Charity Earnshaw

High Street, High View, Newton Poppleford, Sidmouth EX10 0DZ
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9 Reviews
  • Charity Earnshaw, Sidmouth
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9.7
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Care Provided by Charity Earnshaw

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Older Person Care
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Charity Earnshaw
  • Person in charge
  • Charity Earnshaw (Manager)
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Charity Earnshaw Reviews (9)

Over all time Charity Earnshaw has 9 reviews.

Overall Experience

  • 9
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Review from P T (Son of Client) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed night care and afternoon care at short notice. Charity Earnshaw responded very quickly and provided carers the same day as the initial meeting/assessment.
The carers provided very good care and treated my father with respect and dignity.
The office staff were available at weekends
and bank holidays and always dealt with enquiries efficiently and effectively.

Reply from Charity Earnshaw, Registered Provider at Charity Earnshaw

We are grateful with this review and we are here to ensure that care and support to our community is of the greatest quality.


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Review from Susan L (Client) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was on holiday for a week this September 2020. As I had previously received exemplary care from Charity Earnshaw, (September 2019), upon my request my council's social services department booked my daily care plan with the owner. My care plan was for care each morning to assist me to shower and dress
(including taking off and putting on class 2 compression stockings) ready for the day - 1 hour per day. The owner provided my daily care with an infectious cheerfulness, kindness and utmost professionalism.
I cannot speak more highly of the care and consideration I was given both by the office staff and the owner (my care provider). I am looking forward to returning in June and September 2021 and having my care plan through Charity Earnshaw.

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Review from Anthony G (Client) published on 21 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager who runs this agency is very thoughtful and is always willing to help, she arrives on time no matter what the weather is doing and always comes with a smile.
I would recommend this agency to anyone who might need it, as the care is excellent, I will be using this agency again.

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Review from George (Client) published on 18 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They all make my start of the day with all of their wonderful smiles, followed by very thoughtful discreet care. Nothing ever is too much trouble. They all seem to know what I need/should need way before I do. Dignity would also have to be included.

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Review from Brian (Client) published on 12 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and help I received after my total hip replacement operation was excellent. I would not have recovered as fast without it.

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Review from Kathie C (Daughter of Client) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Charity is a very warm, friendly and caring person. My mother feels very safe and happy having her care for her every morning. Charity is always very happy to give extra help when needed, even if it is just driving or collecting from appointments.

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Review from Roy E (Client) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and value for money. Very professional approach and good timekeeping. Very supportive. Very caring. Very happy with the agency and all the staff. I will recommend the agency. Keep up the good work.

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Review from Tamsin L (Daughter of Client) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My recently deceased Mother (who died aged 88 years from advanced Alzheimer's Dementia) was cared for brilliantly by Charity for 10 months. She was present at my mother's passing in January 2019. Charity attended to the personal care of my mother twice daily without fail. Charity treated my mother
with great sensitivity and dignity. Charity is extremely experienced and professional in the home care services with many years of expert experience. In my opinion, Charity's greatest attribute and what makes Charity so special is the genuine care and compassion that she gives to her patient. My family and I can 100% highly recommend Charity Earnshaw Homecare Services.

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Review from Susannah L (Daughter of Client) published on 23 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this agency highly enough. My mother, who had vascular dementia, was treated with kindness, patience and professionalism; no detail was overlooked. We had continuity of care - a relationship was formed - timings and commitments were maintained, much to the relief of my elderly father.
We are so glad we found this agency and its amazing proprietor, as we feel we got the best.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Charity Earnshaw

What Type of Services does Charity Earnshaw offer?

Charity Earnshaw offers Home Care.

How many Carers does Charity Earnshaw employ?

Charity Earnshaw employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Charity Earnshaw to verify any information. View our terms and conditions. Charity Earnshaw has a Basic Service – more info.