Sincerity Health Care Ltd

45 Sheaf Street, Daventry NN11 4AA
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9.5 13 Reviews
  • Sincerity Health Care Ltd, Daventry
Sincerity Health Care is a trusted domiciliary care provider in Daventry, offering tailored support that respects and celebrates each individual’s unique journey. The agency holds a "Good" rating from the Care Quality Commission (February 2020), reflecting its commitment to high-quality, person-centred care.

The team at Sincerity Health Care takes a collaborative approach, working closely with clients and their support networks to create dynamic, personalised care plans. By focusing on SMART goals, the agency empowers individuals to achieve their aspirations while maintaining independence and dignity.

With innovative communication methods and a holistic approach, Sincerity Health Care ensures that every client’s voice is heard. The team prioritises individual perspectives, transforming goals into achievable milestones and celebrating every success, no matter how small. A balanced approach to risk-taking promotes independence while keeping safety at the forefront.

Choosing Sincerity Health Care means joining a compassionate community dedicated to listening, supporting, and helping clients turn their aspirations into reality—one step at a time.

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Care Provided by Sincerity Health Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Sincerity Health Care Ltd
  • Person in charge
  • Goodness Pepereke (Manager)

Funding & Fees Guide for Sincerity Health Care Ltd

  • Prices

  • Hourly Care Rates


    Service Type    Hourly Rate   
    Basic Care:    £18–£22   
    Specialised Care:   £25–£30   
    Respite Care:    £20–£25   


    Live-In & Overnight Care Rates
    Service Type:    Daily Rate   
    Live-In Care:    £100–£150
    Overnight Care:    £120–£150


    Additional Services
    Service   Fee   Details
    Travel Costs:    £5–£10 per visit   
    Initial Assessment:   Free

  • Hourly Care Rates


    Service Type    Details
    Basic Care:    Personal care, meal prep, companionship, light housekeeping.
    Specialised Care:   Dementia care, palliative care, stroke recovery, and other complex needs.
    Respite Care:    Short-term care to support family caregivers.


    Live-In & Overnight Care Rates
    Service Type    Details
    Live-In Care:    24/7 support in the comfort of your home.
    Overnight Care:    Overnight supervision and assistance.


    Additional Services
    Service   Fee   Details
    Travel Costs:    Applies for visits outside a 5-mile radius from Daventry.
    Initial Assessment:   A no-obligation consultation to discuss your needs.


    Discounts and Packages
    Long-Term Contracts: Discounts available for clients requiring 20+ hours of care per week.
    Family Referral Program: Refer a friend or family member and receive a 5% discount on your next month’s care.

Sincerity Health Care Ltd Reviews (13)

9.5

Sincerity Health Care Ltd has a Review Score of 9.5 (9.533) out of 10, based on 7 reviews in the last 2 years. Over all time Sincerity Health Care Ltd has 13 reviews.

Overall Experience

  • 11
  • 2
  • 0
  • 0
  • 0

Date Published

13
2
4
7
6

Review from E N (Daughter-in-law of Client) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care, very polite and friednly service.

Reply from Sincerity Health Care Limited Sincerity Health Care Limited, Manager at Sincerity Health Care Ltd

Thank you for appreciating our service. We value your feedback so much.


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Value for Money

Review from H J (Client) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am looked after very well. Carers are normally on time. Very pleasant people.

Reply from Sincerity Health Care Limited Sincerity Health Care Limited, Manager at Sincerity Health Care Ltd

Thank you so much for appreciating our service. We value all you comments.


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Review from Janet F (Daughter of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is 100 years old and with four care visits a day, Sincerity Health Care is helping us keep her in her own home where she feels safe and content. All of the carers are kind to her and considerate of her needs. We, in turn, can be confident they will always turn up and treat Mum with respect. We couldn't
be happier with the service Mum receives but more importantly, nor could she. Well done to the whole team!

Reply from Sincerity Health Care Limited, Registered Manager at Sincerity Health Care Ltd

Thank you so much, Janet, for the lovely comment. It is good to know that our service users are happy with our support. We all wish Mum all the happiness as she continues to receive support in her house.


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Review from Jilly S (Daughter of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the entire team at Sincerity Health Care, Daventry. From the first point of contact to all the wonderful ladies who came, on time, each day to care for my mother - including public holidays. They always arrived with a smile and were all so kind and caring, ensuring Ma,
who is hard of hearing, could understand them. To the point where Ma looked forward to their daily visits and enjoyed their company and all they did for her. Therefore, I would not hesitate to recommend this company to anyone.

Reply from Sincerity Health Care Limited, Registered Manager at Sincerity Health Care Ltd

Thank you so much, Jilly, for appreciating our service. Thank you again for giving us the opportunity to support your mum. We really enjoyed working with you. We had all the support we needed. I hope Mum has now settled in her new home. We wish her all the best.


