Prestige Nursing & Care (Angus)
Springfield Medical Centre, 30 Ponderlaw Street,
Arbroath
DD11 1ES
Our fees will depend on the level of care required. Plesae contact us to discuss your care needs.
Prestige Nursing & Care (Angus) has a Review Score of 8.7 (8.700) out of 10, based on 4 reviews in the last 2 years. Over all time Prestige Nursing & Care (Angus) has 4 reviews.
Review from John M (Husband of Client) published on 12 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Magz Cruz, Branch Manager at Prestige Nursing & Care (Angus)
Providing support for your wife was a pleasure and she will be sorely missed by all the team. Thank you for your lovely feedback and I will pass it over to the team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R D (Client) assisted by family/friend published on 14 February 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Magz Cruz, Branch Manager at Prestige Nursing & Care (Angus)
Thank you for taking the time to give us feedback - your opinion is important to us as this support shapes our care delivery to provide a more tailored individual service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A C (Husband of Client) published on 18 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Magz Cruz, Branch Manager at Prestige Nursing & Care (Angus)
Thank you for lovely review. Our care team really enjoy their time in your home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Norma L (Client) published on 9 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Magz Cruz, Branch Manager at Prestige Nursing & Care (Angus)
Thank you for taking the time to write us a review. Your views are important to us and help shape what we are delivering.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.7 (8.700) out of 10 for Prestige Nursing & Care (Angus) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.450 for Prestige Nursing & Care (Angus) is calculated as follows: ( (10 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 20 Ratings = 4.45
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prestige Nursing & Care (Angus) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Dec 2024
| How well do we support people's wellbeing? |
Very good
(5) |
| How good is our leadership? |
Good
(4) |
| How good is our staff team? |
Very good
(5) |
| How good is our setting? |
Not Assessed
(0) |
| How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportThere are currently no awards/recognitions posted yet for Prestige Nursing & Care (Angus)
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Job Title: Branch Manager
Joined: 2017
I started my career in the healthcare sector over 20 years ago when I had a young family as it offered me the flexibility I needed whilst raising my daughter.
My experience includes working in secure units with adults who have learning difficulties and challenging behaviour before I moved into crisis care, palliative care and then finally home care.
Crisis care was emergency, last minute services to prevent a hospital/respite admission due to a sudden decline in ill health, change in family situations or in response to adult support and protection. I often covered clients on their return from long-term hospital stays, so that someone was with them for the first 48 hours to prevent failed discharges.
I also worked for palliative care services and trained with Macmillan Cancer Support for a short time. I often met with clients when they had just had the devastating prognosis and stayed as part of their package of care through their journey.
I have been with Prestige Nursing & Care since January 2017 where I started in a different branch in Scotland before moving to the Angus branch. My qualifications include SVQ Level 3 in Care and D31/32 level 3 SVQ accessor. As a Registered Manager I will soon be starting my Managers Award qualification. I am passionate about social care and making a positive impact on peoples’ lives and whilst ensuring their families are supported. I am supported by a fantastic team in Angus and we are all dedicated and committed to making sure our clients receive the highest standards of care whilst being able to stay in their own homes with the care they need.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Nursing & Care (Angus) to verify any information. View our terms and conditions. Prestige Nursing & Care (Angus) has a Platinum Service – more info.
