Blossom Home Care York

The Raylor Centre, James Street, York YO10 3DW
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9.2 26 Reviews
  • Blossom Home Care York, York
Blossom Home Care Tadcaster is a Yorkshire-based company delivering 'just bloomin' good care' to people in their homes. This branch offers care to people in need of support with daily living in Tadcaster.

Care workers can provide personal care, support with day to day living and housework, dementia care and care for those with disabilities. Calls can range from 50 minutes to 24-hour live-in care. Care plans are tailored to the needs, wishes and goals of the individual. All care plans and records are digital and are available to the client's loved ones.

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Care Provided by Blossom Home Care York

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Holly Unstead (Manager)

Funding & Fees Guide for Blossom Home Care York

  • Prices

  • £21.90 per 50 minutes

  • We work in 50 minutes not hours.
    We can provide an hour visit if wanted at a slightly higher charge
    Fixed-rate across all days

Blossom Home Care York Reviews (26)

Total of 26, showing 1-20
9.2

Blossom Home Care York has a Review Score of 9.2 (9.186) out of 10, based on 6 reviews in the last 2 years. Over all time Blossom Home Care York has 26 reviews.

Overall Experience

  • 19
  • 6
  • 1
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Date Published

26
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6
20

Review from L G (Daughter of Client) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossom Home Care looked after my father in the time leading up to and including his palliative care. The carers were amazing. They helped and looked after him in a kind and compassionate way. Some with good humour, some who went above and beyond and all were capable and helpful.
Blossom had looked
after my mother previously, which is why I asked them to help look after my father.

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Review from E G (Client) published on 16 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been totally satisfied with the care I have received and have found all the carers very pleasant and helpful. Nothing has been too much trouble and I look forward to seeing them on a morning.

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Review from V B (Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with all aspects of the care we receive from Blossom. The staff are lovely! The office and management communicate well with us if there are any problems so we don’t have to worry. Always treated with respect and dignity.

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Review from G C (Wife of Client) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers are respectful, supportive and caring, although the number of different carers attending is too high. Communication from management could be improved.

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Review from L W (Client) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m blown away by the standard of care I have received from Blossom. My carers have gone above and beyond to put me at ease and ensure my every need has been met. I’ve received care from a number of agencies in the past 12 years and by far Blossom stands out as the most accommodating and dedicated.
Never before have I experienced carers who are so invested in my progress. Their encouragement and reassurance is endless. My package of care is complex, however, the time, patience and understanding from the manager has meant I have finally begun to relax and enjoy myself.
The carers are polite, positive and enthusiastic and they have taken time to get to know me as a person. They show compassion and understanding of just how difficult I find having care as a younger client and are sensitive to my needs. To be honest the team have surpassed all my expectations. You can see their passion for what they do and it shows in the attention to detail and approach to their work. A huge thank you!

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Review from K L (Client) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant, couldn’t ask for anymore, carers try their hardest to help me and lift my mood when when I’m down. The experience with blossom has been life changing for me. I don’t know how I would cope without the carers and management at Blossom. I couldn’t give you a bad point.

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Review from I J (Client) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally speaking care good, obviously depends who the management send. I do wish they would not send 2 inexperienced carers together.

Reply from Fiona Leggott, Director at Blossom Home Care York

Thank you for the feedback, the management would not send 2 inexperienced carers as your key carer is the main one who attends to your needs, however, in the cases of absences etc we do have to send alternative staff to ensure you always have the required care you require.


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Review from G L (Wife of Client) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great team! When our carers arrive we know we are in good hands. They are full of good practical support and ideas and just get on with the job at hand/tasks.
Lovely chatty companionship is much appreciated too. So pleased we found you.

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Review from J W (Client) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service I receive. All the staff I have received help from are always cheerful and helpful. I have used the service for over 2 years and nothing is too much trouble.

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Review from J N (Daughter of Client) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was treated with respect and dignity throughout visits whilst still being able to have a laugh and a joke.

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Review from Joleen N (Daughter of Client) published on 2 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the carers who looked after my Mum in her last weeks of life, I know the carers who came thought highly of my Mum and they were all fab and are all welcome to the celebration of her life. Thank you.

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Review from G S (Husband of Client) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot give a true positive due to our very short relationship but things are ok so far.

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Review from Susan R (Mother of Client) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring - kind - observant - extremely aware of his age diagnosis - and time he had left so they went above and beyond care. Dignity always, there to listen, there to help. Kindness and care shown to us on each visit. They treated my son like he was their favourite brother. Laughing with him, listening
asking and checking he was comfy with every part of his care. Blossom Care are angels that came at my worst time and loved my son as theirs.

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Review from J A (Husband of Client) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the nurses that came to care for my wife were really wonderful could not have asked for more, Have already recommended Blossom Home Cre to two friends who are thinking of care for their partners.

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Review from A H (Wife of Client) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The village/small town that we live in is not remote, yet Blossom Home Care was the only agency to offer a service. They were very responsive to my request and very good.

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Review from Paul R (Husband of Client) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first month with Blossom Home Care, after 11 months with a different company. We have been impressed by the quality of the service provided. Timekeeping is punctual, and the duration is always to Care Plan. This was not the case with the previous company. My wife was previously worried about
who would be attending the next day, but we have always been informed who was due. Having both been previously employed in the Local Authority Care system, we are aware that emergencies do happen that can impinge on the service, to date this has not occurred with Blossom Care. We look forward to a continued positive relationship with Blossom Care.

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Review from F B (Wife of Client) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossom Home Care Tadcaster carers provided outstanding palliative care for the last five months of my husband's life. They dealt with his complex medical needs with competence, gentleness and sensitivity. There was good communication with myself and the district nurses who appreciated their professional
and sensible approach. My daughter and myself will always be grateful for their kindness to us.

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Review from M C (Client) assisted by family/friend published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the service provided. Friendly, helpful carers with good timekeeping. Well turned out.

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Review from D W (Husband of Client) assisted by family/friend published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy with the home care and support provided by the carers to my wife who was in the later stages of Parkinson's Disease.

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Review from E S (Ex Family Member) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband's care is government-funded as he is on end of life. Your management and District nurses have taken care of this for me. We have had a number of staff to help us and they have all been very good. Everyone has been very kind and helpful to both of us. I could not have managed without this
service I only came to visit for an hour on Christmas day and have not been to my home since. The staff understand it is not always easy for me to be here and have been helpful to me.

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Current Review Score: 9.2 (9.186)

Overview of Review Score

The Review Score of 9.2 (9.186) out of 10 for Blossom Home Care York is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for Blossom Home Care York is calculated as follows: ( (28 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 35 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care York is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (1)

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Clair C

Job Title: Registered Manager

Joined: 2020

In charge of the Tadcaster office day to day operations, managing and leading the team


Frequently Asked Questions about Blossom Home Care York

What Type of Services does Blossom Home Care York offer?

Blossom Home Care York offers Home Care.

How many Carers does Blossom Home Care York employ?

Blossom Home Care York employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Home Care York to verify any information. View our terms and conditions. Blossom Home Care York has a Platinum Service – more info.