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Review from Nigel E (Son of Client) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service was so flexible and friendly. My mum was very happy with the carers that visited her and enjoyed the interaction she had.

Reply from Sincerity Health Care Limited Sincerity Health Care Limited, Manager at Sincerity Health Care Ltd

Thank you Nigel, we enjoyed working with you as we supported Mum. We hope she will enjoy her new home.


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Review from Steve W (Husband of Client) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are all excellent in providing care. All carers that come to the house are so nice. Great work by all. Thank you.

Reply from Sincerity Health Care Limited Sincerity Health Care Limited, Manager at Sincerity Health Care Ltd

Thank you so much for appreciating our service. We have the heart to care.


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Review from N S (Daughter of Client) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care from all the carers we have had over the last year has been great. Each carer goes out of their way to make sure my mother is comfortable. Sometimes due to my mother's mental health problems she can be rather challenging, but the carers deal with it politely and do their best.

Reply from Goodness Pepereke, Manager at Sincerity Health Care Ltd

Dear Reviewer,
Thank you so much for appreciating our service. We continue to do our best, always.


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Review from Anita J (Daughter of Client) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the initial teething problems now resolved, Mum is getting on well with all carers.

Reply from Sincerity Health Care Limited Sincerity Health Care Limited, Manager at Sincerity Health Care Ltd

Sincerity Health Care is grateful for your appreciation of our service.


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Review from Kate O (Relative of Client) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are friendly, helpful and responsive.
Thank you to the manager for all your hard work.
Good at suggesting ideas to overcome problems.

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Review from John G (Son of Client) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and sensitive carers give adaptable support to two elderly people with very difficult needs. They can't go out, so the chat and sociability of carers are really invaluable to their happiness and sense of well-being and is much appreciated.

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Review from Madeleine A (Granddaughter of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Sincerity are excellent. My grandmother considers the team as her friends, which demonstrates just how kind and caring they all are. Sincerity is reliable and supportive in so many ways - we are extremely grateful to the manager and her team.

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Review from C E (Niece of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sincerity Healthcare stepped in at short notice to support my elderly aunt at home, following a fairly lengthy stay in hospital. They provided 24-hour one-to-one care for just over a month (Dec 21 - Jan 22).
I was pleased to meet the managers beforehand - they came to my aunt's flat before she arrived
home. I was particularly pleased to be introduced to the two main carers at the same time.
The carers familiarised themselves with my aunt's flat and her needs quickly and efficiently and were very supportive and caring.
I found the communication with the company reassuringly prompt - emails were always answered swiftly, and we had a number of phone calls. They were also willing to talk through options after the care package ended.
My aunt ended up returning to the hospital for another week in the middle of the care package, and Sincerity Healthcare was very flexible about staffing her return, even though it was on Christmas Eve.

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Review from N F (Daughter of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sincerity Health Care company took care of Mum for three years. Dementia meant she wasn't always easy to help. But the staff from Sincerity were fantastic. I would like to thank them for their care and support for both Mum and myself.

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Treated with Dignity

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Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Sincerity Health Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Sincerity Health Care Ltd is calculated as follows: ( (35 Excellents x 5) + (7 Goods x 4) ) ÷ 42 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sincerity Health Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Goodness

Goodness Pepereke

Job Title: Care Manager

Joined: 2014

Goodness Pepereke is the Founder and Director of Sincerity Healthcare, a dedicated domiciliary care company.


Responsibilities as Care Manager:
•   Client-Centred Care
•   Staff Development
•   Quality Assurance
•   Compliance and Regulation
•   Client Advocacy
•   Innovation and Improvement


In her role as Care Manager, Goodness ensures personalised care, staff professionalism, quality, compliance, client advocacy, and continuous improvement in care services.


No image found

Brian Pepereke

Job Title: Operations Manager

Joined: 2020

-   Seasoned Operations Manager with extensive project engineering experience in the nuclear sector.
-   Expertise spans concept to detailed design projects, encompassing commissioning and operations phases.
-   Accomplished in driving change within tight schedules and budgets.
-   Proven record on diverse Magnox sites and projects.
-   Strong interpersonal skills for effective multi-disciplinary collaboration.
-   Dedicated and versatile with a focus on goal achievement.


Frequently Asked Questions about Sincerity Health Care Ltd

What Type of Services does Sincerity Health Care Ltd offer?

Sincerity Health Care Ltd offers Home Care.

How many Carers does Sincerity Health Care Ltd employ?

Sincerity Health Care Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sincerity Health Care Ltd to verify any information. View our terms and conditions. Sincerity Health Care Ltd has a Premium Service – more info.