Forever Loving Care

The Wishing Well, Market Street, Craven Arms SY7 9NN
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8.5 13 Reviews
  • Forever Loving Care, Craven Arms

Care Provided by Forever Loving Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Forever Loving Care Ltd
  • Person in charge
  • Samantha Angell (Manager)
8.5

Forever Loving Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Forever Loving Care has 13 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The Angels of Forever Loving Care have been part of my parent's life for around 19 months, and the care, love and dedication they have shown my dad as his health deteriorated, and his needs changed, was embraced with so much love and kindness, it helped us cope as a family and enabled my dad to die
at home peacefully which was his wish and the wish of my mum and our family. They brought a smile to my dad and my mum right up until the moment he died. He looked forward to their visits and the stories he shared and listened to, which brightened up his day. Despite 5 weeks in bed, his care was amazing, his skin remained beautifully intact and he was able to continue to be the immaculate smart gentleman he had always been right up to the end of his life due to the care of these amazing ladies. There are not enough words to cover the amazing impact this wonderful team has had on my dad and also my mum and our whole family. Thank you from the bottom of our hearts.

Reply from Samantha Angell, Admin Manager at Forever Loving Care

Thankyou for this lovely review. We are so lucky to have such a wonderful team and I know the pleasure they had in caring for your Dad and supporting your Mum. Thankyou again for this review, take care.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is wheelchair dependent and has severe mobility problems and memory loss. The carers are gentle and do everything possible to include him in decisions and encourage him to cooperate in any physical care they need to give. They treat him with dignity and safety. They listen carefully and join
in with any activity. He feels happy and safe with them. They are willing to do anything necessary to help with his care.
The management are kind and helpful. Their organisation is excellent and willing to adapt visits etc if necessary.
We could not ask for more.

Reply from Samantha Angell, Admin Manager at Forever Loving Care

Thank you for your kind words. It is our pleasure to support you both.


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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care company with wonderful caring staff. I was treated with respect and dignity throughout and the carers could not do enough to assist me. The management were also extremely helpful and considerate when contacted.
I cannot recommend this company highly enough. Especially their
brilliant and devoted caring staff.

Reply from Samantha Angell, Admin Manager at Forever Loving Care

It has been a pleasure to support you. Thankyou for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the angels. Their care helped us back on our feet after long spells in hospital and both having a rough dose of covid 19. If the need arises we would be happy to ask for their help again.

Reply from Samantha Angell, Admin Manager at Forever Loving Care

Thank you for your kind review, it has been a pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

I am really happy that Forever Loving Care was recommended to us. I have peace of mind knowing they are caring for my mum. After having a negative experience with another care company, I know Mum is in good hands. The staff goes above and beyond in their care. Thank you so much!

Reply from Samantha Angell, Admin Manager at Forever Loving Care

Thank you for this review; it's such a pleasure to care for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

The ladies approach their work professionally and were always punctual.
My father was treated with respect and dignity.
They engaged him in conversation and brought humour and sunshine to his days.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for this review. It has been a pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the level of care that Forever Loving Care gives to our mother. Every time we see Mum, she comments on how pleased she is with her carers. The team's communication is excellent, and they are swift at letting us know if there are any concerns, similarly, they are quick to respond
to any problems that we report to them. As well as the professional, warm and friendly care they give to Mum, my sister and I have been particularly impressed with the way the carers speak to Mum. The carers act as a seamless efficient team; we are very pleased to have their care.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for the lovely review, we are very lucky to have such wonderful staff and clients.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I are so thankful that we have Forever Loving Care looking after our mother. We both live abroad, and to know that our mother is looked after by carers who are professional, attentive, loving and kind, is a huge relief to us. When we are in the country, we spend many weeks with our mother,
and consequently, have got to know the carers personally. I cannot fault them on anything and would highly recommend this home care.

Reply from Samantha Angell, Registered Manager at Forever Loving Care

Thank you for this lovely review. We are privileged to have your trust in caring for your mother.


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Overall Experience  Overall Experience 4.0 out of 5

The staff at Forever Loving Care have been caring for my Mum for 12-months now. They have been very helpful, and do a super job of helping my mum in what have been very difficult circumstances. I would highly recommend them.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for this review. We are so grateful to have such lovely staff and clients.


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Overall Experience  Overall Experience 5.0 out of 5

The staff were caring, polite and friendly to grandad and he enjoyed their company very much. It’s always hard having people come into your home to assist you but grandad really looked forward to having them visit. Staff were reliable, on time and incredibly professional but at the same time, it didn’t
feel clinical or impersonal. It was very clear that they really did care for grandad. They provided great support to him and comfort in his own home. This allowed his family the confidence to support him to live independently for as long as possible as per his wishes.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for your review, I'm sure all the staff will agree with me in saying what a privilege it was to care for your grandad.


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Overall Experience  Overall Experience 5.0 out of 5

Forever Loving Care have cared for my father in law for about 18 months. All staff involved in his care were highly thought of by my father in law; he was always delighted to see them. Their care work has always been extremely professional, in their care for him and in communicating with family. During
the last few weeks of his life, they went above and beyond increasing their hours and doubling up staff to care for him so he could remain in his own home. I have no reservations in highly recommending this company.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for your review. We all loved his company and shared some wonderful moments.


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Overall Experience  Overall Experience 5.0 out of 5

I can’t commend this organisation highly enough. They are caring, diligent, reliable, professional, skilled and dependable. My father has been in receipt of care from Forever Loving Care for several years and it has made a huge difference to his quality of life and general well-being in that they have
hugely enhanced both.

Reply from Emily Gould, Care Manager at Forever Loving Care

Thank you for your review. We are very lucky to have such a wonderful team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum needed support at very short notice when her physical and mental health deteriorated in September. Forever Loving Care were able to quickly put a team together to meet her needs and offered a very professional service until Mum went to live in a nursing home. All carers were sensitive to her
needs and recognised her right to choices whether during personal care, food preparation or general domestic support. The team were a mixture of very experienced carers and some new starters but were well trained/skilled to engage Mum in a confident and supportive manner.

Reply from Samantha Angell, Admin Manager at Forever Loving Care

Thank you for this lovely review. We really are lucky to have a team of such caring individuals.


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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Forever Loving Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Forever Loving Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Forever Loving Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Forever Loving Care

What Type of Services does Forever Loving Care offer?

Forever Loving Care offers Home Care.

How many Carers does Forever Loving Care employ?

Forever Loving Care employs 25 carers.