Unique Care UK

280 Mare Street, London E8 1HE
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7.8 3 Reviews
  • Unique Care UK, London
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Care Provided by Unique Care UK

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Unique Resourcing Ltd
  • Person in charge
  • Satta King (Registered Manager)

Funding & Fees Guide for Unique Care UK

  • Prices

  • Fees provided on request

  • Please call 02039170260 for the fee information
Are you the Owner/Manager of Unique Care UK? View your Advertising Options

Unique Care UK Reviews (3)

7.8

Unique Care UK has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Unique Care UK has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from Nana A (Daughter of Client) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receiving care for the first time and I was concerned as she had moved from short-term care to long-term.
Made concerns known to the team and, working along with the whole team, would like to applaud the care, compassion and understanding they have provided. They ring each time there is a morning,
afternoon or evening call and mum is not available to open the door for even 5 minutes. The coordinators will call if there is a change in staff due to days off or holidays of carers.
I have met with a few of the carers and observed and would like to recommend and commend all the staff for the great work that they do.
The respect is 2 way and appreciate all they do. Thank you, team, keep on doing what you do best. Caring is a difficult task/role and my heart's out to you, please continue to go above and beyond.

Reply from David, Admin Team at Unique Care UK

Thank you for your kind review. It is a pleasure working with you and your mother. You are always on hand to provide constructive feedback. It is very evident that you dearly care for your mother and for the service that she receives.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Emilio A (Son of Client) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had two visits from one particular carer from Unique Care as my mother had to return to hospital. She is outstanding! Very caring, full of concern for my mothers well being and knows exactly how to handle all situations. Thank you to her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A I (Client) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring staff. I have recommended a friend to this company they are understanding and respectful very pleased.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Unique Care UK is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Unique Care UK is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Unique Care UK is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Unique Care UK

What Type of Services does Unique Care UK offer?

Unique Care UK offers Home Care.

How many Carers does Unique Care UK employ?

Unique Care UK employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unique Care UK to verify any information. View our terms and conditions. Unique Care UK has a Basic Service – more info.