Fuchsia Homecare Colchester

6 Challenge Way, Gainsborough Business Centre, Colchester CO1 2LY
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9.6 14 Reviews
  • Fuchsia Homecare Colchester, Colchester
Welcome to Fuchsia Homecare Colchester

At Fuchsia Homecare Colchester, the team is here to support you and your loved ones with a warm, personal touch across Colchester, Tendring, and the surrounding areas. Since they started the family-run business in 2018, the goal has always been to make sure you feel safe, comfortable, and truly cared for in your own home.

They believe that the key to exceptional care is building strong, trusting relationships between you and their care workers. That’s why they assign a dedicated care supervisor to be your go-to person for any questions or concerns. This way, you always have someone familiar to talk to who understands your needs.

Their care workers are specially trained in areas like PEG feeding, nebulisers, neurological conditions, dementia, and palliative care. They also customise training to fit the unique needs of each customer, ensuring that the team is always ready to provide top-notch care.

They’re excited to share that Fuchsia Homecare Colchester has been honoured as finalists in four national awards, including the Dementia Care Awards 2024 for Dementia Training. This recognition highlights their dedication to delivering outstanding care.

If you’re looking for compassionate, professional home care, they’re here for you. Let Fuschia Homecare help you stay comfortable and well cared for, right in the heart of your own home.

Care Provided by Fuchsia Homecare Colchester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Violeta Badan (Director)

Funding & Fees Guide for Fuchsia Homecare Colchester

  • Prices
  • Ranging from £23.84 - £27.16


  • Fees vary depending on area and number of carers required


Fuchsia Homecare Colchester Reviews (14)

9.6

Fuchsia Homecare Colchester has a Review Score of 9.6 (9.575) out of 10, based on 14 reviews in the last 2 years. Over all time Fuchsia Homecare Colchester has 14 reviews.

Overall Experience

  • 9
  • 3
  • 2
  • 0
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Overall Experience  Overall Experience 5.0 out of 5

As a family we were concerned when told our care provided was going to be changed over to another company. There really was no need for worry. Your team came in, made a transition extremely easy and my father's care has been nothing but exceptional. Every decision made by our carers for my dad, takes
his wellbeing into account first and foremost. Thank you for treating my dad with respect and kindness whilst he sees out the rest of his days with us.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words. We will be sure to pass the information over to your care team.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Nothing is too much trouble for them. Very sociable and look forward to seeing them. Good to see smiling faces. Family members who have met them are pleased with their service as well. Well done!

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

What lovely feedback - thank you for your kind words. We will be sure to pass this over to your care team!


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Overall Experience  Overall Experience 4.0 out of 5

Carers are treated politely and respectfully. Care: the quality varies from carer to carer.

Reply from Hollie, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words! We are very pleased you're happy with your care workers!


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Overall Experience  Overall Experience 4.0 out of 5

Having used Fuchsia Homecare since July 2023 I have no complaints.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for your review, we apricate the time taken to leave us such a wonderful review.


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Overall Experience  Overall Experience 3.0 out of 5

There is sometimes a lack of communication. More gentle care needs to be taken when moving. The care is good apart from odd carers want to do the care the way they want to not the way the service user wants.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for your feedback. We're pleased to hear that you find our care generally good. We are committed to improving our communication and ensuring that all care is delivered in a gentle and personalised manner, respecting the preferences of our service users. Your insights help us continually enhance our service, and we appreciate your constructive comments. We're dedicated to providing the best possible care and look forward to meeting your expectations.


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Overall Experience  Overall Experience 4.0 out of 5

The two carers are always happy and helpful.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for the feedback, we will be sure to inform your carers!


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Overall Experience  Overall Experience 3.0 out of 5

It's okay, had problems last September with carers refusing to move my wife from bedroom to lounge. Had to have lifting hoists fitted which has taken nine months to get fitted.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for leaving your feedback.
Our main priority as a home care provider is the health and safety of both our customers and our carers. In this instance, for the safety of your wife and our carers, after much discussion and many assessments, we deemed it unsafe to be transferred in any way bar a ceiling hoist.
We referred the case to your OT and continued to chase the matter, however, the duration of which it took, unfortunately, was out of our hands.
We apologise for the time spent in bed but are very pleased that the hoist is fitted and you are back to your normal routine!


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with my carers.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for taking the time to leave your feedback. We are very pleased you are happy with your carers.


