Pamir Homecare

4 Jetta House, 15-16 Westfield Lane, Harrow HA3 9ED
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9.7 7 Reviews
  • Pamir Homecare, Harrow
Pamir Home Care offers care and support to people living with a wide range of needs. Their extensive training ensures that they have the the knowledge, skills and understanding to provide a high standard of person-centred care.

Services are available in a variety of languages – including English, Arabic, Hindi, Farsi/Dari, Polish, Russian, Urdu and French.

Care Provided by Pamir Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Dementia
  • Drug Dependence (past or present)
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Pamir Corporation Limited
  • Person in charge
  • Maxwell Chimhina (Manager)

Funding & Fees Guide for Pamir Homecare

  • Prices
  • The hourly rates will be depend on the complexity of care, starting from £19.00/hour-£24.00/hr.


  • We accept NHS, council, Direct payment, PHB clients as well as private clients.


9.7

Pamir Homecare has a Review Score of 9.7 (9.674) out of 10, based on 7 reviews in the last 2 years. Over all time Pamir Homecare has 7 reviews.

Overall Experience

  • 7
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Date Published

7
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Overall Experience  Overall Experience 5.0 out of 5

Very good service from Pamir Homecare. The visits were always on time, the staff very helpful and courteous. They even went out of their way to help with additional tasks.
I would highly recommend their services.

Reply from Maxwell Chimhina, Service Manager at Pamir Homecare

Your review is acknowledged. Your support is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, respectful, kind and calm. They provide a compassionate and professional energy, personal to the needs of my father. They demonstrate a quiet confidence and efficiency - I know my Dad is in good hands.

Reply from Maxwell Chimhina, Service Manager at Pamir Homecare

Your review is acknowledged. Your support is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

When my partner became bed bound I was unable to care for him myself. It was a hospice who organised carers to help with my partner's personal hygiene. The two carers were excellent. They came twice a day. They were always on time, very polite, efficient and gave me a lot of helpful advice. They looked
after my partner for 2 weeks until he sadly passed away. Thank you for all your help.

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Overall Experience  Overall Experience 5.0 out of 5

The 2 carers that we have had have been so caring and compassionate with my dad. They have been a god send in a time that is difficult they have provided the support and care needed. My mum never wanted anyone coming in to look after my dad but these 2 individuals have certainly changed her perspective.
We can't speak highly enough of them. Thank you.

Reply from Maxwell Chimhina, Service Manager at Pamir Homecare

I would like to thank you for the positive review. We will continue to do better.


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Overall Experience  Overall Experience 5.0 out of 5

The carers have been wonderful and respectful, always positive and have treated my father with dignity.
They have been a huge help assisting my brother and I with care.

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Overall Experience  Overall Experience 5.0 out of 5

Pamir's carers provide very kind and considerate care for my mother. They work tirelessly to make her comfortable, keep her clean, and fed, and make sure she takes her medication. They keep us updated about how she is, how well she's eating, and her general outlook. As a family, we enjoy peace of mind
and we have every confidence in Pamir Homecare.

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Overall Experience  Overall Experience 5.0 out of 5

Two carers in particular have been a huge and much-needed help. They've treated my husband with kindness and dignity, as he is at his all-time most vulnerable. Cleaning him, changing him, tending to him, and ensuring he is comfortable. We are very thankful as a family for their care.

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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Pamir Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Pamir Homecare is calculated as follows: ( (37 Excellents x 5) + (1 Goods x 4) ) ÷ 38 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Pamir Homecare is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Maxwell

Maxwell Chimhina

Job Title: Registered Manager

Joined: 2017

Maxwell is a very experienced registered manager who has a wealth of knowledge in the care industry. He has been working with health and social care for more than 20 years. He is very passionate and dedicated to all client care, compliance with CQC and focused on high-quality standard care.


Frequently Asked Questions about Pamir Homecare

What Type of Services does Pamir Homecare offer?

Pamir Homecare offers Home Care.

How many Carers does Pamir Homecare employ?

Pamir Homecare employs 5 carers.