We Simply Care Ltd

Unit 15, Court Farm, Stutton Road, Brantham, Manningtree CO11 1PW
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10 22 Reviews
  • We Simply Care Ltd, Manningtree
The group has gone from strength to strength providing home care to the elderly and vulnerable in South Suffolk and North East Essex.

The philosophy is to support people in the best way to meet their individual needs. The team of Care Specialists visit people in their own homes to provide a friendly face, have a chat and support that person as they need. This has been all the more important for each individual during the last year with so many unable to leave their homes or have visits from loved ones.

It has fostered good relationships with the local authority and Ipswich Hospital and have a reputation for a flexible approach to care that supports the individual as well as each member of the team.

The company continues to grow and flourish and is in the process of expanding to provide more care and support to more people, so are looking for new staff to join the team.

The group also cares about the development of their own staff, as well as those workers in other companies and sectors, and finished work on their purpose built training room and facilities in 2021.

The group can train anyone in First Aid, Moving and Handling, The Care Certificate, Safeguarding, Equality and Diversity, Infection Prevention and Control, Food Hygiene, Health and Safety, COSHH, Fire Safety and Risk Management. The recent purchase of a GERT suit also helps people to understand how it feels to suffer from various conditions such as movement limitations, eye and ear problems, limb stiffness and other conditions too.

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Care Provided by We Simply Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • We Simply Care Ltd
  • Person in charge
  • Lisa & Peter Benjamin (Manager)

Funding & Fees Guide for We Simply Care Ltd

  • Prices

  • Charge rates are subject to hours, single/double assists and Bank Holiday rates. Please Call for further information

We Simply Care Ltd Reviews (22)

Total of 22, showing 1-20
10

We Simply Care Ltd has a Review Score of 10 (9.969) out of 10, based on 11 reviews in the last 2 years. Over all time We Simply Care Ltd has 22 reviews.

Overall Experience

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Date Published

22
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Review from Michael W (Son of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Simply Care provided care for my elderly father and the service they gave was exceptional, the written reports available to view immediately online for each visit were invaluable in helping us to gauge how dad was feeling each day. If deemed necessary I would receive a call from the 'on-call team'
reporting anything of concern which provided great peace of mind. I will be forever grateful for the care and support they gave and I wouldn't hesitate to recommend their service.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you so much for your kind words and for taking the time to share your experience with We Simply Care Ltd. We're truly heartened to hear that our service provided you and your father with the care and peace of mind you needed. It's our priority to ensure that our clients and their families are supported and informed at every step. Your feedback is incredibly valuable to us and we look forward to continuing to serve our community with dedication and compassion. Thank you for recommending us!


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Review from Amanda P (Daughter of Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been receiving support from 'We Simply Care' for a couple of months now. They have been fantastic. He was very resistant to support to start with, but the carers have been brilliant and Dad really enjoys their company. I have been really impressed with the carers and the company itself. Nothing
is too much trouble, the carers really work hard and clearly love what they do, they treat Dad with such thoughtfulness, dignity and kindness. There is great communication between the office, the carers and the family and everyone in the company goes above and beyond on a regular basis! We are so pleased we found this company and are extremely grateful for all they do for Dad (and us as a family).

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for your lovely review. We're thrilled to hear that your dad enjoys the care he receives and that our team's dedication is appreciated. We're committed to providing thoughtful, dignified support, and we are grateful for your trust in We Simply Care Ltd.


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Review from M H (Client) assisted by family/friend published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, responsible, caring and cheerful.

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Review from J B (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with my carers. The care I receive is excellent and they feel part of the family. Having them has really changed my life.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you so much for your heartfelt feedback. We are delighted to hear that you are very happy with your carers and that the care you receive is excellent. It warms our hearts to know that they feel like part of your family and that their presence has made such a positive impact on your life.


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Review from Jenifer F (Wife of Client) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the effort to cover our needs and the speed with which you were able to put in place the care my husband and indeed, I needed. All the various staff who have visited us have been delightful and it is lovely having one particular member of staff as our usual carer. Many thanks
indeed for your sympathy and gentleness towards my husband.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for your heartwarming review. We're deeply gratified to know our team's efforts and the swift arrangement of care have positively impacted both you and your husband. It’s wonderful to hear about your special connection with our staff, particularly your usual carer. Your recognition of our team's gentleness and sympathy means the world to us. Please know we are always here to support you both.