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Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent. Very helpful can't fault them in any way.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you for taking the time to leave your feedback. I will be sure to inform the team of your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Best carers we have had. Nothing is too much trouble. I would highly recommend them to anyone. My husband has had four visits per day 7 days a week since March 2023, so we have met 9 different careers overall and they all have been lovely and will do anything to help!

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you so much for the lovely feedback! We are so pleased you are happy with our carers!


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Overall Experience  Overall Experience 5.0 out of 5

Amazing care for my father! So organised! Making my dad's life better! And always on time! Even in difficult situations! Having had another care company these restored my faith again, very caring every detail! Love them thank you.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for taking the time to leave your feedback. We are very pleased you're both happy with Fuchsia!


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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care provided. She looks forward to care visits and relies on their visits, hence them keeping her in her own property. Very happy. We live far away and we’re grateful for the support you provide. Many thanks.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for this lovely review, we know the carers enjoy visiting.


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Overall Experience  Overall Experience 5.0 out of 5

My carers are like family, I feel safe, respected and well cared for at all times, as a disabled lady living at home on her own, I couldn't have my independence without my carers.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

This put a smile on everyone in the office's face! Thank you very much for your kind words; this will be shared with your regular care workers, as I know they equally enjoy visiting you.


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Overall Experience  Overall Experience 5.0 out of 5

The carers produce excellent work for the care of my wife, who has been bedridden since September of last year; they perform the care excellently. I can not fault the work that they do; they are very friendly and professional with the work that they do. They do everything that I could not do while she
is in bed.

Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare Colchester

Thank you very much for your kind words; we are so pleased you are happy with the support provided. I look forward to sharing this review with your regular carers.


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Current Review Score: 9.6 (9.575)

Overview of Review Score

The Review Score of 9.6 (9.575) out of 10 for Fuchsia Homecare Colchester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.575 for Fuchsia Homecare Colchester is calculated as follows: ( (50 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 80 Ratings = 4.575

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Colchester is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (12)

Daniela

Daniela Badan

Job Title: Director

Joined: 2018

Daniela, one of the founders of Fuchsia Homecare Colchester, has been a driving force since day one. Starting the company in 2018 alongside her husband, Daniel, brother-in-law, Rares, and sister-in-law, Violeta, Daniela’s vision and dedication laid the foundation for our success.


While her role as a director now keeps her away from care calls, Daniela is always eager to step out and meet with our customers, embodying the personal touch that started it all. Even with her leadership responsibilities, she’s in the office every day, working alongside the team and staying deeply involved in the heart of our business. Her passion and commitment make Daniela an inspiring leader and a cornerstone of Fuchsia!


Violeta

Violeta Badan

Job Title: Director

Joined: 2018

Violeta is one of the brilliant directors at Fuchsia, guiding our team with her passion for care and strategic vision.


With a natural flair for leadership, she helps shape the direction of the company while ensuring that our clients always receive the highest quality of care. Violeta’s dedication to fostering a positive, supportive environment for both staff and clients makes her an inspiring leader.


Her drive, compassion, and commitment to excellence are at the heart of everything she does, and we’re proud to have her leading the way at Fuchsia!


William

William Holmes

Job Title: Operations Manager

Joined: 2024

William brings a wealth of experience to his role as Operations Manager at Fuchsia Homecare Colchester. With extensive knowledge of the care sector and a passion for delivering outstanding service, he ensures the smooth running of daily operations. William's leadership plays a key role in maintaining high standards across the team, ensuring that every client receives personalised, quality care. His dedication to continuous improvement and efficient management makes him a valued member of the Fuchsia Homecare family.


Emma

Emma

Job Title: Registered Manager

Joined: 2021

Emma is the heart and soul of Fuchsia, leading our team with a blend of passion, dedication, and a true love for care.


From her early days as a trainer to her rise as our registered manager, Emma has worked her way up through the ranks, all while balancing the joys of motherhood. Her journey is nothing short of inspiring! With a clear vision and an unwavering commitment to delivering the best care possible, Emma keeps the team motivated and on track. Her leadership, kindness, and dedication make Fuchsia the wonderful place it is today!


Timea

Timea Stanciu

Job Title: Deputy Manager

Joined: 2018

If there was a superhero cape for homecare, Timea would wear it with pride!


With us since the very beginning, Timea has juggled multiple roles with ease, from coordinator and trainer to recruitment whiz. After a year of rolling up her sleeves and working hands-on in the field, she’s back in the office as Deputy Manager, ready to sprinkle her magic across the team.


