Nomase Care Ltd - Chadwell Heath

Room 17, 321 - 323 High Road, Romford RM6 6AX
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3 Reviews
  • Nomase Care Ltd - Chadwell Heath, Romford
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Care Provided by Nomase Care Ltd - Chadwell Heath

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Victor Isibor (Manager)
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Nomase Care Ltd - Chadwell Heath Reviews (3)

Over all time Nomase Care Ltd - Chadwell Heath has 3 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 2

Date Published

3
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3

Review from Babita H (Client) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The staff argues so much. They called me a liar.
They said if I was to report them for the matter of safeguarding care they will make sure I suffer they will get more reports made against me and challenge each one.
I didn't have my breakfast or medicine, it was over 3 hours they couldn't find any
backup care for me and asked me to call my PA to come and help.
That day my PA had very bad flu symptoms like Covid, I told her don't come as it is dangerous for me.
I didn't get a carer until 6 hours and was told that we have to beg people to come and see you, as you are out of the area. I was emotionally blackmailed if I reported them. I can't get to the office no lift.
My daughter said it smells so much its hard to breathe in that horrible room.
Untidy, unorganised, they would lie to my carer saying just go. Will tell you what to do when they know I am paralysed below and cannot walk to open the door. There is a key safe at the back of the house which has never been mentioned to the new carer coming they waste so much time of the client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew A (Son of Client) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This company cheats on time, has washed plates in mop water when the sink was blocked, has washed mop in dog bowl water.
Does not recycle waste so foxes open the rubbish bags all over the road and allow a 93 old lady to tidy up and do not monitor that the client takes her medication or that she drinks
water, or provide a glass for the lady to use at night.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maria C (Daughter of Client) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the first time in 2 years since my elderly mother has been housebound, my mind is at ease and mum is now relaxed and able to share her concerns and have her requests met. The carers are responsive to her needs, taking the time to interact with her while making sure she has healthy meals and snacks
at regular times. I am kept updated via text messages and phone calls to let me know how things are going and what I need to add to my fortnightly shopping list! Anything needed before I visit, they ensure that mum has what she needs.
When I visited mum today, her flat was clean and tidy and it was nice to be able to discuss mums care; they were easy to talk to and I would recommend this care provider.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Nomase Care Ltd - Chadwell Heath

What Type of Services does Nomase Care Ltd - Chadwell Heath offer?

Nomase Care Ltd - Chadwell Heath offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nomase Care Ltd - Chadwell Heath to verify any information. View our terms and conditions. Nomase Care Ltd - Chadwell Heath has a Basic Service – more info.