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Review from Paul T (Son of Client) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Simply Care is an excellent company. Located in Brantham and the office is very close to my dad’s house! My dad has a good rapport with the Manager who comes in the morning to assist my dad, from picking up dirty laundry in the bedroom to making bed/cups of tea/breakfast to assisting my dad with
his medication. The carers in the evening a carer and her colleagues are kind to my dad, making sure he takes his evening medication, making sure the back door is locked and at his request making him a hot chocolate to drink! Nothing is ever any trouble for staff members when it comes to helping my dad. My dad appreciated the birthday card he got from the staff on his birthday

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for sharing such a positive review of our services at We Simply Care. We're thrilled to hear about the strong rapport your dad has built with our Manager and the evening carers. It's wonderful to know they are making a significant difference in his daily routine, from the morning assistance to the comforting evening rituals. Our team takes great pride in providing thoughtful and personalised care, and it's heartening to see this reflected in your dad's experience. We're also glad he enjoyed the birthday card – small gestures like that are part of what makes our work so rewarding. We appreciate your recognition and look forward to continuing to support your dad.


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Review from Steven G (Stepson of Client) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was offered the opportunity to use this care agency to initially seek a care route to reablement in the home for my stepdad who had recently exited the hospital. Whilst it was not possible ultimately to reenable my stepdad to enjoy a safe and secure life in his family home, the care, support and responsiveness
of the team at 'We Simply Care' was compassionate, dignified and professional during each of my contacts and interactions with them. My stepdad is equally emphatic about the high quality of care he received.


Thank you to all those at 'We Simply Care' for their help and valuable work.


Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for taking the time to share your experience with We Simply Care. We're truly touched to hear that you and your stepdad found our team compassionate, dignified, and professional. While it's unfortunate that we couldn't fully realise the goal of reablement for your stepdad at his family home, our priority has always been the well-being and satisfaction of our clients.
Your feedback is invaluable to us, and it reaffirms our commitment to providing the highest quality care. We deeply appreciate your trust, and please know that we are here for you and your stepdad whenever you need us. We wish all the best for you and your family.


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Review from J T (Wife of Client) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and our carer comes in for two hours a week for companionship for him. His mood is variable, sometimes talkative sometimes not but she is very patient with him and this takes the weight off me. It is also someone I could chat with and share any concerns or just a joke. It gives
me a couple of hours to be myself.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Many thanks for your kind words. We are so pleased that the carer's presence has been a great support for both your husband and yourself. Having someone patient and understanding who can adapt to your husband's variable mood must be a tremendous relief for you. It's essential to have such support during challenging times, and I hope it continues to make a positive difference in your lives.


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Review from Brian W (Client) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely satisfied, no complaints whatsoever.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you so much for taking the time to share your positive experience with us on homecare.co.uk. We are delighted to hear that you are completely satisfied with our services and that you have no complaints whatsoever. Your feedback means a lot to us, as we continuously strive to provide excellent care and support to our clients.
If you ever need any assistance or have any further feedback in the future, please do not hesitate to reach out to us. We are here to ensure your satisfaction and well-being.
Once again, thank you for your kind words and for choosing We Simply Care. We look forward to serving you in the future.


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Review from Chris D (Wife of Client) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Simply Care have been attending to my husband for nearly 2 years and throughout that time have been gentle, considerate, kind and cheerful. Everyone of the careers is patient and delights in doing their best not to cause my husband pain and love to see him smile.
They try to keep a regular timetable
but we understand that their work can be demanding and they sometimes have unavoidable delays.
I also appreciate their advice when they feel I should consult the Dr or ask the Community Nurse to call. Overall, they keep my husband, who is permanently in bed, clean and comfortable which I would find impossible as I do not have the strength to move him.
I therefore would have no hesitation in recommending We Simply Care to anyone needing these services.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for sharing your positive experience with We Simply Care. It's wonderful to hear that the team has been gentle, considerate, kind, and cheerful in their care for your husband over the past two years. It's also reassuring to know that we take your husband's comfort seriously.