Timea’s dedication is unmatched, and her passion for care is as vibrant as ever. Whether she’s supporting her colleagues or ensuring every detail is perfect, Timea’s commitment shines through, making her an invaluable part of the Fuchsia family.


Bogdan

Bogdan Gavris

Job Title: Care Coordinator

Joined: 2021

Bogdan is the mastermind behind ensuring everything runs like clockwork at Fuchsia!


As our care coordinator, he’s the one making sure that every care visit is perfectly planned, and no detail is overlooked. His calm, organised approach and excellent communication skills make him the go-to person for both our care team and customers alike.


Bogdan’s passion for making sure everyone gets the care they need is truly inspiring, and his dedication to keeping things running smoothly is second to none. With Bogdan at the helm of coordination, you can rest assured everything is in safe, capable hands!


Hollie

Hollie

Job Title: Recruitment and Marketing Officer

Joined: 2021

Hollie is the creative spark behind all things recruitment and marketing at Fuchsia!


From organising charity events to planning an entire awards evening to celebrate our care workers, she knows how to shine a spotlight on the amazing work we do. Hollie's talent for bringing people together and sharing our story with the world is truly unmatched.


She’s the reason our online presence is buzzing, and her passion for highlighting the heart of our team never goes unnoticed. Whether she's behind the camera or running an event, Hollie brings energy, creativity, and a touch of magic to everything she does!


Anne

Anne

Job Title: Trainer

Joined: 2024

Anne is a passionate and dedicated trainer at Fuchsia Homecare Colchester, specialising in dementia care and supporting individuals with learning disabilities. With her wealth of knowledge and enthusiasm, Anne brings a fresh, engaging approach to training new and existing staff, ensuring they are equipped with the skills and compassion needed to deliver outstanding care. Her love for learning and sharing her expertise shines through in every session, making her a valued member of the team. Anne is committed to fostering a supportive and caring environment, helping others grow in their roles and enhancing the quality of care we provide.


Stacey

Stacey

Job Title: Care Supervisor

Joined: 2023

Stacey is our go-to guru for all things dementia care, and her expertise is nothing short of remarkable. As a dedicated care supervisor, she combines her deep knowledge with a compassionate approach, making her an invaluable asset to our team.


Stacey’s commitment to enhancing the lives of those with dementia shines through in everything she does. Her supportive nature and unwavering dedication ensure that every individual receives the highest standard of care. With Stacey on our team, you can be sure that your loved ones are in the best hands possible.


Elysia

Elysia

Job Title: Care Supervisor

Joined: 2024

Elysia is the newest member of the Fuchsia Homecare Colchester team, stepping into the role of care supervisor. With her enthusiastic approach and a genuine passion for supporting others, she’s already making a wonderful impression on both our carers and customers.


Elysia spends her days ensuring everything runs smoothly, checking in with the team, and making sure our customers receive the excellent care they deserve. We’re excited to see all the great things she’ll bring to her role – welcome aboard, Elysia!


Georgiana

Georgiana

Job Title: Team Leader

Joined: 2019

Georgiana has been part of the Fuchsia Homecare Colchester family for over five years, starting as a care worker and bringing smiles and support to our customers for more than four of them. Now a team leader, she spends two days a week in the office keeping things running smoothly and the rest out and about, checking in with our customers and carers.


With her friendly nature and passion for care, Georgiana is always ready to lend a hand or brighten someone’s day. She’s a superstar, and we’re so lucky to have her!


Brooke

Brooke

Job Title: Office Administrator

Joined: 2023

At just 18, Brooke has already earned her spot as our office admin superstar!


Balancing college studies with managing our office, she’s like a whirlwind of efficiency and positivity. Brooke keeps everything running smoothly with a smile on her face and handles every challenge with grace.


Her knack for organisation and her cheerful attitude make her a key player in our team. When she's not acing her college courses, she's busy ensuring our office is the well-oiled machine it needs to be. We’re thrilled to have Brooke on our team—she’s truly our young dynamo!


Frequently Asked Questions about Fuchsia Homecare Colchester

What Type of Services does Fuchsia Homecare Colchester offer?

Fuchsia Homecare Colchester offers Home Care.

How many Carers does Fuchsia Homecare Colchester employ?

Fuchsia Homecare Colchester employs 52 carers.