Alina Homecare Devizes

Beacon Business Centre, Hopton Road, Devizes SN10 2EY
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Top 20 award
10 45 Reviews
  • Alina Homecare Devizes, Devizes
Alina Homecare Devizes is a provider of high-quality care in the client's home based in Devizes and covers a wide range of local areas including Bishops Cannings, Bromham, Coate, Devizes, Easterton, Etchilhampton, Great Cheverell, Lydeway, Marlborough, Market Lavington, Marston, Potterne, Poulshot, Roundway, Seend, Stert, Wedhampton, West Lavington and Worton.

Person-centred care is delivered by an experienced and motivated team who deliver care to help people live as independently as possible.

Staff are trained to treat all clients with dignity and respect at all times.

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Care Provided by Alina Homecare Devizes

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Dean Moxom (Branch Manager)

Funding & Fees Guide for Alina Homecare Devizes

  • Prices

  • We pride ourselves on providing excellent quality Home Care at competitive prices.
    The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
    Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
    We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
    We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
    Your home. Your care. Your choice.

Alina Homecare Devizes Reviews (45)

Total of 45, showing 41-45
10

Alina Homecare Devizes has a Review Score of 10 (9.957) out of 10, based on 16 reviews in the last 2 years. Over all time Alina Homecare Devizes has 45 reviews.

Overall Experience

  • 42
  • 3
  • 0
  • 0
  • 0

Date Published

45
4
7
16
29

Review from J M (Client) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say I am very happy with the care I receive. I have carers four times a day. I have always found them, without exception, to be compassionate, courteous and very patient.
The management are very helpful and courteous and available at all times, should I need any advice.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah B (Mother of Client) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased and satisfied with the care that is provided for our 46-year-old son. He has 3 different carers who work for Alina Homecare, he is taken from his home every morning at 0900 to the centre where he spends the day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Margaret O (Mother of Client) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we have had from Alina in the short time since they took over from our previous provider has been excellent. Our carers are well trained, trustworthy, friendly and always on time. The office staff are friendly and communicating with them is easy. What more can I say? We are very happy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joan F (Client) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a short spell in hospital, and then 3 weeks in bed upstairs recovering from shingles, I was very weak. The carers from Alina motivated and enabled me to return to normal living and my daily routine. They have assisted me with daily personal care for over 7 weeks. On their first visit, I felt able
to tackle the stairs after weeks in bed. They have allowed me to regain much of my independence. The carers are much more than just carers, they have become good friends. I look forward to their visit each day. Thank you for all the care and help you have given me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nichola M (Sister of Client) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a sister who is 20 years older than me with Dementia and I originally used the previous care provider who was taken over by Alina last year, retaining many of the staff.


I can only say that I have been more than impressed by the level of care from Alina. They are attentive, watchful and their

level of communication surpasses all expectations. They keep me well informed and I'm always able to contact someone with any concerns or queries I might have.


My sister really looks forward to their visits and both I and my family are greatly relieved and grateful for their ongoing attentiveness of service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Alina Homecare Devizes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Alina Homecare Devizes is calculated as follows: ( (90 Excellents x 5) + (4 Goods x 4) ) ÷ 94 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Devizes is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (1)

Dean

Dean

Job Title: Branch Manager

Joined: 2018

Our branch manager, Dean has worked in the care sector for many years & has gained invaluable experience along the way. Dean's team are highly focused on delivering the best quality personalised home care for our clients.


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