Here to Care - Saffron Walden

Unit 2, Stansted House, Shire Hill, Saffron Walden CB11 3AQ
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8.0 3 Reviews
  • Here to Care - Saffron Walden, Saffron Walden
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Care Provided by Here to Care - Saffron Walden

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Here to Care Home Care Services Ltd
  • Person in charge
  • Tanya Saxton (Manager)

Funding & Fees Guide for Here to Care - Saffron Walden

  • Prices

  • £28 - £32
Are you the Owner/Manager of Here to Care - Saffron Walden? View your Advertising Options

Here to Care - Saffron Walden Reviews (3)

8.0

Here to Care - Saffron Walden has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Here to Care - Saffron Walden has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
1
1
1
2

Review from Sam C (Son of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The managers and all at Here to Care have been an incredible support for our family. They took such great care of my mum, always going above and beyond to ensure she was comfortable and happy. It meant so much to us that they took the time to make her feel special, even helping her with things like
makeup, which she loved. What really stood out was how they included my dad, checking in on him regularly and making sure he didn't feel left out. The carers truly have hearts of gold. I'm especially grateful to the manager, who was always there to offer guidance, kindness, and a listening ear when I needed it most.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carol W (Daughter of Client) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

“Here to Care” is an appropriate name for a company that does just that!
My mother was cared for with great attention to her needs to the extent of even applying her makeup for her. They even ensured to check up and have a catch up with my father so that he felt included. The carers are truly amazing
people!
A special thank you to the manager for not only being understanding and supportive but also a shoulder to cry on at the other end of the phone.

Reply from Tanya Surname, Registered Manager at Here to Care - Saffron Walden

Thank You for your kind comments!! All the team miss Mum. Send Mum our love and all the best for the future.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Vivienne V (Daughter of Client) published on 31 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have looked after my mother for several months, providing lunches and also more recently, looking after her legs 3 times a week. They are a very friendly and professional team. My mother felt like they had become her friends and looked forward to their visits.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Here to Care - Saffron Walden is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Here to Care - Saffron Walden is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Here to Care - Saffron Walden is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Here to Care - Saffron Walden

What Type of Services does Here to Care - Saffron Walden offer?

Here to Care - Saffron Walden offers Home Care.

How many Carers does Here to Care - Saffron Walden employ?

Here to Care - Saffron Walden employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Here to Care - Saffron Walden to verify any information. View our terms and conditions. Here to Care - Saffron Walden has a Basic Service – more info.