Review from G K (Daughter of Client) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience

Mum broke her arm in December 2018 and we had to hire carers to help us cope. The company we used at that time proved to be rude and deeply unhelpful.
I heard about Pro Target Care through a friend and gave them a call. They were immediately understanding and very helpful. She and her staff have consistently

provided excellent, friendly service and often go above and beyond to help out. We feel extremely lucky to have found them.

Reply from Jessica Waryszniuk, MD at Pro Target Care Ltd

Thank you for the great feedback it is a pleasure to look after mum, and we will continue to support her in the future.

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Review from Mary V (Daughter of Client) published on 10 July 2020
Submitted via Website • Report

Overall Experience

My mother has required care for a number of years and we have had the experience of using other agencies in the past. The manager and her team have been fantastic and shown a great level of care, support and service. The manager is always available if I have any questions and their response is second

to none. I am extremely grateful to her and her team for the excellent support and care they have shown my mother and I am so glad I have found them.

Reply from Jessica Waryszniuk, MD at Pro Target Care Ltd

Hi Mary
Thank you very much for your review. It is always a pleasure to see Mum, she always has a smile for me.

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Review from Sarah H (Daughter of Client) published on 12 June 2020
Submitted via Website • Report

Overall Experience

The manager and team have been looking after my dad at home since he came out of hospital having had a stroke, in February this year. They come to his house four times a day and change him, wash him and make sure he has everything he needs. They also keep an eye on his medical needs to make sure he

is getting the right treatment and also make meals or drinks for him when needed, nothing is too much trouble. I cannot praise the manager and the team enough, they are such lovely people who genuinely care about their patients and go above and beyond to help them. The relationship and communication they have with me and my brother regularly is also excellent and very reassuring. We know we can totally rely on them and they have our dad's best interests at heart. We really like them and rate them, so does my Dad most importantly. So thank you.

Reply from Jessica Waryszniuk, MD at Pro Target Care Ltd

Hi Sarah, It’s always a pleasure. Glad to hear Dad is improving.

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Review from K B (Wife of Client) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience

I do not think I could find enough words to thank the manager and her team. She goes above and beyond in everything she does. Thank you for being such an amazing person. And not forgetting a big thanks to your team.

Reply from Jessica Waryszniuk, MD at Pro Target Care Ltd

Hi K B,
Thank you so much for your review. I will share this with the team who I agree are doing an amazing job
Many thanks

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Review from Carey L (Daughter of Client) published on 16 April 2020
Submitted via Website • Report

Overall Experience

The manager and her incredible team have always been superb carers. During this unprecedented time, they have gone way above and beyond normal duties ensuring the health and well being of their clients. In addition, the support and communication given to us as a family who cannot be with our loved ones

has been exceptional. When you hear the clapping at 8 o'clock on Thursday evenings, it's for people like the manager and her team. Thank you, so very much.

Reply from Jessica Waryszniuk, M D at Pro Target Care Ltd

Thank you for your kind words in this unprecedented time, it is a pleasure to look after Dad, and keep you updated with him. We are here to support him and all the family. If there is anything you ever need; we are a phone call away.

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Review from N P (Daughter-in-law of Client) published on 16 April 2020
Submitted via Website • Report

Overall Experience

During these last few weeks through the lockdown, the staff of Pro Target have been our personal heroes. They have soldiered on irrespective of all the added pressures they currently face. Dads care has remained to the high standard that he always receives. We are very grateful for their true dedication.

Thank you to our Pro Target Heroes.

Reply from Jessica Waryszniuk, M D at Pro Target Care Ltd

Thank you for your lovely review; we are in times we have never seen before, and the staff are working hard to provide the care needed for all our service users. The well being of Dad is paramount; we take all the precautions we can to give Dad the care he deserves. Thank you for all your support Jessica.

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Review from Lindsey W (Daughter of Client) published on 29 November 2019
Submitted via Website • Report

Overall Experience

Pro Target carers cared for my dad to a very high standard. They were friendly and caring and responded to the ongoing changes in my dad' needs. Nothing was too much trouble. My dad spoke well of all the carers and had a good rapport with them.

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Review from Brenda P (Daughter-in-law of Client) published on 29 November 2019
Submitted via Website • Report

Overall Experience

My Mother-in-Law has been cared for for the last 17 months. During this time we have both been really impressed by the caring, friendly and reliable staff. They have communicated well with me and been willing on several occasions to stay beyond their time and help whenever needed, including supporting

us through several crises. They have been very flexible, professional and caring. I have no hesitation in recommending them.

Reply from Jessica Waryszniuk at Pro Target Care Ltd

Thank you, Brenda, it is always a pleasure, glad we are able to provide the support that is needed.

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Review from Giselle (Daughter of Client) published on 26 November 2019
Submitted via Website • Report

Overall Experience

Pro Target were absolutely wonderful carers for my mother. They were caring, proactive, kind and intelligent in the way they dealt with her changing needs. It was a relief for me to know that she was being well cared for consistently, despite her declining health. I had experienced poor service from

previous care companies and so it was a breath of fresh air when the manager and her team came on board. They are reliable and a pleasure to deal with - no matter what is thrown at them. I really couldn't recommend them highly enough.

Reply from Jason Urbanowicz, Managing Director at Pro Target Care Ltd

Hi Giselle, Thank you for your kind words. I would like to add it was a pleasure looking after Mum, she was such a great character. Nice to have families like yourself to deal with and appreciate the hard work and dedication we all put in.

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