P&T Cares 4 U Ltd

124c Nimmings Road, Halesowen B62 9JH
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8.0 5 Reviews
  • P&T Cares 4 U Ltd, Halesowen
P & T Cares 4 U 's mission is to deliver high quality, reliable, personalised care whilst encouraging independence that will enable individuals to live happy and fulfilled lifestyles in their own homes.

With management's over 40 years' experience in supporting individuals with lifelong health conditions, including Dementia, elderly care, end of life care and rehabilitation support, P & T Cares 4 U offer practical support including personal care, medication support, shopping & housework duties and security visits.

All P & T Cares 4 U staff are friendly, efficient and compassionate about the care they provide to individuals. They are encouraged to work towards a diploma qualification such as NVQ level 2 in Care as well as accessing qualifications such as the Care Certificate. Regular online training is also encouraged to carers to update knowledge in order for them to provide individuals with the best quality support.

With P & T Cares 4 U, whatever support you require, rest assured, your care is safe and reliable.

Areas covered include: Halesowen, Stourbridge, Quinton, Rowley, Brierley Hill,

Care Provided by P&T Cares 4 U Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • P&T Cares 4 U Ltd
  • Person in charge
  • Theresa Weston (Managerr)

Funding & Fees Guide for P&T Cares 4 U Ltd

  • Prices
  • £24 Per Hour


8.0

P&T Cares 4 U Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time P&T Cares 4 U Ltd has 5 reviews.

Overall Experience

  • 3
  • 1
  • 1
  • 0
  • 0

Date Published

5
1
1
1
4
Overall Experience  Overall Experience 5.0 out of 5

P&T Care were put in place at short notice to provide care for my Dad at the end of life. Sadly, it was only needed for 24 hours but I was so impressed with the care he received. Two particular staff members were simply brilliant. They treated him with care, dignity and warmth and went above and beyond
to ensure he was comfortable and help/support his family. A big thank you to them both.

Reply from theresa weston, director at P&T Cares 4 U Ltd

Thank you for your kind words, I'm glad we are able to make a difference in your Dad's final days.


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Overall Experience  Overall Experience 5.0 out of 5

P&T come to care for my mom, they are professional, caring and kind.
They do all they can for my mom, they talk, laugh with her while they are caring for her. This is great because apart from me and my family this is the only contact she has. They encourage her every day and they leave her safe, well
and with a smile on her face.
They always check that medication is correct for her to take, that she’s got no bedsores etc
Would recommend to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

I have P&T Cares 4 U come to me to help with the cleaning of my house. I am 93-years-old and I can not do much cleaning myself as my mobility is poor. The carers that have attended my call are always very polite and helpful and always ask if there is anything I need. I would recommend P&T Cares 4 U
to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

I have an elderly friend who over the last 12 months as become a client of yours and she has regular carers every week. I have been friends with this lady and her daughter for about 20 years and see her a couple of times a week. Even though I haven't met any of the carers I feel as if I know them, as
my friend speaks of them highly all the time saying how lovely, polite and respectful they are which is lovely to hear. She also says that they are very helpful and make sure everything is spotless especially her kitchen. My friend enjoys and is happy that the carers are going into her. I know my friend's daughter is very grateful and pleased with the continued help and support her Mother is receiving from the carers.

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Overall Experience  Overall Experience 3.0 out of 5

My mum came out of hospital with a terminal diagnosis. P&T were identified to provide care. Unfortunately, it was a rough ride of adjustment and there were a number of emergencies requiring an ambulance being called out. Due to the pandemic, this delayed the carers at the house for a good hour each
time. It took a good number of weeks for my mum to adjust. My mum is not the easiest of people due to mental health problems, combined with a devastating diagnosis. However, some of the carers seemed unable to develop a good relationship with her and found my mum too challenging. Other carers developed a good relationship with her. My mum was calling me multiple times a day to complain about the carers, and the agency were calling me multiple times a day to complain about my mum. This was extremely stressful. Some of the notes and things said about Mum by carers were difficult to believe as so odd. Ultimately they gave notice on providing her care - I am so glad as the new agency are brilliant!

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for P&T Cares 4 U Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for P&T Cares 4 U Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for P&T Cares 4 U Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about P&T Cares 4 U Ltd

What Type of Services does P&T Cares 4 U Ltd offer?

P&T Cares 4 U Ltd offers Home Care.

How many Carers does P&T Cares 4 U Ltd employ?

P&T Cares 4 U Ltd employs 35 carers.