Options Care Ltd

2D Heath Road, Thornton Heath CR7 8NE

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3 Reviews

Options Care Ltd, Thornton Heath

Care Provided by Options Care Ltd

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Call in Service
Cancer Care
Cleaning Service
Companionship
Dementia
Domestic Services / Home Help
Food Preparation & Serving
High Dependency Care, two carers attending
Laundry Service
Learning Disability
Medication Assistance
Mental Health Condition
Older Person Care
Palliative Care
Personal Hygiene Care
Physical Disability
Respite cover
Sensory Impairment
Shopping Service / Errands
Sit in Service
Transportation Service

Other Care Provided
24 Hour Care
Adult Home Care (18+)
Hospital Discharge
Live in Carer
Personal Care (on a contracted hours basis)
Personal Care Assessments
Risk Assessments in the Home

Good to Know

Owner
Options Care Ltd

Person in charge
Vivien Emeni (Manager)

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Review from Diana O (Mother of Client) published on 22 April 2020
Submitted via Postal Card • Report

Overall Experience

I have been using Options Care for a year. The carer is always punctual at work and reliable and professional. She gives me good feedback about my daughter's care. I am very happy with the service, I can't praise them enough.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kevin D (Client) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience

Option Care Ltd provide an excellent standard of service, that is managed well and offers good value for money. But the reason why I would recommend them is that they are small enough to really "care" and good at listening and responding to changing needs. Always friendly and supportive which has given

me the dignity and comfort I needed to trust them with my father's needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris (Friend of Client) published on 5 March 2020
Submitted via Website • Report

Overall Experience

My friend used the services of Options Care for many years and I must say they were excellent! My friend had gone through a plethora of different agencies and none of them could really care for her or provide the care and support she needed. She was referred to Options Care and never looked back. The

difference in services was evident from the beginning. My friend was partially disabled from a stroke and I have to admit that Options Care allowed her to stay in her home for a few years longer. They were a breath of fresh air.
While caring for my friend, the staff were very caring, knowledgeable and professional. The staff never missed a shift and would notify my friend if they were ever running late. The staff took care of my friend's day to day needs and she always looked forward to seeing all the friendly staff. She had a concern which was addressed immediately. I believe they are one of the best companies in the game today. It is my privilege to highly recommend them.
Great job!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Options Care Ltd

What Type of Services does Options Care Ltd offer?

Options Care Ltd offers Home Care.

How many Carers does Options Care Ltd employ?

Options Care Ltd employs 16 carers.

Options Care Ltd

Care Provided by Options Care Ltd

Good to Know

Options Care Ltd Reviews (3)