RMH Care Ltd

M S Business Centre, 22, Chapel Lane, Pinner HA5 1AZ
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9.8 132 Reviews
  • RMH Care Ltd, Pinner
RMH Care LTD offers friendly, helpful and premium quality visiting care to help people continue to live happily at home without any concerns. RMH's Home Care is recognised, registered and consistently inspected by the Care Quality Commission (CQC).

This means that the carers you invite into your home are professionally trained and highly qualified to deliver top standard care to their clients. Home care services provided by RMH Care LTD are designed to meet their clients' and their families' requirements with adaptive approaches to keep their clients happy and satisfied.

The quality of care they provide is always improving to better clients' experience in receiving their services. They deliver expert assistance, high quality care with understanding and emotional support to stand by their clients at all times.

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Care Provided by RMH Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • RMH Care Ltd
  • Person in charge
  • Jeannine Gbahy (Register Manager)

Funding & Fees Guide for RMH Care Ltd

  • Prices

  • Our care fee is £19.00 per hour

RMH Care Ltd Reviews (132)

Total of 132, showing 121-132
9.8

RMH Care Ltd has a Review Score of 9.8 (9.841) out of 10, based on 71 reviews in the last 2 years. Over all time RMH Care Ltd has 132 reviews.

Overall Experience

  • 118
  • 13
  • 1
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  • 0

Date Published

132
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Review from A P (Wife of Client) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Very skilled carers who have looked after my husband with skill, kindness and dignity. He enjoys their company, there is lots of laughter and care. Very pleased with the wonderful help.

Reply from RMH CARE LTD Gbahy, REGISTER MANAGER at RMH Care Ltd

Thank you so much. We really appreciate your feedback that help us to improve ourselves.


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Review from Gareth J (Son of Client) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has had from the carers who visit him four times a day is second to none. He is very pleased to be looked after by such lovely caring people. He described the care as exceptional and it makes such a difference to his day.

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Review from Sheila B (Wife of Client) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is very pleasant and attentive to the client and does what is required for the client. They are polite and timely on a daily basis.

Reply from RMH Care Ltd Gbahy, Registered Manager at RMH Care Ltd

Good morning dear, hoping that all the team are doing well.


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Review from M S (Son of Client) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found them to be professional, efficient and helpful when treating my dad.
Given that my dad is classed as a difficult patient, due to his dementia.
I have also seen the team that come every day to be patient and not without a sense of humour.

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Review from S D (Daughter of Client) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, treating my mum with dignity and respect at all times. Friendly and helpful. I would not hesitate to recommend.

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Review from G G (Son of Client) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided - kind, caring and very supportive. I don't know how we would have coped without them. The team assigned to my mum are brilliant and I cannot fault them.

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Review from Joan T (Wife of Client) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very friendly and efficient. They are gentle when bathing my husband and caring for his needs. They arrive promptly three times each day and tidy up afterwards. We look forward to seeing them.

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Review from S E (Daughter-in-law of Client) published on 21 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found RMH Care to be professional and caring. They have taken great interest in my relative and tailored the care to her needs. They have friendly and supportive carers who take a great interest in all that they do to make my mother-in-law's life happy and comfortable. I have no hesitation
in recommending them.

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Review from N P (Granddaughter of Client) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team were fantastic with caring for my Nan. They were patient, understanding and kind. They were also extremely observant of any changes in her condition and worked with us to make sure she was as comfortable as possible. They were calm and caring in their approach and we feel so lucky to have had
them during this difficult time. It is hard to express the gratitude we have in words. Thank you.

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Review from Laura B (Wife of Client) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carers most helpful and great support. Highly thought of by my husband and myself - much appreciated.

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Review from Jackie O (Daughter of Client) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother refused to be washed by any carer before. One of the carers changed all of that. My mother actually asked what time she was coming. So kind and caring always reassuring. An absolute good job.

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Review from H S (Son of Client) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer is such a lovely lady. My mum is very happy with her level of support, care and kindness. She is very tidy and takes care around the house as if it were her own.

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Current Review Score: 9.8 (9.841)

Overview of Review Score

The Review Score of 9.8 (9.841) out of 10 for RMH Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 71 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 70 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for RMH Care Ltd is calculated as follows: ( (336 Excellents x 5) + (47 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 390 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for RMH Care Ltd is based on 70 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

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Jeannine Gbahy

Job Title: Registered Manager

Joined: 2012

The Registered Manager has got a lot of knowledge about Domiciliary Care, and Residential Shelter and overall she has got 21 years of experience in care work and management.


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