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Review from C S (Husband of Client) published on 14 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffers from depression and anxiety with no motivation but the carers have been superb with her. She used to be a lovely cook but some time ago that stopped, microwave meals only. The carers have now managed to get her going again and talking more, also she now does the washing again, this has
been a great relief for me.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care Ltd

Thank you for sharing your positive experience with the carers who have been assisting your wife. It's heartening to hear that they have been superb in their care for her, particularly given her struggles with depression and anxiety.
It's wonderful to hear that the carers have been able to help your wife regain her motivation and engage in activities such as cooking and doing the laundry again. These small but significant accomplishments can be very impactful in improving someone's overall well-being.
It's also great to hear that your wife is talking more and engaging in conversation. Socialisation and engagement are important factors in mental health, and it's reassuring to know that the carers have been able to facilitate this.
It's clear that the carers have been a great help to both your wife and you as her caregiver, and their efforts are making a positive impact on your family. Thank you for sharing your experience and for recognising the excellent work of the carers.


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Review from K G (Granddaughter of Client) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We Simply Care really do live up to their name. Every single staff member I have met have been kind, caring and compassionate They really go above and beyond for my nan not only do they assist her with her day to day needs but they really look at her as an individual and really do adapt to her needs.
My nan mostly struggles with her mental well being and feels low at times but the care staff know her so well they arrive in a positive manner and play her favourite music while helping her get ready and sing and dance this helps more than they know. They are so positive and do their best to keep her positive. They don’t just rush off and leave after helping Nan they sit and chat with her which also impacts her well-being and has a positive impact, they give her time and are so patient. We Simply Care have been the light at the end of the tunnel after trying so many different companies. They treat my nan with so much love and respect. I cannot recommend them enough.

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Review from Helen O (Daughter of Client) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, kind, good all-round care. Dad really likes his friendly visitors.

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Review from Angie-Louise N (Daughter of Client) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found We Simply Care Ltd to provide an absolutely terrific service - always going the extra mile. They keep my Dads place spotless and have a very good relationship with him, always kind and they really do care. They took him out for an extra special birthday treat the other week and even bought
him a big happy birthday helium balloon, I was so touched.

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Review from T J (Client) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my liaisons with my carers. We have easy relationships which are very helpful in old age.

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Review from E P (Partner of Client) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We Simply Care could not have a better name, they simply care for all involved, user and family. I can't praise them highly enough. They visit and it's like a breath of fresh air. The improvements is so vast, I watch a miracle happen.

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Review from N C (Daughter of Client) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with the care she receives. The ladies are always on time and are friendly and chatty. She feels comfortable with them all. I have total peace of mind with this care company.

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Review from Shirley S (Client) assisted by family/friend published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very helpful, caring and thoughtful.

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Review from A A (Client) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of We Simply Care is first-class in all respects, i.e well mannered, helpful and caring. Doing small jobs for me like press trousers and feed the birds. I am on my own, my wife passed on in January 2021 and I want to remain independent.

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Review from A B (Client) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent professional and caring service.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for We Simply Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for We Simply Care Ltd is calculated as follows: ( (63 Excellents x 5) + (2 Goods x 4) ) ÷ 65 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for We Simply Care Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (2)

Lisa

Lisa Benjamin

Job Title: Company Owner & Registered Manager

Joined: 2018

Lisa is the proud owner and registered manager of We Simply Care. Lisa is passionate about providing excellent care to all of our customers and this means supporting our amazing team of Community Care Assistants!


Lisa believes in kindness and compassion. She has witnessed first-hand what quality care and support means to our customers, compassion and empathy along with promoting independence skyrockets well-being.


Peter

Peter Benjamin

Job Title: Company Owner/Community Care Assistant

Joined: 2018

Peter is a compassionate and dedicated domiciliary care worker with five years of experience providing essential support to those in need. He finds great fulfilment in his role, which presents various challenges that can be overcome with patience, empathy, and a positive attitude. The job gives you a deep sense of well-being when you are able to give back to clients and make a meaningful difference in their lives.


Peter's commitment is unwavering, and he always strives to provide the highest level of care.


Frequently Asked Questions about We Simply Care Ltd

What Type of Services does We Simply Care Ltd offer?

We Simply Care Ltd offers Home Care.

How many Carers does We Simply Care Ltd employ?

We Simply Care Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact We Simply Care Ltd to verify any information. View our terms and conditions. We Simply Care Ltd has an Enhanced Service – more info.