Ivy Care (Reading & Newbury)

8A Armour Road, Tilehurst, Reading RG31 6HS
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9.2 25 Reviews
  • Ivy Care (Reading & Newbury), Reading
Ivy Care (Reading & Newbury) provides personalised and quality domiciliary and live-in care from experienced and compassionate staff in Reading and West Berkshire area, enabling people to remain within the comfort of their own homes.

Ivy Care (Reading & Newbury) management will work with you, your family and others involved in your care to form a team dedicated to meeting your needs at home.

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Care Provided by Ivy Care (Reading & Newbury)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • IV Care Ltd
  • Person in charge
  • Ingrida Savickaite (Manager)

Funding & Fees Guide for Ivy Care (Reading & Newbury)

  • Prices

  • From £21.00 per hour

  • Charge rate will depend on care needs

Ivy Care (Reading & Newbury) Reviews (25)

Total of 25, showing 21-25
9.2

Ivy Care (Reading & Newbury) has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time Ivy Care (Reading & Newbury) has 25 reviews.

Overall Experience

  • 24
  • 1
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  • 0
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Date Published

25
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0
4
21

Review from Angela L (Client) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, very friendly care workers and very polite and helpful. I am very satisfied.

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Value for Money

Review from Zalinda R (Client) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is excellent. Makes me feel happy and is not pushy will let me do what I can't without taking over so it makes me feel like I have some kind of independence.

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Review from F S (Husband of Client) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers from Good Oaks Home Care come in mornings and evenings to look after my 90-year-old wife, who is now in a wheelchair.
The care they provide is outstanding. Earlier this month, I was admitted to hospital and my wife needed extra help while I was away. The company straight away arranged all the
extra help that was needed, including lunchtime visits to prepare food and lifts for doctor's appointments. They also provided me with recuperation care when I returned home. This company has provided us with exceptional care when I returned home. This company has provided us with exceptional care and I would recommend them to others.

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Review from Richard B (Client) assisted by family/friend published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better care agency to look after me than Good Oaks. All the carers that I have are kind, considerate, respectful and trustworthy. I am always content in the knowledge that I will be well cared for and I feel very happy to have them all in my house. Good Oaks have as well excellent
office staff that deal with any issues I have in a caring, confident and professional manner. Anything that I have asked of them, they always do their utmost to accommodate. Having expereinced Good Oaks first hand, they pick and choose their carers carefully and train them to an excellent standard. Having used care agencies for many years, it is very rare to have such excellence throughout and I cannot fault Good Oaks. I would strongly recommend Good Oaks to anyone for their excellence and I think they are the best care agency in the area.

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Review from David F (Husband of Client) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had MS for 18 years I have employed many care companies in that time. Good Oaks Home Care is by far a company I can trust they give my wife the care and respect she deserved. The attention they give is definitely second to none.

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Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Ivy Care (Reading & Newbury) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Ivy Care (Reading & Newbury) is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ivy Care (Reading & Newbury) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

Ingrida

Ingrida Savickaite

Job Title: Director/Registered Manager

Joined: 2018

Ingrida started her career as a home-visiting carer in 2006 and by 2013 she achieved her CQC registration as a care manager. She worked in different positions and has a good understanding of what is good and passionate care. Despite gaining a degree in Psychology and Criminology, Ingrida dedicated her life and career to domiciliary care where she can make a difference in the individual life.


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