St Edmunds Care

Suite 9, Ground floor, Abbotsgate House, Hollow Road, Bury St Edmunds IP32 7AP
Submit a Review
8.0 1 Review
  • St Edmunds Care, Bury St Edmunds
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to QV Care Services Ltd
QV Care Services Ltd
Show St Edmunds Care on the Map

Care Provided by St Edmunds Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • St Edmunds Care Ltd
  • Person in charge
  • Deborah Rolfe (Manager)
Are you the Owner/Manager of St Edmunds Care? View your Advertising Options

St Edmunds Care Reviews (1)

8.0

St Edmunds Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time St Edmunds Care has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from N B (Next of Kin) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies at St Edmunds Care are 1st class. They are caring, compassionate people who went the extra mile to ensure my mum was safely and professionally looked after. They would sit with mum and sing with her. She never suffered with any skin soreness and was kept immaculately clean. The care team
would report back to us if they had any concerns. They always tried to reassure mum who had dementia. Would I entrust my relatives with St Edmunds Care? Yes without a doubt 100%

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for St Edmunds Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for St Edmunds Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for St Edmunds Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about St Edmunds Care

What Type of Services does St Edmunds Care offer?

St Edmunds Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St Edmunds Care to verify any information. View our terms and conditions. St Edmunds Care has a Basic Service – more info.