Premium Community Care Ltd

179 Church Road, Yardley, Birmingham, B25 8UR
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2 Reviews
  • Premium Community Care Ltd, Birmingham
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Care Provided by Premium Community Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Drug Dependence (past or present)
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Premium Community Care Ltd
  • Person in charge
  • Louise Hassen (Manager)
Are you the Owner/Manager of Premium Community Care Ltd? View your Advertising Options

Premium Community Care Ltd Reviews (2)

Over all time Premium Community Care Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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Date Published

2
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2

Review from Glenda P (Daughter of Client) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was end of life and cared for at home. The care that she received was exceptional, treating mom with kindness and dignity at all times.
We were so very grateful for the wonderful care that Mom received. It was a very difficult time for us, but having good quality reliable care was something that
helped massively.
The carers engaged with Mom and nothing was too much trouble. Chatting to Mom, which she enjoyed, even right at the end. We had the same carers throughout, which was great as well. They were able to give us advice when we were unsure and supportive when we so needed it.
I cannot speak highly enough about Premium Community Care health carers - they are truly exceptional, caring and kind; which was so appreciated at the most difficult of times.
Thank you.

Reply from Louise Hassen, Manager at Premium Community Care Ltd

Thank you so much for your feedback, it is so important to us knowing the carers made a difference during such a sensitive and difficult time for you all. Thank you for allowing us the privilege of supporting your mom.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nicola B (Client) published on 29 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care company enough! We were in a very dark place when my Dad dad came home from hospital after months of bad care. We were so worried about what care support we would get but let me tell you this! All of the girls that looked after my Dads end of life care/Alzheimer’s we’re
outstanding. They spoke to my Dad and explained everything as they did it for him. They also went above and beyond asking how we were. Knocking the door and seeing if we needed any shopping and even bought flowers when he passed away. They paid extra care to bed sore and pressure points and always treated him with dignity. Our night sitter and she was so reassuring, caring and a big support for my Mom, you are just amazing in every way. The mother and daughter duo were so tentative and treated Dad like a family member. Staff were so efficient and always made us laugh even on the most stressful hours. Thank you from the bottom of our hearts.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Premium Community Care Ltd

What Type of Services does Premium Community Care Ltd offer?

Premium Community Care Ltd offers Home Care.

How many Carers does Premium Community Care Ltd employ?

Premium Community Care Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premium Community Care Ltd to verify any information. View our terms and conditions. Premium Community Care Ltd has a Basic Service – more info.