Michael Rgis Care Ltd

Weston Business Ltd, The Colchester Centre, Hawkins Road, Colchester CO2 8JX
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8.0 13 Reviews
  • Michael Rgis Care Ltd, Colchester

Care Provided by Michael Rgis Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Michael Rgis Care Ltd
  • Person in charge
  • Micheal Oladiran Ajibode (Manager)
8.0

Michael Rgis Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Michael Rgis Care Ltd has 13 reviews.

Overall Experience

  • 12
  • 1
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Date Published

13
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12
Overall Experience  Overall Experience 5.0 out of 5

Excellent, trusted care for elderly relatives with complex needs. My dad was likely autistic, hated visitors, was very stubborn and racist. His health went rapidly downhill after we lost mum but I live 200 miles away and he wanted nothing to change. I needed a carer to do his basic housework, get him
up at 10.30, take him out for lunch and afternoon tea, make dinner then take him to the pub, staying with him until bedtime at 1.30am! Michael Rgis Care was the only care agency to even reply to my request. The staff were not put off, put me at ease and clearly understood the needs of autistic clients. He wanted to do the weeks himself to gain my dad's trust. Dad's carer lost a lot of his own family time for dad's schedule but always did it with a smile on his face. He was kind, caring and gently persuasive when needed. Dad died 10 days later but got to do things his way until the end. Similar price to other agencies but he goes well beyond the call of duty. I will always be grateful for his care.

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Overall Experience  Overall Experience 5.0 out of 5

The carer who supports our dad is extremely professional, caring, friendly and attentive. He has built a good rapport with Dad and looks after his needs really well. He communicates well with the family and ensures he passes on concerns, actions he has taken and also asks for updates on situations (like
conversations with medics) so that he is aware and can better support Dad.
We are very pleased with the support Dad receives and he is extremely comfortable with the carer, he enjoys his company, appreciates what he does for him and trusts him.

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Overall Experience  Overall Experience 5.0 out of 5

Could not recommend Michael more. His care of my father during his last few months and during Covid-19 was exceptional. He was more of a friend than a carer. He was respectful and friendly at all times and very aware of my dad's needs, even managing to convince him to eat and drink when we couldn't.
They used to laugh and joke around with each other and he was always willing to listen when dad had a story to tell. Despite obviously being busy his visits never seemed to be rushed and he was very flexible on what was required and when it was required. Such a lovely person and we would highly recommend him.

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Overall Experience  Overall Experience 4.0 out of 5

The care the company has provided over the last six months or so has been a great help to my family. They have provided a consistently high level of service up to three times a day which at times can be very challenging. A very dedicated team.

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Overall Experience  Overall Experience 5.0 out of 5

Micheal Regis Care Ltd was an amazing carer he cared for my mum with full attentiveness from start till the end. They were also a great supporter for me and my sisters. The care was amazing, so caring and thorough, some days the carer was the only person my mum would speak to, she also found him a great
support and very easy to talk too and eased her. Thank you for your care towards my mother.

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Overall Experience  Overall Experience 5.0 out of 5

I was so impressed with the care I received for my mum it was outstanding. I had been assigned your care company for end of life care for my mum, which was four times a day. Until that point, I had been a full-time carer for my mum who had lived with us for four years with dementia and Parkinson's.
The last couple of weeks with your help gave me time to spend with her and be her daughter, to talk to her and to remember with her. Even though she was not able to communicate, it was lovely. I felt as though a weight had been lifted and I was able to be her daughter again. When Mum passed, you came in and took over the sorting out of everything which was a huge relief as we could not get anyone to come out due to Covid 19. I would recommend your company to anyone, as the service we received was above the job description and a lot more.


Thank you for allowing me to be a daughter and not a carer for those last two weeks of here life


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Overall Experience  Overall Experience 5.0 out of 5

The chief carer and administrator was absolutely brilliant in every respect, he was hardworking, sensitive, reliable, and extremely caring. My wife who had a terminal illness and died during their care thought he was lovely as all our family. I could not recommend him or his team highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with service and I have no complaints. The carer is very thorough and efficient with a very positive attitude and always very pleasant.

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Overall Experience  Overall Experience 5.0 out of 5

My father looked forward to seeing all the carers involved in his care. Although the carer from Michael Rgis who helped my father to bed in the evening for the short amount of time made a big impression on him; helped us to be prepared for the end and we are extremely grateful to him.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My father was able to spend the last few weeks at home, but only with the help and support from the manager, he and my father enjoyed a special bond together, that was apparent to us even more so after his death.
We would like to thank everyone connected, but special thanks to the manager.

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Overall Experience  Overall Experience 5.0 out of 5

We had two carers that helped and they were, gentle, kind, considerate and understood our needs. Arrived at the times they said and were extremely pleasant. Our needs were met and nothing was too much trouble for the lovely young ladies. Made life easier and our friend looked forward to them coming.
Sadly, we lost him but they helped us through that too. Great service for which we were very grateful. Wouldn't hesitate to use this company again. Hopefully not too soon though!

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Overall Experience  Overall Experience 5.0 out of 5

I recommend this company because they are very professional and always on time.
If you are looking for genuine care and staff that enjoy what they do genuinely, this is the best one for you.
God bless this company in Jesus name Amen.

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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this agency. They provide an outstanding level of care, they are very reliable, punctual and always go extra miles to provide care for my children and my family in general, since I have been with them they never let me down.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Michael Rgis Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Michael Rgis Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Michael Rgis Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Michael Rgis Care Ltd

What Type of Services does Michael Rgis Care Ltd offer?

Michael Rgis Care Ltd offers Home Care.