Blossom Home Care York

The Raylor Centre, James Street, York YO10 3DW
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9.2 26 Reviews
  • Blossom Home Care York, York
Blossom Home Care Tadcaster is a Yorkshire-based company delivering 'just bloomin' good care' to people in their homes. This branch offers care to people in need of support with daily living in Tadcaster.

Care workers can provide personal care, support with day to day living and housework, dementia care and care for those with disabilities. Calls can range from 50 minutes to 24-hour live-in care. Care plans are tailored to the needs, wishes and goals of the individual. All care plans and records are digital and are available to the client's loved ones.

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Care Provided by Blossom Home Care York

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Holly Unstead (Manager)

Funding & Fees Guide for Blossom Home Care York

  • Prices

  • £21.90 per 50 minutes

  • We work in 50 minutes not hours.
    We can provide an hour visit if wanted at a slightly higher charge
    Fixed-rate across all days

Blossom Home Care York Reviews (26)

Total of 26, showing 21-26
9.2

Blossom Home Care York has a Review Score of 9.2 (9.186) out of 10, based on 6 reviews in the last 2 years. Over all time Blossom Home Care York has 26 reviews.

Overall Experience

  • 19
  • 6
  • 1
  • 0
  • 0

Date Published

26
0
0
6
20

Review from N P (Client) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a carer twice a week for shopping and domestic duties. I have been very impressed by the quality of care, by the patience, understanding and the hard work in the house. Normally they combine a brisk efficiency with a friendly and sympathetic disposition. I would turn to them if as when I have
problems. The company seems well organised and easily contacted in the office. In recommendation, I say 'likely' because it is expensive (this I understand), and perhaps I may not be as rigorous in my domestic demands as someone most scrupulous might be but I have been very happy with the service and the friendship is has provided.

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Review from C G (Client) assisted by family/friend published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are excellent. Management is very poor, they do not listen to complaints about times.

Reply from Fiona Leggott, Director at Blossom Home Care York

We have received no complaints in regards to this matter? I always deal with complaints swiftly and appropriately but are unable to do this if we do not know about a problem. This feedback will be passed onto the registered manager to look into.


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Review from C W (Client) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only been with Blossom Home Care for a short time, but I have found them refreshingly different. I have had a lot of carers in the past, but with Blossom, I only have a small group coming to me, and I have been able to build a relationship with them already.

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Review from K L (Daughter of Client) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, caring staff, nothing is too much trouble. Dad is very well looked after and enjoys chatting with his carers. I feel confident that they will handle any issues and call in any medical support as needed.

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Review from Jill A (Next of Kin) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossom carers were fantastic and caring and went above and beyond. Nothing was too much trouble. The carers knew exactly what care was needed and always made sure that she was happy and comfortable. They let my mum get involved and always listened to her.

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Review from Claire J (Client) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blossom Home Care have supported my mum for a few months now and I can honestly say if they weren’t here I wouldn’t have been able to keep her at home with me. The staff are great, they take their time to understand her needs and don’t rush her. They also give me support even though they don’t have
to.

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Current Review Score: 9.2 (9.186)

Overview of Review Score

The Review Score of 9.2 (9.186) out of 10 for Blossom Home Care York is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.686 for Blossom Home Care York is calculated as follows: ( (28 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 35 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Home Care York is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (1)

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Clair C

Job Title: Registered Manager

Joined: 2020

In charge of the Tadcaster office day to day operations, managing and leading the team


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