Gofal Ystwyth Care Ltd

The Old Convent, Llanbadarn Road, Aberystwyth SY23 1EY
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10 Reviews
  • Gofal Ystwyth Care Ltd, Aberystwyth
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Care Provided by Gofal Ystwyth Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Gofal Ystwyth Care Ltd
  • Person in charge
  • Nancy Cross (Director)
Are you the Owner/Manager of Gofal Ystwyth Care Ltd? View your Advertising Options

Gofal Ystwyth Care Ltd Reviews (10)

Over all time Gofal Ystwyth Care Ltd has 10 reviews.

Overall Experience

  • 9
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Review from Richard (Son of Client) published on 10 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gofal Ystwyth was recommended to us by a local healthcare professional and they have provided regular, friendly and professional weekly care to my father for the last eighteen months or so. Then when my father’s abilities declined quite rapidly, they were highly responsive to the urgency of our situation.
Gofal Ystwyth rapidly undertook a new assessment and were able to provide daily care to a very helpful schedule. This helped make Dad’s transition to a new flat more successful. Best of all, the care staff that Gofal Ystwyth provide have all been great - Dad gets to know them and ends up enjoying their company. Thanks for your professionalism and high standards of care, Gofal Ystwyth.

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Review from C G (Niece of Client) published on 10 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care provided for my uncle by Gofal Ystwyth. It's consistent, reliable and thoughtful to his needs. It's reassuring for the family that his daily needs are met. Thank you very much!

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Review from Gari P (Son of Client) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of this company. My mother who has advanced Alzheimers is being looked after in her home environment in the most gentle and sophisticated way. Communication is superb, thorough and effective with all members of the family. Their presentation is always immaculate. The service
they provide is modern and highly committed.

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Review from Richard W (Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always available during times of emergency and the provision of help has been extremely helpful in the relief of the emergency. I have only used the services of a few people - the owner, her husband, her daughter and one of her male employees. If the rest of her workforce is as good, then she has an
excellent agency.

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Review from Dave C (Son of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gofal Ystwyth Care - we know them as a professional and friendly company, supplying personal domestic care for those that need extra help and are pleased to have had them caring for Dad for over 18-months now.
Our experience is that they provide quality care and are proactive, rather than just reactive,
with carers and staff giving an effective, well-managed and pleasant service.
We can highly recommend the company and would like to thank them for the ongoing care and attention they help provide for Dad. We really appreciate all your help.

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Review from Kathy J (Daughter of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team at Gofal Ystwyth have given my mother outstanding care for the last 10-months since she became housebound. They are professional, approachable and caring. I also can not praise them too highly enough for the way they have coped with all the additional issues that in the current
epidemic has caused, such as arranging shopping for my mum as I can not visit her. I know my mum is in safe hands when being cared for by the manager and the carers at Gofal Ystwyth.

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Review from G J (Son of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were impressed with the level of care provided to our mother by the whole team involved at the Gofal Ystwyth Care agency. Each member was professional and provided high-level care, which was evident when we visited, and when we were communicating daily by video call. The team who visited
four times a day, were kind and caring, sometimes staying on longer when there were serious issues to resolve - such as after a fall and waiting for an ambulance. For our 90-year-old mother, these visits were not only beneficial from a medical perspective, but also from a socialisation point of view, with the carers becoming her window to the outside world, especially after the start of the Covid-19 lock-down. On behalf of the family, I would like to say "thank you" to the whole team at Gofal Ystwyth for the quality of care provided to our mother.

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Review from S J (Daughter of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found Gofal Ystwyth Care to be a professional and trustworthy home care provider, and I would recommend the company to anyone looking for home care.
The company's professionally run by the manager and the director, who has high expectations for her team. She is extremely empathetic to the needs
of the service user and is fantastic at relaying any concerns to healthcare professionals.
I found the carers to be respectful and thorough; they provided just the right level of care. The company were able to support Mum in a way that ensured she maintained an independent life at home well into her 90s.

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Review from Beverley E (Daughter of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We cannot fault the care we are given. They always brighten up my mum's day and she looks forward to seeing them. The communication with the company is superb. We have already recommended the company to friends and are glad our mum is so well looked after- it is peace of mind.

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Review from Phil S (Son of Client) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were pleased with the kind and professional approach of this care agency. The care was tailored to my mother's needs, respectful and documented in appropriate and well thought out care plans. The staff were always on time for home visits and well presented.

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Overview of Review Score

Performance

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Awards / Recognitions (1)

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Frequently Asked Questions about Gofal Ystwyth Care Ltd

What Type of Services does Gofal Ystwyth Care Ltd offer?

Gofal Ystwyth Care Ltd offers Home Care.

How many Carers does Gofal Ystwyth Care Ltd employ?

Gofal Ystwyth Care Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gofal Ystwyth Care Ltd to verify any information. View our terms and conditions. Gofal Ystwyth Care Ltd has a Basic Service – more info.