16 years. Kerry started as a care worker in a care home setting and then progressed into a management position after many training courses and diplomas at Level 5 management level.


Kerry decided that Domiciliary care was the route she wanted to take for her career as she thinks 1-2-1 care is more effective.


Kerry has been the Manager at Clemence Rogers Home Care since day one. She has a great understanding of good quality care and ensures that this is something she looks out for when recruiting new members of the team so that this can be delivered to the service users.


Kerry's 16 years of care experience includes elderly care, Learning disabilities, Support work, Care Recruitment and care management.


Kerry joined Gary and Wendy at Clemence Rogers Home Care in the hope of creating a company that makes a difference and 6 years later it is safe to say that goal has been achieved.


Aimee

Aimee Jones

Job Title: Care Supervisor

Joined: 2019

Aimee is the Supervisor at Clemence Rogers Home Care.


Aimee has worked in care for 11 years, 6 of these being with Clemence Rogers Home Care.


Upon starting with the company Aimee was a care worker supporting service users in the community and has worked her way up to a Supervisor position.


Aimee is what you may call the 'face of the company' upon booking an assessment Aimee is the one who will attend the property of the service user and complete the FREE consultation.


Aimee is polite and friendly and always remains professional in her role.
Aimee has lived in Doncaster all her life and dedicated her adult life to helping the community that needs/wants care.


Aimee has a great professional relationship with all the service users and staff and ensures that all care standards are met to a high level.


Karen

Karen Lawson

Job Title: Team Leader

Joined: 2019

Karen is the Team Leader at Clemence Rogers Home Care.


Starting off at the company in 2019, Karen was a care worker who supported clients out in the community.


Although Karen loves the 'hands-on' care work she was also keen to progress after working in care for 16 years. Karen became the new Team Leader at Clemence Rogers in March 2024 and has transitioned into her new role smoothly and efficiently.


Karen's Job is to support the staff by completing spot checks and also visiting service users to complete quality reviews.


Working in both the community and the office Karen has a great understanding of supporting everyone who works for and uses Clemence Rogers Home Care Services.


Wendy

Wendy Rogers

Job Title: Registered Manager

Joined: 2018

Wendy worked as a pharmacist for over 30 years before undertaking her master's in Advanced Clinical Practice and now locums in GP surgeries seeing patients.


Wendy worked in the same pharmacy for 11 years and realised her regular patients were often struggling with day-to-day activities at home such as cooking, cleaning and taking their medication correctly and wanted regular, reliable support of a high standard. She completed her NVQ level 5 in Health and Social Care and established Clemence Rogers Homecare.


Wendy and her team pride themselves in providing consistent high-quality care to their clients, with her experience with medication she is able to provide expert advice and guidance to staff, clients and their families in this area.


Frequently Asked Questions about Clemence Rogers Home Care

What Type of Services does Clemence Rogers Home Care offer?

Clemence Rogers Home Care offers Home Care.

How many Carers does Clemence Rogers Home Care employ?

Clemence Rogers Home Care employs 30 carers.