£20.00 per hour
Varies based on care needs
Sterling Standard Care Group has a Review Score of 9.2 (9.242) out of 10, based on 9 reviews in the last 2 years. Over all time Sterling Standard Care Group has 9 reviews.
Review from J D (Daughter of Client) published on 4 October 2024
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Review from R K (Mother of Client) published on 30 August 2024
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you so much for your kind words and for sharing this wonderful feedback about the care provided to your son. We are truly delighted to hear that our carer has made such a positive impact on your son's confidence in physical activities and his ability to play safely. It's heart-warming to know that your son enjoys spending time with his carer and that the bond they've developed has been so supportive and encouraging. We are proud of our carers for their dedication and we will make sure to pass on your lovely comments to the carer involved. Your feedback motivates us to continue delivering the best possible care and support.
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Review from Serifat T (Mother of Client) published on 30 August 2024
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you so much for your heartfelt feedback. We are truly honoured by your kind words and deeply appreciate your recommendation of Sterling Standard Care Group. It means the world to us to know that our care has made a positive difference in your son's life, especially during such challenging times. We are delighted to hear that your son has formed a strong bond with his carers and that their presence brings him comfort and joy. Our team is committed to providing compassionate, empathetic care, and we are pleased that their dedication is making such a meaningful impact on your son's well-being. Knowing that he feels supported, encouraged, and well cared for is exactly what we strive for every day. Thank you.
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Review from Anita B (Client) published on 15 August 2024
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you for taking the time to share your experiences over the past year! We are so glad to hear that our support has made such a significant difference in your quality of life. Our team strives to provide comprehensive care that meets both your practical needs and emotional well-being, so it's wonderful to know that you feel supported in all aspects. Your acknowledgement of our responsiveness and willingness to listen means a lot to us. We believe that open communication is key to effective care, and we are committed to ensuring that you feel heard and supported at all times. Thank you for your kind words and trust in our team-we are here for you! Best wishes, Sterling Standard Care Group.
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Review from Ruth L (Client) published on 15 August 2024
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you so much for your heartfelt review! We are thrilled to hear that our carers have made such a positive impact on your life. It's wonderful to know that they not only support your physical well-being but also uplift your spirits. We truly believe in the importance of holistic care, and it's rewarding to see our efforts reflected in your experience. We'll be sure to pass along your kind words to your special carer, as well as the rest of our team. Your appreciation means the world to us! Warm regards, Sterling Standard Care Group.
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Review from Claudia S (Daughter of Client) published on 12 October 2023
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you so much, we are very happy that you have had a positive experience with us. The positive feedback will help us to continue to improve our service. Many thanks.
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Review from Therese M (Client) published on 5 October 2023
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Review from Aziza K (Daughter of Client) published on 4 October 2023
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
Thank you so much for your kind words and for taking the time to leave us such a positive review. We're thrilled to hear that you and your mom are satisfied with our care and that our team was able to provide you with excellent customer service.
At Sterling Standard Care Group, we're committed to delivering exceptional experiences to our customers, and your feedback fuels our motivation to keep doing just that.
Thanks again for choosing us.
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Review from S B (Daughter of Client) published on 11 September 2023
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Reply from Michael Akinyemi, Registered Manager at Sterling Standard Care Group
We were commissioned to visit 3 times daily (1hr AM, 30min NOON, 30min PM) on 31st August 2023, on the same day, we contacted your sister who confirmed that she would be able to show our staff around and explained the detail of tasks required prior to the assessment being carried out. Our care staff attended as required and the task was carried out with the support of your sister. The care log explained the details of what was done and the care staff left with an understanding that everyone was happy at the end of the visit. Our care staff is very capable of providing basic care and tasks required (meal and medication) within the stipulated time of 30 minutes when she was with your mother. These tasks were carried out with the support of your sister showing care staff around as this was our first visit to your mum. We are very sorry that you feel she is inadequate for the task she was sent to do but we are not aware of any other tasks beyond these basic tasks which your sister showed our carer.
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The Review Score of 9.2 (9.242) out of 10 for Sterling Standard Care Group is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.442 for Sterling Standard Care Group is calculated as follows: ( (38 Excellents x 5) + (9 Goods x 4) + (5 Very Poors x 1) ) ÷ 52 Ratings = 4.442
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Sterling Standard Care Group is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2023
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Job Title: Registered Manager
Michael is a qualified architect and business consultant with approaching 14 years of experience
in the health and social care sector. He is a passionate and determined individual that has worked full-time in the care industry gaining a wide experience in different care settings and in staff management. He has extensive knowledge and experience in providing and managing care services at various operational and management levels, and to the exacting standards of the industry regulators, service users and best sector practices.
Job Title: Care Manager
Since her very first day of care in 2009, Beatriz has had a driven passion for care and strived to support people in their own homes and bring fulfilment to people's lives. Throughout her career, Beatriz has consistently kept all
training up to date with a constant hunger to learn and to grow. She has her way with everyone and shares a special bond with the cares as well as the clients. Beatriz became the Operation Manager in 2018 with an extensive
training record and exceptional management skills.
Job Title: Care Supervisor
Bertha is one of the most experienced employees that Sterling has. She has over more than 17 years of hands-on experience in the Social Care Sector. She is working with us as our Care Supervisor. Her educational qualifications include BSc in Computer Science. What really makes Bertha a valuable asset is her ability to connect with clients and carers on both personal and professional levels. If you know Sterling Standard, you
definitely know who Bertha is.
Job Title: Care Supervisor
Funmi brings with her vast experience of being a Supervisor in the health and Social care industry. She is currently working as a Care Supervisor. She is free-spirited and loves to indulge herself in singing and dancing
whenever she gets time. Along with that, she has a strong belief system. She is all about equality and empowerment.
Job Title: Care Coordinator
Oyeronke is working with Sterling as a Care Coordinator. She has done her masters in International
Business Management. When not working you can find her spending time around good books. Apart from being inclined towards providing care to the needy, the other social cause she is passionate about is the Educational Rights of Children.
Job Title: HR Assistant
Sree started her journey as an intern and has now become the 'go-to' person for all our carers and clients. She is pursuing MSc in Human Resources and is working as an HR assistant with us. Her multi-tasking and people skills make her the best fit for this industry. She always stays on top of her game and pushes her colleagues to do the same. She believes that the world would be a better place if we will give everyone the space to be themselves. In her opinion, intersectionality is imperative for inclusive feminism. On a fine London evening, you can find her exploring places and reading a book.
Job Title: HR Personnel Assistant
Ankita started her journey with Sterling as an Intern and currently, she is working with us as an HR Personnel Assistant. The quality which makes Ankita stand out from others is being an all-rounder and helping everyone
perform their tasks better. She enjoys dancing and cooking in her free time. She is extremely compassionate and staunchly believes that sustainable development practices are the future.
Job Title: Digital Marketing Assistant
Joined: 2022
Drashti is the new addition to our team and has started her journey as the Digital Marketing Intern. She is
currently pursuing her Masters in Digital Marketing from the University of West London. As a getaway, Drashti
likes to immerse herself in poetry and music. She spends her leisure time debating movies and visiting
art galleries. She brings her vibrancy and sarcastic humour to drive her content home and is extremely passionate about Mental health awareness and LGBTQ+ rights.
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