Able Care Huddersfield Ltd

9 St. Helens Gate, Huddersfield HD4 6SD
Submit a Review
9.3 13 Reviews
  • Able Care Huddersfield Ltd, Huddersfield
Able Care Huddersfield Ltd provides domiciliary care to individuals in Huddersfield and surrounding areas with the aim of offering a quality, consistent and affordable service.

Each individual's care plan is tailor-made to suit their needs, delivered by a skilled and compassionate care team. All staff are trained to a high standard and receive continuous training and support to ensure each service user receives the best possible care.

The team can help with anything from personal care and support with medication to companionship and end of life/palliative care.

Show Able Care Huddersfield Ltd on the Map

Care Provided by Able Care Huddersfield Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Able Care Huddersfield Ltd
  • Person in charge
  • Emma Howarth (Manager)

Able Care Huddersfield Ltd Reviews (13)

9.3

Able Care Huddersfield Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Able Care Huddersfield Ltd has 13 reviews.

Overall Experience

  • 13
  • 0
  • 0
  • 0
  • 0

Date Published

13
1
4
4
9

Review from John M (Husband of Client) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has needed care for over 15 years. During this period we have employed several different care companies and have been very disappointed by the service we have received - too many different carers, rushed calls, lack of punctuality. All of this has changed since we employed Able Care (Huddersfield)
in November 2023. For the last year, we have needed three doubled-up calls each day and have had just the same eight carers over this period. This has allowed us to develop a strong and caring relationship with Able Care staff that includes a lot of humour as well as excellent support. The calls never seem rushed and the staff are willing to be flexible in terms of what they do during a call. With all other companies, I used to check the rota to see who was coming and when. These days I do not check the rota because I am confident that we will know whoever is scheduled for the call and that they will do an excellent job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawn T (Daughter of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family would definitely recommend Able Care. The staff are all professionally trained and they are all lovely caring people, and good at what they do, they take good care of mum. They go above and beyond their job. The management are very professional and are happy to help in any way they can.
Mum gets on with all the staff and appreciates all they do for her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Karen C (Wife of Client) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a big discussion to decide to have care coming in to support my husband, he was also reluctant and apprehensive to have carers to support him, I was worried about the intrusion in my home, and the changes that were coming.
I must say from day one it's gone really well, my husband has received
continuity care due to the regular staff coming in he's building friendships with us, the staff show him respect, dignity, kindness, he now looks forward to the visits, am so happy watching my husband laugh and chat to and interact with everyone, as for me it has given me the support I needed, if I have any problems I can ring the manager and she will do her best to help and support us and I wish we had got support sooner. Thank you to the manager and your team for your support and kindness you all have shown me and my husband.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V T (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager went beyond expectations during our brief need for her service. She responded immediately to my phone calls and met with us quickly to set up a care package for my mum on her discharge from hospital, showing huge flexibility as this was not a straightforward process. She personally made
the first two visits which was very reassuring for us as we knew Mum was in good hands. Sadly, Mum quickly returned to hospital, so we didn’t experience Able Care’s services for long but the service we did receive was exemplary. The manager showed warmth, compassion and care and clearly has a deep understanding of the complex needs of families at what is often a difficult time. I would wholeheartedly recommend Able Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Stephen B (Son of Client) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have provided an excellent service in the care of my mum. The care staff who visited 3 times a day fulfilled their duties with care and compassion. Mum was very happy with the care they provided and I was happy that Mum was safe and well looked after. The system of recording each visit electronically
meant that I was able to read their comments and was aware of any comments and/or concerns that they had recorded prior to my visit. Given that Mum had early-onset dementia it meant that I had a reliable record of what care had been provided and what Mum had eaten for her lunch without me having to rely on Mum remembering.
The administration of Mum’s care was carried out efficiently and in a very friendly manner.
I felt the service was good value for money but I have not done a comparison in this category with other care providers, so have provided the rating “don’t know”. I do know that all efforts have been made to keep the costs as low as possible. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Daughter of Client) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with the care my father received from Able Care Huddersfield. The professional, fully trained staff are very pleasant and go above and beyond. Their dedication and support have been fantastic and have made a massive difference to the happiness and wellbeing of my father. They show
my father respect and ensure he is part of informing the way he is looked after. The team also supports my mother and myself. Would fully recommend this company without hesitation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V S (Daughter of Client) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Able Care are kind, knowledgeable, and very caring. The staff are lovely and really look after my mum; they treat her with respect and dignity at all times. All members of the team including the admin staff are eager to help and have a great depth of knowledge to help make my mum's life easier and to
help her retain some level of independence.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kirsty M (Granddaughter of Client) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been and are amazing. I honestly can’t thank them enough for all the support towards my grandparents and also our family. My grandad recently got admitted to hospital, when he returned home he was unable to manage and his discharge failed and he went back to hospital. It
was very stressful as the hospital wanted to send him home again the following day to the same situation he had been re-admitted for. At the time the manager was on her weekend off but still she was always at the end of the phone to help provide support and liaised with ourselves and the hospital staff to enable the safe discharge home of my grandad. Would highly recommend the manager and her team. They really are brilliant and don’t get enough credit for what they do. My grandma and grandad are now back together with the continued support of the manager and her team. Thank you so much to all at Able Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anne D (Daughter of Client) published on 12 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the manager and her team enough. The care, compassion and professionalism shown every day to my mother has made an extremely difficult situation tolerable. So pleased we found Able Care, the carers smiling faces cheer mum up every visit.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Wife of Client) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

