SW Domiciliary Care Ltd

Harley House, 29 Cambray Place, Cheltenham GL50 1JN
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9.9 16 Reviews
  • SW Domiciliary Care Ltd, Cheltenham
SW Domiciliary Care Ltd provides friendly, high-quality home care to clients who want to remain independent by living at home but need some assistance.

They help with different areas of your daily schedule, such as grooming, washing and dressing or maintaining your household.

Bringing flexibility and independence, home care visits can improve your quality of life.

From 30 minutes to 24-hours a day. You decide.

Call today to discuss your personal needs and arrange a home visit.

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Care Provided by SW Domiciliary Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Kasha Patrzykowska (Manager)

Funding & Fees Guide for SW Domiciliary Care Ltd

  • Prices

  • Please call for details

  • Please call for details.

SW Domiciliary Care Ltd Reviews (16)

9.9

SW Domiciliary Care Ltd has a Review Score of 9.9 (9.881) out of 10, based on 10 reviews in the last 2 years. Over all time SW Domiciliary Care Ltd has 16 reviews.

Overall Experience

  • 13
  • 2
  • 1
  • 0
  • 0

Date Published

16
10
10
10
6

Review from C S (Son of Client) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mostly have the same carer each day but all the carers have been very good. Very cheerful and positive, nothing too much trouble.
Prompt every day and do all the things we've asked them to do.
We would recommend.

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Review from C R (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prompt, kind and courteous care at all times. A very professional and respectful company that can be trusted and have never let us down in any way. We have been lucky enough to benefit from their services for quite some time for our care needs and would 100 per cent recommend .

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Review from D C (Solicitor of Client) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers have looked after my client for many years now and I have found them to be very caring, efficient, and helpful. They will also go beyond their normal duties to ensure my client is well looked after. I know she appreciates all they do.

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Review from E H (Friend of Client) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been a client's neighbour for the past 17 years and through regular visits have got to know the Carers. The attitude and care provided were exemplary and often went above and beyond what was expected of them providing our friend with good humoured company and making her life far more pleasant.

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Review from R G (Son-in-law of Client) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

See the care providers in action, get to know the care providers and treat them as people not as staff you will get better results and care for your love one's. This company are one of the best care companies we have dealt with providing care for my mother-in-law

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Review from Corinne A (Daughter of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SW Care has been providing personal care and domestic support for my mother for several years (at the beginning SW Care was part of a different company).
From the start, we were helped to understand how Mum's needs were likely to develop and how SW Care would be able to tailor their support to ensure
she always had the care she needed.
I cannot praise the carers who work with Mum enough. They are very skilled and deeply thoughtful. They always have suggestions when new issues arise and they have expertly managed serious crises including falls, transitions back from hospital after the falls, and the death this year of mum's disabled alcoholic partner.
I have found it really easy to communicate with SW care and my questions are always answered very promptly.

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Review from Andrew H (Solicitor of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my Client and I were very pleased with and appreciative of the care services provided over a period of several years. Care Managers were always ready to discuss any matters arising and carers frequently helped with shopping, collection of prescriptions from GP/ Pharmacy, and other activities which
were over and beyond their core remit. My client looked at them as friends.

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Review from Carol F (Daughter of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring service. Always went the extra mile. Gave mum quality of life and dignity in her last couple of years. All the staff were efficient and friendly. Easy company to deal with. Gave the family peace of mind and reassurance. Such lovely people.

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Review from G N (Sister-in-law of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be more pleased with the care given to my brother-in-law. As we can't be available for him we rely on his excellent carers to cover his every need as they do perfectly. Overseeing medication, cooking meals, shopping, sorting laundry, ensuring incontinence needs are in place, and accompanying
my brother-in-law to appointments and anywhere the need arises. We are updated if anything is needed to ensure Roy's care. Roy himself is really happy with the care he has.

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Review from S P (Daughter of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has had a new lease of life since SW Domiciliary came into his life. He tells me every week how happy he is with their help. They are also excellent at communicating with me and responding quickly to any query or request. He would be unable to live independently without their care, they truly are
wonderful.

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Review from Peter S (Client) published on 14 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Because I have a 24-hour live-in carer, I only need to employ SW Domiciliary Care five mornings each week. I have excellent continuity with the carers that are sent to me, meaning few changes throughout the year.

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Review from Sarah G (Daughter of Client) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers provided excellent service - they were kind and patient with my mother, provided all the care she needed and kept me informed of problems or issues, so they could be resolved.
Their visits were on time, in accordance with the ones agreed upon, and the ladies never left if there was something
that needed doing, even when it went over the allotted time.
Couldn't fault the care and kindness provided.

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Review from John H (Son of Client) published on 11 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is extremely good. My mother is consistently supported by a small group of carers who know her well, and she always knows which carer is coming for all her sessions a week in advance. On rare occasions when new staff are introduced to her, this is managed well. We have been able to
adapt to the support she receives over time as her needs have changed. My mother is able to manage her care package herself to a great extent, but there is a good level of communication with her named family contacts when appropriate.

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Review from Jo B (Daughter of Client) published on 29 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This agency has been providing care for my father for several months. They have been totally reliable, communicate regularly, and demonstrate a high level of care and understanding.

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Review from Betty B (Client) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My experience of care is satisfactory. The one time I required extra help it was given promptly.

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Review from T G (Sister of Client) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always very cooperative and helpful.

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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for SW Domiciliary Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for SW Domiciliary Care Ltd is calculated as follows: ( (52 Excellents x 5) + (7 Goods x 4) ) ÷ 59 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SW Domiciliary Care Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SW Domiciliary Care Ltd

What Type of Services does SW Domiciliary Care Ltd offer?

SW Domiciliary Care Ltd offers Home Care.

How many Carers does SW Domiciliary Care Ltd employ?

SW Domiciliary Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SW Domiciliary Care Ltd to verify any information. View our terms and conditions. SW Domiciliary Care Ltd has a Platinum Service – more info.