You Before Me Care

8 Clayshotts Drive, Witham CM8 1XQ
Submit a Review
9.5 41 Reviews
  • You Before Me Care, Witham
You Before Me Care does exactly what the name says, they are a family-run organisation whose main goal is to put people first.

They believe that the care industry has experienced many tragic failures, some so severe they have resulted in loss of life due to negligence of incompetent workforce and outdated attitudes which have no place in today's care.

As a result, this care organisation formed by a family of nurses with a combined 40 years, has done what it set out to do.

You Before Me Care is very caring and makes their clients feel part of the family.

They offer a variety of services all designed to make clients stay in their home for longer and have services designed for people who have just come out of hospital looking for reablement.

A full list of these is provided on their brochure which is free to download as per request on this website.

Show You Before Me Care on the Map

Care Provided by You Before Me Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • You Before Me Care
  • Person in charge
  • Gorreti Zawayira (Manager)

Funding & Fees Guide for You Before Me Care

  • Prices

  • From £26 - £30 per hour

  • Weekend and Bank Holiday double, otherwise, fees are discussed on a case-by-case basis.

You Before Me Care Reviews (41)

Total of 41, showing 41-41
9.5

You Before Me Care has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years. Over all time You Before Me Care has 41 reviews.

Overall Experience

  • 33
  • 8
  • 0
  • 0
  • 0

Date Published

41
0
4
5
36

Review from Christine (Daughter of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Flamelilly, now called YouB4Me, have been amazing.
They care for Mum who has significant mobility issues and lives with Dementia and have made it possible for Mum to live independently and safely at home, the team's understanding of dementia has been invaluable in this. They communicate
well with both Mum and I and have never adopted an "I know best approach" instead, taking time to understand how to help Mum co-operate. They respond quickly and flexibly to whatever arises.
Mum has had their friendship and caring support for 11 months and the team continues to strive to find ways of improving Mum's quality of life; be that ensuring she has food she enjoys or helping her find things that she can still do and enjoy.
I have personally found their attitude to caring for Mum and their attention to detail invaluable; they will always go the extra mile and I know that if they say they will do something it will happen.
Thank You.

Reply from Tapiwa Chitemerere, BDM at You Before Me Care

Thank you very much for your review Christine and it's a pleasure looking after your mother.
Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for You Before Me Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for You Before Me Care is calculated as follows: ( (28 Excellents x 5) + (1 Goods x 4) ) ÷ 29 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for You Before Me Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Zoe Gorreti Zawayira

Job Title: Registered Manager

Joined: 2018

The registered manager Zoe Gorreti Zawayira is a resourceful, innovative, highly motivated nursing professional. Over the past 20 years, she has managed to gain a wide variety of experience that has allowed her to grow and develop knowledge within the Health and Social Care sector. Zoe has become ever more passionate about patients/service users care. Through her managerial roles, she has managed to develop problem identifying and solving skills that have proven extremely useful. With her registered nursing background, her excellent Nursing skills, infection prevention and control skills Zoe puts patients/service users safety first. Through hard work and effort, Zoe has been able to advance her career and became an experienced Infection and Prevention Nurse and Care manager. Working up to a Band 7 level I had the opportunity to cover as a Band 8 (which is a very senior level within the NHS) she is very passionate about patient/ service users care and infection prevention and control. Zoe is also a fast learner, who is always willing to learn more advanced skills to ensure patients/service users safety.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact You Before Me Care to verify any information. View our terms and conditions. You Before Me Care has an Enhanced Service – more info.