RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.8 132 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.

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Care Provided by RMH Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • RMH Care Ltd
  • Person in charge
  • Jeannine Gbahy (Register Manager)

Funding & Fees Guide for RMH Care Ltd

  • Prices

  • Our care fee is £19.00 per hour

RMH Care Ltd Reviews (132)

Total of 132, showing 1-20
9.8

RMH Care Ltd has a Review Score of 9.8 (9.841) out of 10, based on 71 reviews in the last 2 years. Over all time RMH Care Ltd has 132 reviews.

Overall Experience

  • 118
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Date Published

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Review from N N (Daughter of Client) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the 3 main girls who come and look after my mum. They have developed a wonderful rapport with her, which has been fundamental to her success as she has dementia - so its wonderful that she sees the same faces. The carers go above and beyond to ensure she is comfortable and comforted
when gets distressed. They have taken care to work with me, to ensure they understand her needs. They go out of their way to make her laugh and they bring great joy to her life.

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Review from K W (Client) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The two male carers are absolutely excellent. From the first meeting with them we struck very good relations. Very polite and gives me the feeling of confidence in both of them. Could not speak more highly of them. They are an excellent example for your company.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your excellent feedback. Much appreciate.


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Review from Ana-Maria P (Granddaughter of Client) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very nice and patient with my grandma, they are always on time and do everything they can. They learnt how to communicate with her, even though she doesn't understand English. I apricate their help.

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Review from T L (Daughter of Client) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have shown understanding, kindness and ultimate respect for our mother. It became necessary to have overnight care and we had absolute confidence that all our mother's needs were being met.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your kind and honest feedback.


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Review from Saroj C (Client) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer has been very caring and tries to help in each and every way. Really recommend her, I am so glad to have her as my carer. Really appreciate all her help and kindness.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your feedback, this means a lot to us. Much appreciated.


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Review from Emma H (Daughter of Client) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our main carers are like angels (sometimes they are replaced to provide days off). They completely understand how to manage sometimes complex situations. They are both excellent communicators and respond immediately to suggestions from me.
Their timing, hygiene, experience and knowledge is so reassuring
for me, and they have engaged easily with my Dad. Thank you.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you very much for given us this review as we are always really happy to know what people think about our services. This helps us to know if we are doing well or change our way to do things.


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Review from B D (Partner of Client) published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has attended to the client's needs for over a year. We have been extremely satisfied with the hard work the carer has put in to care for my partner. He is very professional and treats my partner with care and compassion. He is kind and gentle and very respectful of my partner's needs. A bond
of friendship has developed and we look forward to his visits each week. Thank you.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your feedback. Much appreciate.


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Review from M W (Client) assisted by family/friend published on 10 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my cares are very good and did everything I needed.
They treated me very gently and are very kind and professional.

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Review from Jipesh L (Son of Client) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the service. The carers have been very professional, polite and attentive. They are always on time and would always ask if there was anything that my father (service user) needed help with.

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Review from Thomas B (Client) assisted by family/friend published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this service. They are always on time, never late! I am very happy with the boys.

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Review from J B (Wife of Client) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional man and lady. Always arrived on time. Dressed for their profession they represented.
Caring for my husband and treated him with kindness and respect.
Would recommend them. No job was too much. Would just arrive and get on with the job.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your kind feedback, really appreciate it.


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Review from C S (Daughter of Client) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely lady. Very caring nature. Treats my Mum respectfully and is very patient.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your feedback. We are happy to know that someone appreciates us. Once again thank you.


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Review from S K (Daughter of Client) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time a particular carer has been caring for my Dad I have found her to be a friendly, empathetic person. She has a very pleasant nature and managed my Dad's needs very well.
Should we need to resume care at a later date I would be happy for her to return.

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Review from B C (Daughter-in-law of Client) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer has been regular, on time, and attentive. She is always patient and willing to follow my Mother-in-laws wishes.

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Review from M B (Client) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer arrived at the expected time both morning and evening. She provided assistance as required and was only too willing to do all that I asked.
She accompanied me walking up the road to improve my mobility. After completing tasks she would ask if anything else needed doing. She was a very kind
young lady.

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Review from R J (Wife of Client) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service has been provided to us for ten days now (since 10/10/24). They are always punctual, caring, and polite They perform their duties well and always ask questions about his well-being and how they can help. Overall we are very satisfied.

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Review from L J (Daughter of Client) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our experience, we would recommend RMH. The carers from RMH Care are very kind. They are very knowledgeable and helpful in everything they do. The best descriptive words are their gentleness, friendly nature, and slow and careful handling. Dad is 95 and is 6 ft and 14 stone, so it's not easy. The
carers and the manager are very approachable, adaptable, and consistent. They have built up a good friendship with Dad, with conversations that he can respond to. Dad is very happy to see them every time.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for your kind words, we appreciate working with your dad and we will continue to give our utmost best to care for your dad.


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Review from B E (Son of Client) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and courteous, always on time. They inform the family of their observations of Mum. Overall excellent service.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you for taking the time to give us a review. Much appreciate.


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Review from Brenda W (Wife of Client) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff has been caring for my husband for a few weeks now and we are very satisfied so far. She is very co-operative and caring.

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Review from Karen H (Daughter of Client) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the high level of service my mother has received. The staff have been polite, helpful, informative, friendly and attentive. We would like to thank you all for making our mums' last moments here so comfortable.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 71 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 70 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for RMH Care Ltd is calculated as follows: ( (336 Excellents x 5) + (47 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 390 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 70 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager

Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.


Frequently Asked Questions about RMH Care Ltd

What Type of Services does RMH Care Ltd offer?

RMH Care Ltd offers Home Care.

How many Carers does RMH Care Ltd employ?

RMH Care Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact RMH Care Ltd to verify any information. View our terms and conditions. RMH Care Ltd has a Platinum Service – more info.