Care & Carers

Parkway House, 14 Haddenham Industrial Est, Pegasus Way, Aylesbury HP17 8LJ
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9.7 41 Reviews
  • Care & Carers, Aylesbury
Care & Carers has been set up by care professionals with many years of experience in running successful family businesses. They have a genuine understanding of difficulties experienced by the cared for and their families and seek to provide ethical, user friendly care. They believe their carers and staff are their champions.

Care & Carers' aim is to provide a high quality, safe and efficient domiciliary care and home support service to adults. They have a good understanding of their clients’ needs, are aware of the challenges they and their families face in sourcing high quality care, and are committed to making a difference to their lives.

They have a good understanding of connected care technologies and aim to utilise technological advances to minimise risks associated with home care services and facilitate clients' and their family’s involvement in planning their care.

Care & Carers knows that the role that the Care Workers will play is crucial to their success. Therefore, they aim to build a community of well-paid, well-supported and highly skilled Care Workers.

Care Provided by Care & Carers

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care & Carers Ltd
  • Person in charge
  • Hossein Sharifi (Manager)

Funding & Fees Guide for Care & Carers

  • Prices
  • 1. Daily visit: Fees for basic care typically range from £27.50 to £33.50 per hour.
    2. Live-in care: Fees for live-in care typically range from £1600.00 per week.


  • 1. Daily visit: This level of service includes assistance with activities of daily living such as bathing, dressing, and personal hygiene, as well as light housekeeping, meal preparation, companionship and medication reminders. Fees for basic care typically range from £27.50 to £33.50 per hour.
    2. Live-in care: This level of service includes round-the-clock care from a carer who lives in the client's home. Fees for live-in care typically range from £1600.00 per week.
    3. Night care: This level of care provides overnight support to individuals who require assistance with activities of daily living or medical supervision. Overall, night sleep-in care can provide peace of mind and improve the quality of life for both the client and their family. The fee for this type of care typically depends on whether the carer needs to stay awake all night or can sleep in. Please give us a call if you need to find out more about the level of fees.


    It's important to note that these fees may vary based on the specific needs and location of the client. It's always a good idea to give us a call to discuss the details of the care and support required.


    We take pride in our service, are committed to understanding your needs and go a long way in getting things right the first time. Our prices are set to allow us to deliver a high-quality, safe service while also paying our dedicated caregivers a fair wage and providing them with other life-enhancing benefits such as 24/7 emotional and well-being support for them and their families.


    Please contact us to discuss fees and pricing.


Total of 41, showing 41-41
9.7

Care & Carers has a Review Score of 9.7 (9.685) out of 10, based on 15 reviews in the last 2 years. Over all time Care & Carers has 41 reviews.

Overall Experience

  • 36
  • 4
  • 1
  • 0
  • 0

Date Published

41
6
10
15
26
Overall Experience  Overall Experience 5.0 out of 5

The managers and the team of carers who looked after my mum for a 2-month period from December 2018 to January 2019 were exceptional in their duty of care and providing a personalised service for her needs.
They were
- flexible (variable service times on differing days, different task requirements
by day, different personnel needed for different tasks),
- adaptable (they cooked her some foods that she wanted!)
- supportive in spite of language barriers and
- kept me informed by text and email


They also suggested additional technological solutions that would aid the support for my mother.
I and my mother are indebted to them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Care & Carers is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for Care & Carers is calculated as follows: ( (68 Excellents x 5) + (14 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 89 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care & Carers is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (2)

Hossein

Hossein Sharifi

Job Title: Director/Registered Manager

Joined: 2017

"I've been working in health and social care for many years. In my opinion, social care is one of the most pressing concerns we face as humans. As we get older, we are especially vulnerable to loneliness and social isolation. Managing the challenges we face requires dependable caring people and advanced technology. Hence, my main focus has always been finding the right people to work with and applying innovative and creative methods."


Laura

Laura Sheppard

Job Title: Service Manager

Joined: 2021

"Hi! I am Laura! I have been with Care & Carers since January 2021 and it's a joy to watch a company grow that supports all staff to be the best they can be"