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Clemence Rogers Home Care has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years. Over all time Clemence Rogers Home Care has 8 reviews.
Review from Debbie C (Daughter of Client) published on 17 March 2025
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you so much for your review. We are happy you're pleased with our services
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Treated with Dignity
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Review from Carolyn H (Client) published on 10 February 2025
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you so much for your review. We are glad you are happy with our services.
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Treated with Dignity
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Review from Kay C (Niece of Client) published on 13 January 2025
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you for your positive feedback, we are glad you're happy with our services.
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Review from Alison S (Daughter of Client) published on 6 January 2025
Submitted via Website •
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you so much for your kind words and positive review. We are pleased you were happy with our services.
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Review from David T (Son-in-law of Client) published on 6 January 2025
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you for your positive review. We are pleased you were happy with our services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B C (Next of Kin) published on 19 December 2024
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Reply from Kerry Bull, Manager at Clemence Rogers Home Care
Thank you so much for your positive review. We are pleased you were happy with our services.
Staff
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Management
Treated with Dignity
Value for Money
Review from Jacqueline B (Daughter of Client) published on 12 December 2024
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Reply from Kerry Parnell, Care Manager at Clemence Rogers Home Care
Thank you for taking time to leave a review. We are pleased to know you had a positive experience with our services.
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Management
Treated with Dignity
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Review from Dawn C (Relative of Client) published on 12 December 2024
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Reply from Kerry, Care Manager at Clemence Rogers Home Care
Thank you for taking time to leave a review. We are pleased to know you had a positive experience with our services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.779) out of 10 for Clemence Rogers Home Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.979 for Clemence Rogers Home Care is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Clemence Rogers Home Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Oct 2021
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Job Title: Manager
Joined: 2018
Kerry has worked in the care industry for over 16 years. Kerry started as a care worker in a care home setting and then progressed into a management position after many training courses and diplomas at Level 5 management level.
Kerry decided that Domiciliary care was the route she wanted to take for her career as she thinks 1-2-1 care is more effective.
Kerry has been the Manager at Clemence Rogers Home Care since day one. She has a great understanding of good quality care and ensures that this is something she looks out for when recruiting new members of the team so that this can be delivered to the service users.
Kerry's 16 years of care experience includes elderly care, Learning disabilities, Support work, Care Recruitment and care management.
Kerry joined Gary and Wendy at Clemence Rogers Home Care in the hope of creating a company that makes a difference and 6 years later it is safe to say that goal has been achieved.
Job Title: Care Supervisor
Joined: 2019
Aimee is the Supervisor at Clemence Rogers Home Care.
Aimee has worked in care for 11 years, 6 of these being with Clemence Rogers Home Care.
Upon starting with the company Aimee was a care worker supporting service users in the community and has worked her way up to a Supervisor position.
Aimee is what you may call the 'face of the company' upon booking an assessment Aimee is the one who will attend the property of the service user and complete the FREE consultation.
Aimee is polite and friendly and always remains professional in her role.
Aimee has lived in Doncaster all her life and dedicated her adult life to helping the community that needs/wants care.
Aimee has a great professional relationship with all the service users and staff and ensures that all care standards are met to a high level.
Job Title: Team Leader
Joined: 2019
Karen is the Team Leader at Clemence Rogers Home Care.
Starting off at the company in 2019, Karen was a care worker who supported clients out in the community.
Although Karen loves the 'hands-on' care work she was also keen to progress after working in care for 16 years. Karen became the new Team Leader at Clemence Rogers in March 2024 and has transitioned into her new role smoothly and efficiently.
Karen's Job is to support the staff by completing spot checks and also visiting service users to complete quality reviews.
Working in both the community and the office Karen has a great understanding of supporting everyone who works for and uses Clemence Rogers Home Care Services.
Job Title: Registered Manager
Joined: 2018
Wendy worked as a pharmacist for over 30 years before undertaking her master's in Advanced Clinical Practice and now locums in GP surgeries seeing patients.
Wendy worked in the same pharmacy for 11 years and realised her regular patients were often struggling with day-to-day activities at home such as cooking, cleaning and taking their medication correctly and wanted regular, reliable support of a high standard. She completed her NVQ level 5 in Health and Social Care and established Clemence Rogers Homecare.
Wendy and her team pride themselves in providing consistent high-quality care to their clients, with her experience with medication she is able to provide expert advice and guidance to staff, clients and their families in this area.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clemence Rogers Home Care to verify any information. View our terms and conditions. Clemence Rogers Home Care has a Platinum Service – more info.