12 months ago next week, we began using the services of Able Care. At first, my husband's needs were for 2 carers once a day. Due to the increased severity of his health condition and his increasingly complex needs, this has now risen to 2 carers 3 times a day and of a longer duration. At no point,
have the carers been anything but helpful, personable and extremely professional while maintaining a light-hearted attitude to deliver a superb care provision. The year has, from time to time, been difficult for me as a loving, caring wife to hand over care to others. Throughout, my views and feelings along with the best options for my husband's best interests have been paramount. At the outset, we asked for continuous care at home, including palliative care when required. I am proud to say this is being done to a very highest standard. Thank you Able Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jayne (Daughter of Client) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A family member recommended Able Care to us when we needed support for our father. It was very easy to contact them and we were given a lot of information during the first phone call. A meeting was quickly set up and I'm sorry to say that my father was not very polite. His diagnosis of Alzheimer's disease
made it difficult for him to understand what was going on. However, the two ladies used gentle humour and patience to gain his confidence and after the first few visits, he came to really look forward to the carers going in to see him.
It has been very easy to communicate with Able Care and any minor issues have been quickly and positively resolved.
I would thoroughly recommend Able Care. All the staff were polite, trustworthy and extremely caring.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Geoffrey H (Brother of Client) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the only close family relative to my sister but I live 2.5 hours drive from her so when she needed assistance to continue living independently it was necessary to recruit help. After researching options we approached Able Care Huddersfield Ltd who immediately stepped up to the mark. From the start,
they have been assiduous with their endeavours and open to adjustments to the provision of care requested. When we started on this journey none of us realised what was around the corner. The Coronavirus has made caring for elderly and frail people much harder and complex. Since lockdown restrictions started Able Care have continued to provide reliable service with added kindness and importantly much-valued social contact. This has added another level of gratitude. My sister is very pleased with all the care provided and I value highly the assurance that it gives me knowing that she is content, well looked after and additionally that I have an independent point of contact.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Belinda B (Daughter-in-law of Client) published on 22 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We approached several providers to provide care for my mother-in-law. Able Care stood out head and shoulders above all providers. They were caring, considerate and above all treated my mother-in-law with respect and dignity. It has been a significant comfort to myself and my husband to know that our
loved one is in safe caring hands. I have no hesitation in recommending them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Able Care Huddersfield Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Able Care Huddersfield Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Able Care Huddersfield Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Able Care Huddersfield Ltd

What Type of Services does Able Care Huddersfield Ltd offer?

Able Care Huddersfield Ltd offers Home Care.

How many Carers does Able Care Huddersfield Ltd employ?

Able Care Huddersfield Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Able Care Huddersfield Ltd to verify any information. View our terms and conditions. Able Care Huddersfield Ltd has an Enhanced Service – more info.