Jubilee Angels Ltd

Victoria Methodist Church, Stafford Road, Sheffield S2 2SE
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9.2 4 Reviews
  • Jubilee Angels Ltd, Sheffield
Jubilee Angels Limited (Jubilee) is a CQC-regulated company that provides personal care and live-in support services in the community. They provide person-centred care in the comfort of clients’ own homes following a care plan specifically tailored to their needs. They offer adults of all ages the extra comfort and reassurance of 24-hour one-to-one support, enabling them to stay in the comfort of their own homes.

Jubilee supports individuals to regain and retain their independence so that they can remain living independently in their own homes for as long and as safely as possible. They strongly believe that clients’ rights are paramount, therefore they strive to provide personal care and support in ways which have positive outcomes for clients and clients' families whilst promoting choice and independence.

Jubilee provides care and support, including, but not limited to the following activities:
•        Personal care needs
•        Meal preparation
•        Medication support and assistance
•        High Dependency Care, two carers attending
•        Palliative Care
•        Personal Hygiene Care and grooming
•        Respite cover
•        Sensory Impairment
•        Shopping Service
•        Sit in Service
•        Companionship and support in attending social and leisure activities
•        Accompanying clients to medical and dental appointments
•        Housekeeping and assisting with daily domestic chores
•        Assisting with pet care where possible.

Jubilee ensures that clients are supported to exercise choice and control. They will always endeavour to provide each client with a package of care that contributes to his or her overall personal and healthcare needs and preferences. They will work closely with other services and professionals to help maximise each and every client’s independence and to ensure as fully as possible the client’s full participation in the community.

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Care Provided by Jubilee Angels Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Jubilee Angels Ltd
  • Person in charge
  • Patience Hlabangana (Director)

Funding & Fees Guide for Jubilee Angels Ltd

  • Prices

  • Starting from £22 per hour.

Jubilee Angels Ltd Reviews (4)

9.2

Jubilee Angels Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time Jubilee Angels Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from Mohammed A (Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent, carers are great at their jobs always polite follow all of the correct procedures. The care co-ordinators are also great with assisting me with changing my call times / cancelling my calls.

Reply from Fouzia Knorrer, Registered Manager at Jubilee Angels Ltd

Thank you for the kind words and positive feedback. It brings us joy to hear that you are happy with the care provided and that our carers are meeting your expectations with their professionalism and dedication. It's also wonderful to know that our care coordinators have been helpful and accommodating in adjusting your call times when needed.


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Review from A M (Daughter of Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Angels is a very caring and thoughtful company with attentive and very helpful staff. From personal experience I would thoroughly recommend them. The staff are extremely polite, well mannered and considerate and it is a relief for me knowing that my mother is in safe hands. If there is a
medical problem it is either relayed to me or a healthcare professional. There has been an occasion when she has been unwell and the carer stayed with her until the matter was resolved - very reassuring

Reply from Fouzia Knorrer, Registered Manager at Jubilee Angels Ltd

Thank you so much for your heartfelt review. We are truly grateful for your kind words and for sharing your experience with Jubilee Angels. It means a lot to us to know that our team's dedication and care have provided you with peace of mind regarding your mother's well-being. Ensuring the safety, comfort, and well-being of those we care for is our top priority, and we are pleased to hear that our carers have been attentive, compassionate, and responsive in times of need. Your recommendation is greatly appreciated, and we will continue to provide the highest standard of care


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Review from J D (Daughter of Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jubilee Angels carers have cared for my parents for about two and a half years. Their carers are punctual thorough and caring.
They have provided meals personal care and assisted in household duties.Their admin staff are approachable and have adapted the care they provide according to my parents requirements.I
would recommend them highly.

Reply from Fouzia Knorrer, Registered Manager at Jubilee Angels Ltd

Thank you for your thoughtful review and for trusting Jubilee Angels with the care of your parents over the past two and a half years. We are delighted to hear that our carers have been punctual, thorough, and compassionate in providing the support your parents need.


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Review from Michelle N (Client) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After experiencing poor service from three previous care companies, we turned to Jubilee Angels as our fourth and final choice-and they have exceeded our expectations. One of the biggest issues we faced with other companies was the lack of continuity in caregivers, which was particularly distressing
for my mother, who suffers from dementia. With Jubilee Angels, this has not been a problem. They have provided consistent, compassionate, and reliable caregivers who are punctual, friendly, and professional. This stability has made a significant difference in my mother's well-being, along with providing relief from the daily stress of worrying about her care. We are extremely grateful for their support and highly recommend Jubilee Angels to anyone in need of quality elderly care.

Reply from Fouzia Knorrer, Registered Manager at Jubilee Angels Ltd

Thank you for sharing your experience and for your kind words about Jubilee Angels. We understand how important continuity and compassionate care are, especially for individuals living with dementia, and we are truly honored to have been able to provide the stability and support your mother deserves


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Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Jubilee Angels Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Jubilee Angels Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jubilee Angels Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Fouzia

Fouzia Knorrer

Job Title: Registered Manager

Joined: 2021

Fouzia Knorrer is Registered Manager at Jubilee Angels.


Fouzia exemplifies the profound impact of combining the roles of a Registered Manager and a qualified Social Worker, bringing together strategic leadership and frontline care expertise in delivering an outstanding outcome for individuals and families.


Fouzia oversees the day-to-day operations of Jubilee Angels, ensuring the seamless delivery of high-quality care services. She is responsible for maintaining compliance with regulatory frameworks, managing resources effectively, and upholding the values of dignity, respect, and compassion for all clients.


With an in-depth knowledge of safeguarding practices, mental health issues, and family dynamics, she ensures that every care plan addresses not just the immediate needs of the clients but also their long-term well-being. Her social work training also enhances collaboration with families, healthcare professionals, and community services, creating a comprehensive support network for clients.


Frequently Asked Questions about Jubilee Angels Ltd

What Type of Services does Jubilee Angels Ltd offer?

Jubilee Angels Ltd offers Home Care.

How many Carers does Jubilee Angels Ltd employ?

Jubilee Angels Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jubilee Angels Ltd to verify any information. View our terms and conditions. Jubilee Angels Ltd has an Enhanced Service – more info.