Excellence Healthcare

Fairgate House, 205 Kings Road, Tyseley, Birmingham B11 2AA
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Top 20 award
10 23 Reviews
  • Excellence Healthcare, Birmingham
Excellence Healthcare provides high-quality care to individuals in their own homes, allowing them to maintain an independent lifestyle with additional support.

The dedicated staff tailor care to meet each person’s unique needs and preferences. Whether someone requires complex care or simply seeks companionship, Excellence Healthcare is there to assist.

Services range from short one-hour sessions to 24-hour live-in care, depending on the individual’s requirements. The team offer a comprehensive range of services, including personal care, medication assistance, cleaning, food preparation, cancer care, palliative care, and dementia care.

The highly qualified staff undergo a rigorous recruitment process, including DBS checks and multiple references, ensuring their competence and commitment.

At Excellence Healthcare, the team strive to enhance the quality of life for every person they care for, allowing every client to live life on their terms.

Excellence Healthcare management duly appreciates your continuous support and level of understanding.

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Care Provided by Excellence Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Excellence Healthcare
  • Person in charge
  • Adekunle Kalejaiye (Manager)

Funding & Fees Guide for Excellence Healthcare

  • Prices

  • Care starts from £18.00 per hour.

  • Please contact us for further fee information.

Excellence Healthcare Reviews (23)

Total of 23, showing 21-23
10

Excellence Healthcare has a Review Score of 10 (9.992) out of 10, based on 22 reviews in the last 2 years. Over all time Excellence Healthcare has 23 reviews.

Overall Experience

  • 23
  • 0
  • 0
  • 0
  • 0

Date Published

23
3
11
22
1

Review from K L (Wife of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care is given to my husband. Very polite and thorough. Really understanding. We are very fortunate to have the owner of the company attend to my husband for his care. They have been attending since January 2023 and we have no issues to complain about.

Staff

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Management

Treated with Dignity

Value for Money

Review from Shahid M (Son of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellence means excellence and they provide what they say, very kind and very polite staff with a professional approach, making a huge difference to the family and client. Highly recommended.
Thank you so much to the team.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine P (Daughter of Client) published on 12 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellence Healthcare have been looking after our mom since September 2017. We couldn't have found a better company. They gave Mom the best care that they could and all of the staff were so kind and thoughtful. Mom always looked forward to seeing them every day. We have so much to be grateful for from
the manager down to all the carers. They last cared for Mom on Wednesday 24th July 2019, as Mom passed away early morning on 25th July. The manager and each one of the carers came in to say goodbye, which was very kind and thoughtful. Excellence is the correct name for them.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.992)

Overview of Review Score

The Review Score of 10 (9.992) out of 10 for Excellence Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.992 for Excellence Healthcare is calculated as follows: ( (124 Excellents x 5) + (1 Goods x 4) ) ÷ 125 Ratings = 4.992

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Excellence Healthcare is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Excellence Healthcare to verify any information. View our terms and conditions. Excellence Healthcare has an Enhanced Service – more info.