Your Care Team Reviews (3)
Your Care Team has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Your Care Team has 3 reviews.
Review from N L (Client) published on 23 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
The trust and comfort that I had in this team speaks volumes in itself for how well they do their job. It is clear they are dedicated to providing the highest level of service, and did so with a warm, kind demeanor which made all the difference. I felt genuinely cared for and supported both physically and emotionally, and for that I will be forever grateful.
I highly recommend Your Care Team to anyone looking for compassionate, reliable, and genuine care. There is no one better out there.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M P (Client) published on 6 June 2022
Submitted via Website •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne D (Sister of Client) published on 29 October 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Farzan Bi, Care Manager at Your Care Team
Thank you he is a pleasure to look after. Thank you
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Your Care Team is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Your Care Team is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Your Care Team is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
