Dementia Care TLC

Suite 5, Lions House, 19 West Quay, Bridgwater TA6 3HW
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8.0 3 Reviews
  • Dementia Care TLC, Bridgwater
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Care Provided by Dementia Care TLC

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Dementia Care TLC
  • Person in charge
  • Jacqueline Archer (Manager)

Funding & Fees Guide for Dementia Care TLC

  • Prices

  • 1 Hour £28.00
    45 Minutes £23.00
    30 Minutes £20.00


    Sleep Ins
    Monday - Friday
    £165.00
    Saturday - Sunday
    £185.00


    Waking Nights
    Monday - Friday
    £240.00
    Saturday - Sunday
    £270.00


    Double Time
    £55.00
    Time and a half
    £41.25
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Dementia Care TLC Reviews (3)

8.0

Dementia Care TLC has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Dementia Care TLC has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2

Review from Christine S (Wife of Client) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been looked after by this company. He has a number of issues with his health, and they have been outstanding in looking after him. I cannot praise them enough. He feels really comfortable with the careers and there is nothing too much trouble for them.

Reply from Jacqui Archer, Jacqui Archer at Dementia Care TLC

We are so glad you are happy with our service it means everything to us.


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Management

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Review from Stephen D (Son of Client) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They were very good at looking after my mum and then my dad. They provided good all-round care. The carers were consistent, well experienced, friendly and comfortable to deal with. The management team always responded to any queries or problems I had and most of the issues were resolved. I would not
hesitate to recommend this company to anyone who finds themselves in the unfortunate situation that I did with my parents.

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Management

Treated with Dignity

Value for Money

Review from Ali D (Client) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been using Dementia Care TLC for 2-3 years. I don't have dementia myself, but need help on a daily basis managing my life. The carers provided do this perfectly and help me with whatever I need. The boss is always there if I need any extra help.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dementia Care TLC is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Dementia Care TLC is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dementia Care TLC is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Dementia Care TLC

What Type of Services does Dementia Care TLC offer?

Dementia Care TLC offers Home Care.

How many Carers does Dementia Care TLC employ?

Dementia Care TLC employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dementia Care TLC to verify any information. View our terms and conditions. Dementia Care TLC has a Basic Service – more info.