Clover Health and Homecare

Regus Brunel Office, 2430/2440 The Quadrant, Aztec West, Almondsbury, Bristol BS32 4AQ
Submit a Review
9.5 6 Reviews
  • Clover Health and Homecare, Bristol
Show Clover Health and Homecare on the Map

Care Provided by Clover Health and Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Clover Health and Homecare Ltd
  • Person in charge
  • Shirly Chipinge (Manager)

Funding & Fees Guide for Clover Health and Homecare

  • Prices

  • £33 per hour
Are you the Owner/Manager of Clover Health and Homecare? View your Advertising Options

Clover Health and Homecare Reviews (6)

9.5

Clover Health and Homecare has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Clover Health and Homecare has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
0
0
5
1

Review from L G (Daughter of Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clover Health and Homecare have been providing additional 1:1 care each afternoon for our Mum who is in a residential home. She has advanced dementia and is at risk of falling. They’ve assisted her with joining in with the home's activities and also weather permitting have taken her out which she really
enjoys. They’ve also suggested things we could do to help improve Mum's care.
The care and respect they have shown her have been wonderful, taking time to sit and chat and sing which she loves.
I would definitely recommend Clover to anyone.

Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you so much for your positive feedback. It was a real pleasure looking after your Mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Beverley T (Daughter of Client) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Clover Health and Homecare since November 2022, with a live-in care package for my mum who has advanced dementia. All the staff, including management, from day one have been very professional, kind, respectful and caring to my mum and to all members of the family! They have taken
the time to get to know Mum personally, always with a smile and showing her the utmost dignity, even when Mum's behaviour at times can be challenging. They make sure that all Mum's needs are met and go above and beyond to give her the best care, whilst giving her great companionship. Clover has allowed me to step back. I sleep better at night as I have complete piece of mind knowing that my mum is in very safe hands, with a brilliant twenty-four hour carer and the whole team. The level of care and support is excellent.

Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you for your positive feedback. It's a pleasure and an honour looking after your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maxine F (Daughter-in-law of Client) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The help that Clover Health and Homecare gave was of great value to me as a full time carer. They would help not only look after mum-in-law but with any task required.
They were considerate, caring and polite. They were a breath of fresh air, in an end of life care situation.

Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

It was a pleasure and an honour to look after your mum in law. Best wishes from all of us at Clover Health.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C W (Wife of Client) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a package of care for my husband between January to April 2023 when he had terminal cancer.
The staff at Clover Health and Homecare were very friendly and helpful and took a genuine interest in us and also adapted their behaviour when I had a quiet word about my husband initially struggling
to adapt to being cared for.
They always treated him with respect and helped to make him more comfortable as much as they could. They also came up with suggestions for how to help him more and ensure a good quality of life. In addition they chatted to me whilst performing care duties and supported me too. So my overall impression of Clover was very positive.

Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you. It was a pleasure and an honour to support your husband. Best wishes from the Clover team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P D (Daughter of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clover Health and Homecare Bristol found the most amazing people to live in with my dad. Kind, caring, efficient, with lovely, happy personality. He could not have been looked after better. His final years were happy, safe, clean and comfortable thanks to the Clover carers.
The management was by people
who had been active in the field of care, so the administration fully understood the practicalities of those working with the client.
My dad's health improved as soon as the first live-in carer arrived. The security of knowing someone was there, plus the bliss of being kept properly clean and well fed, and the sunny smiles of his carers, brought him back from an unhealthy state he had reached before they came.
We were so lucky to have chosen Clover, I am very happy to have an opportunity to sing their praises.

Reply from Shirley Chipinge, Managing Director at Clover Health and Homecare

Thank you. It was a pleasure and an honour to look after your dad. Best wishes from the Clover team!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Neil L (Son of Client) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clover Health and Homecare, have provided daily care for our mother in the last 5 weeks of her life in her own home, which is what she wanted. Words cannot fully express how impressed we have been with the care received from both the senior managers and all of their team, and we will be eternally grateful.
Both
the senior managers do the caring as well, which speaks volumes.
All the staff love their job, I have nothing but praise for the company and especially the management.
The care has been of the highest possible standard and all the carers have been friendly, caring and efficient, treating our mum with the respect she deserved.
They have made a difficult time in all of our lives much more bearable and pleasant, we all looked forward to their visits 3 times a day.
We cannot thank you all enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Clover Health and Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Clover Health and Homecare is calculated as follows: ( (27 Excellents x 5) ) ÷ 27 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clover Health and Homecare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Clover Health and Homecare

What Type of Services does Clover Health and Homecare offer?

Clover Health and Homecare offers Home Care.

How many Carers does Clover Health and Homecare employ?

Clover Health and Homecare employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clover Health and Homecare to verify any information. View our terms and conditions. Clover Health and Homecare has a Basic Service – more info.