Support Solutions (York & Beverley)

A responsible or nominated individual supervises how regulated activity is managed, usually in a care or nursery setting. This ensures the facility is providing the correct governance and is reporting this to the regulatory body – such as the CQC (Care Quality Commission)

Support Solutions was founded in 2014 Her experience covers working in the public, private and charity sectors.

So, she knows the challenges most people and their families face to get good quality care and support.

Having trained as a social worker Catherine stayed in the ‘Management of Services’ and achieved her BA Open qualification in Health and Social Care.

She has monitored, governed and trained many teams large and small over the years and has realised that her passion should be directed into her own company.
Catherine’s personal mission has been to change the way home care is delivered starting in York

Quality and training are her drive and feels this is the key to excellent services. Employing people who have the desire to care and support is the key to ensuring clients receive the best. This is why investing in their future with Support Solutions and valuing the team ensures they enjoy their work which is demanding but very rewarding.

York, Harrogate & Beverley are three areas she oversees directly as well as supporting the franchises that work under her brand.

With her main focus on governance, you can be assured that quality is always what drives her and the companies she owns.

Registered Social Worker and an open degree in Health & Social Care including the management of care

Cameron joined the company in January 2017, he joined as an apprentice learning the trade and how a care company operated. Cameron then started to do his accountancy apprenticeship and has gone on to gain his wards on accounts and contours to study. He has a drive and a passion that mirrors his 'mums' and has become a great asset to the company. Clients and staff enjoy his humour and good manners which make him a pleasure to work with.

Julie has many years of dedicated experience in the field. She began her journey at our Beverley branch and after having success at the branch she now runs both our Beverley and York branches. Her expertise and dedication to our mission of providing outstanding support to our clients is very clear.

Julie’s qualifications include a Care Certificate and a Level 3 Diploma in Health & Social Care. She is currently working towards her Level 5 in Leadership & Management for Adult Care.

Patricia is a dedicated Senior Care Manager who began her journey as a support worker, where her empathy and attention to detail quickly shone through. Her exceptional ability to connect with clients and provide high-quality care led to her promotion to senior care manager. In this role, Pat skilfully manages personalised care plans, ensuring each client’s unique needs are met.

Pat’s qualifications include a Care Certificate and a training certificate in Train to Train for Manual Handling.

She is currently working towards her Level 5 in Leadership & Management for Adult Care.

Ben is our new dedicated Care Coordinator, bringing exceptional skills in client engagement and care provision. His ability to connect with clients and deliver high-quality care has made him a valuable addition to our team. In his role, Ben expertly manages personalised care plans, ensuring that each client's unique needs are met with care and precision.

Ben's qualifications include a Care Certificate and a Level 3 NVQ in Health & Social Care, which highlight his commitment to excellence and professional development in the field.

TBA.......

Anne is our Senior Support Worker, specialising in the Harrogate area. She holds a Level 4 qualification in Health and Social Care Advanced, along with a Level 5 in Health and Social Care Management. With her expertise and leadership skills, Anne ensures high-quality care and support for individuals in the community.

Chantelle started as a support worker, having years of experience working within the industry. Her efficiency and attention to detail led to her transition to business administrator, where she streamlined processes and improved operations. Chantelle now oversees administrative functions, ensuring smooth operations and providing vital support to our team.

Chantelle’s qualifications include having a care certificate, NVQ Level 3 in Health & Social Care and a certificate in PMVA. She is currently working towards her Level 5 Operations Management qualification.

Ryan joined the team as an apprentice whilst completing a Level 4 Marketing Executive course. As the youngest member of our staff, he brings fresh perspectives and innovative ideas to our marketing efforts.

Ryan’s enthusiasm and keen learning ability have quickly made him an integral part of the team. His contributions, from campaign planning to social media management, reflect his growing expertise and dedication to the field of marketing.

Ryan’s qualifications include having a Level 3 Extended Diploma in Creative Media Practice (TV & Film), a certificate in the Fundamentals of Digital Marketing and he is currently working towards his Level 4 Marketing Executive qualification.