Weekday:
£21 per hour
£19 - 45 Minutes
£17 - 30 Minutes
Weekend:
£23 Per hour
£21 45 Minutes
£19 30 Minutes
Emerald Green Care has a Review Score of 9.5 (9.505) out of 10, based on 7 reviews in the last 2 years. Over all time Emerald Green Care has 14 reviews.
Review from C H (Daughter of Client) published on 29 November 2023
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from L A (Next of Kin) published on 11 July 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from S W (Wife of Client) published on 19 June 2023
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from A T (Friend of Client) published on 16 June 2023
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from A M (Husband of Client) assisted by family/friend published on 31 May 2023
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
Review from Patricia B (Client) published on 25 May 2023
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
Review from Z H (Client) published on 25 May 2023
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Overall Experience
4.0 out of 5
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Treated with Dignity
Value for Money
Review from A P (Daughter of Client) published on 4 November 2022
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5.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
Review from Jackie B (Daughter of Client) published on 1 November 2022
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Value for Money
Review from J S (Client) published on 11 October 2022
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Overall Experience
4.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from S A (Daughter-in-law of Client) published on 10 March 2022
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Jacqueline G (Wife of Client) published on 21 January 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from J C (Client) published on 30 August 2019
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Overall Experience
4.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
Review from R C (Client) published on 30 August 2019
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Overall Experience
5.0 out of 5
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Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.5 (9.505) out of 10 for Emerald Green Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.805 for Emerald Green Care is calculated as follows: ( (34 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 41 Ratings = 4.805
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Emerald Green Care is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Mar 2020
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Job Title: Registered Manager
Joined: 2019
Hannah is the registered manager and Director of Emerald Green Care. She has her level 5 in leadership and management in adult health and social care alongside her undergraduate degree in health and social policy. Hannah has her awards in education training allowing her to teach and train staff members.
A message from Hannah:
' When I started university I was looking for a part-time job to help pay the bills whilst I was studying, I found a job in a domiciliary care company where I very quickly fell in love with the role. As I finished my degree, I moved up into management within the sector and in 2019 myself and my business partners decided to open Emerald Green Care. I take pride in the fact my staff deliver a standard of care that meets the quality of what I would expect my parents to receive.
I love being a care worker, the role brings me joy and happiness. When I go and attend care visits, it's as if no matter what is happening in the world for the hour I spend in the client's home, nothing else matters but them. I have been a shoulder to cry on, I have heard so many different stories, and I especially love hearing the ones about people's childhood. I have looked at photographs and felt love as well as heartache. But most importantly I have built relationships with individuals, that some I will never forget.
Being a care worker is amazing however being the registered manager, allows me to make a change. For those who do not have voices, I have the power to stand for them and ensure they are receiving absolutely nothing but the best care. It allows me to work alongside other professionals to ensure clients have everything they need. Emerald Green Care is built on a person-centred approach, we are all different but we all deserve the same treatment.
Job Title: Director
Joined: 2019
A message from Demi:
Opening Emerald Green Care enabled me to put clients' needs first and hand-pick our staff team to ensure the clients receive care that is to a high standard. Opening this business enabled us to deliver care in a person-centred way. I started adult care as a care worker in 2016 and absolutely loved the role, it was always the little things that used to make the client's day.
Remembering how one likes their tea or coffee, or asking them how their grandkids are. Emerald Green Care is a family-run company and I take pride in delivering a service which is compassionate and caring.
Job Title: Care Co-ordinator
Joined: 2019
Ahmed has studied medicine and is currently finishing his training to become a doctor. Ahmed does this alongside managing the rotas at Emerald Green Care.
A message from Ahmed:
I am passionate about adult social care as I enjoy making a positive difference in people's lives. I like to support people in maintaining their independence as much as possible, and I find this morally rewarding when I see the clients happy, with smiles on their faces.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Emerald Green Care to verify any information. View our terms and conditions. Emerald Green Care has an Enhanced Service – more info.
