Crystalline Care

Office 2, 14 Butter Hill, Wallington SM6 7JD
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4 Reviews
  • Crystalline Care, Wallington
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Care Provided by Crystalline Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Crystalline Business Solutions Ltd
  • Person in charge
  • Brigitte Hemeni Ghepnkoue (Manager)

Funding & Fees Guide for Crystalline Care

  • Prices

  • £14.00 per hour
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Crystalline Care Reviews (4)

Over all time Crystalline Care has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from Robina S (Daughter of Client) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Crystalline Care is a brilliant organisation. Before they took over the caring of my father he was not in a good place. He was refusing food, wouldn’t talk, wouldn’t try to mobilise and lost huge amounts of weight. Once Crystalline Care took over there was almost a dramatic change. The manager herself
oversaw my father’s care right down to the last detail. She kept us as a family abreast of all developments, issues and concerns and drew up a very workable care plan to suit all concerned. She has been instrumental in motivating my father to eat to move around and talk. This company ensures that my father is most important and treat him with respect as a friend or family would.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew B (Son of Client) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have been extremely impressed with the entire scope of care offered to our mother. From the original meeting at which it was obvious that the Company would provide care specifically tailored to needs, everything was optioned and as it has transpired the staff go above and beyond their duty
in order to ensure the client is very well catered for. There are good levels of internal communication and the family updated as and when required of any untoward factors. I/we have no hesitation in thoroughly recommending Crystalline Business Solutions - and it should be noted we have had other experiences that cannot be compared.
Definitely a 10/10

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Frank W (Client) published on 5 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reliable! They are a very good agency and dependable - they were also available at short notice. They keep me well informed if they are going to be late.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alan A (Son of Client) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer we have comes and checks on my mother's cleanliness regime, changes her sheets, gets her washing started and cleans/tidies her apartment. She is reliable - is either there on time or lets us know if she will be a little late - and very caring. We have discussed the care regime and I have
been impressed by the amount of thought she has put into it and her insights into the problems of dealing with my mother. The work she does helps us a lot as it relieves us of some of the burden of care each week.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Crystalline Care

What Type of Services does Crystalline Care offer?

Crystalline Care offers Home Care.

How many Carers does Crystalline Care employ?

Crystalline Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crystalline Care to verify any information. View our terms and conditions. Crystalline Care has a Basic Service – more info.