Rather Home Ltd

169-171 Queens Crescent, London NW5 4DS
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8.0 2 Reviews
  • Rather Home Ltd, London

Care Provided by Rather Home Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Rather Home Ltd
  • Person in charge
  • Farhiya Dahir (Manager)
8.0

Rather Home Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Rather Home Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
1
1
1
1
Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincere appreciation for the exceptional care&support I have received from both the carers and team at Rather Home Care. The carers demonstrated a perfect balance of professionalism and warmth, ensuring that I always felt respected and valued.
I would like to extend my heartfelt
gratitude to three members of staff for their unwavering dedication and compassionate approach. Their support, encouragement and commitment to upholding my dignity and integrity have been truly commendable. They not only assisted me with great professionalism but also promoted my independence wherever possible, fostering a sense of autonomy and confidence.
I am deeply grateful for their kindness and exemplary service, which have made a significant difference in my care experience.
I would also like to extend my appreciation to the office team their efficiency, professionalism and dedication ensured seamless coordination of my care, providing consistent support and reassurance.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has had the same carer from 13/4/2021 to date. The carer is the kindest, most respectful lady to my mum. For a couple of days, we also had another carer helping when my mum need two carers after a fall.
I would recommend Rather Home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Rather Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rather Home Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rather Home Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Rather Home Ltd

What Type of Services does Rather Home Ltd offer?

Rather Home Ltd offers Home Care.