Angel Holistic Care

Unit 4, The Old School House, The Courtyard, Bell Street, Shaftesbury SP7 8BP
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9.9 43 Reviews
  • Angel Holistic Care, Shaftesbury
Angel Holistic Care is rated 'Outstanding in Care' by the Care Quality Commission (October 2021).

Angel Holistic Care are a small, professional team that provides bespoke 1:1 live-in care in and around North Dorset. Being a small provider, Angel Holistic Care keeps continuity between carer and client, building a strong bond and trust.

Angel Holistic Care ensures that they care for each individual as they would do for their own family members, working together to enable clients to live as independently as possible in the comfort of their own homes.

The live-in care services available include dementia care, companionship, home support and palliative care, all while providing individuals with the most social freedom possible.

Care Provided by Angel Holistic Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Angel Holistic Care Ltd
  • Person in charge
  • Angela Corbin (Registered Manager)

Funding & Fees Guide for Angel Holistic Care

  • Prices
  • From £207 per day


Total of 43, showing 1-20
9.9

Angel Holistic Care has a Review Score of 9.9 (9.930) out of 10, based on 10 reviews in the last 2 years. Over all time Angel Holistic Care has 43 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The manager and her team really were our angels! My Mum's cancer deteriorated much faster than we expected, and the manager was key to making sure we could get Mum home and out of hospital. She was super fast, flexible and always very kind always putting Mum absolutely forefront. She listened to her
needs and wanted to know who she was and what was important to her and us.
Once at home, she was quick to identify when Mum's needs changed and what was right for our family and flexed the team and care around it. I can't recommend the manager and her team enough, she supported Mum and me through what could have been a much more difficult time, but instead, it was peaceful and caring. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

From the time Angel Holistic Care came into our neighbour's life to when he passed away, we saw kindness, attentiveness, and care were second to none and so approachable. Dignity was given to the highest standard and a smile and happiness were brought into what was a sad situation. Our neighbour and
friend were able to live out his days in his own home surrounded by his memories and wonderful Art.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you so much for your heartfelt words. It was our privilege to support your wonderful neighbour and friend in the comfort of his own home, surrounded by the memories, treasures, and art that meant so much to him. We miss him dearly but are very lucky to have cared for him in the final years of his life. We are truly grateful for your recognition - a huge thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

The word 'holistic' is so very appropriate. From the very beginning, the approach of AHC has been 100% attentive and geared to the client's needs, wishes, expectations, and hopes. A true effort is made to match the carer to the 'client'. We have the experience of 2 carers (main and relief carer) and
both have been excellent: caring, professional, organised, reliable, with a will to please, and coping serenely and calmly with relatively difficult situations. The family can therefore also feel serene.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you very much for your kind and thoughtful feedback. We are delighted that both your Mother's main and relief carers have met all expectations with such professionalism and compassion, and knowing your family feels serene and confident in our care means the world to us. Thank you again, and we look forward to continuing to support your Mother with the same level of dedication.


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Overall Experience  Overall Experience 5.0 out of 5

The manager and her team were able to quickly draw up a contract and get us started when Dad suddenly needed full live-in care. She did this despite the fact we lived further than ideally from her base, and willingly put in the extra hours to come and reassure Mum as we set up the contract.
I particularly
commend the manager for helping us to find the right carer. It would be spectacular luck if the first one fitted perfectly. By the time Dad entered the palliative phase of his gradual exit from Earth, we had the perfect fit at home, without fuss, without friction and without Mum having to worry about the process. Dad was able to depart as well cared for as we could have hoped.
Even better, that carer has seamlessly moved to a new rate and has been able to stay on to help Mum transition.
Thank you to the manager and thank you Angel Care.

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Overall Experience  Overall Experience 4.0 out of 5

This was a totally unknown experience as we had never had to access care.
The initial settling-in period was quite strained, but as the communication links developed we found that the service provided started to develop and we are more than satisfied with the care provision.

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Overall Experience  Overall Experience 5.0 out of 5

I’ve never wanted to write a review before but felt that I really needed to share my experience we as a family had with Angel Holistic Care with other worried family members looking for a caring, reliable, empathetic team of carers. We went through quite a few companies before finding the angels (what
my family call them) and we are so glad we did. My grandad was our world and their team of carers cared for him just the way you would for your own family member which meant everything to us. Apart from the actual physical care and management of all aspects of end-of-life care their communication with our family was outstanding and this takes away the stress of not knowing what is going on on a daily basis, something other companies lacked. We will forever be grateful for all you did during those hard days and we highly recommend Angel Holistic Care.

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Overall Experience  Overall Experience 5.0 out of 5

Dad desperately wanted to be able to go home after a spell in a care home. We knew he would need a live-in carer if this was going to work. Angel Holistic Care were very knowledgeable and helpful in making this happen and my dad was so content to be back in familiar surroundings. Nothing was too much
trouble for Angel Care. They sorted everything that he needed; bed, equipment and advised on room layout. The communication was excellent and the carers provided were experienced and kind. They understood my anxiety and calmly supported the family. My dad was very grateful for all they did for him.

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Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to write this review as my experience with Angel Holistic Care has been positive throughout. They are caring for a very elderly relative of mine who has dementia. In my view, it is essential that he remains at home for as long as possible as his one remaining pleasure is looking at
the myriad of watercolour paintings that adorn its walls (each of which he painted and has special memories). The attentive and flexible support that Angel Holistic Care provides is making this possible. On a day-to-day basis, they are wonderful but when it comes to the inevitable crises that crop up, they are simply outstanding. They spot problems early, intervene quickly and adapt the care they provide to match the situation. I cannot speak too highly of Angel Holistic Care.

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Overall Experience  Overall Experience 5.0 out of 5

Angel Holistic Care is a remarkable company providing exceptional care and support for a very special elderly friend. What started as meal assistance and a friendly face once a week, grew to full palliative, end-of-life care in order to fulfil wishes of remaining at home whilst staying safe. I witness
a strong sense of trust in the care and how the caregivers go above and beyond. Always keeping a positive, smiling attitude, whilst consistently tailoring the care to meet the ever-growing, ever-changing needs of this amazing elderly gent who has clearly loved his care. What sets this company apart is their ability to adapt extremely quickly to changing needs and emergencies with an exceptional level of communication, whilst remaining calm, caring, reassuring genuine, emphatic and respectful. They are truly an asset to the healthcare industry and I have no doubt that they will continue to make a positive impact on the lives of their clients for years to come.

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Overall Experience  Overall Experience 5.0 out of 5

Angel Holistic Care have provided my father with an absolutely outstanding service throughout the time he has been in decline, becoming increasingly immobile though never losing his sharp mind or wicked sense of humour! The staff are always utterly respectful of his wishes and mindful of practicalities
and are very easy to deal with. I really cannot recommend them highly enough for helping Dad achieve what he wanted, which is to end his days being cared for in his own home. Thank you, from the bottom of my heart!

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Overall Experience  Overall Experience 5.0 out of 5

The carers are observant and diligent while also kindly engaging with the client. The client is centre stage and they do their utmost to enable the client to feel valued, and independent but also safe and supported. They use gentle persuasion when necessary and balance providing exactly what the client
wants with what the client needs. We like and trust all the caregivers with Angel Holistic Care and are so grateful that we found them! Our mother is happy and secure at home because of the help and has positive relationships with all the carers, whom she has come to know personally and is pleased to feel she has them as friends as well as assistants. The past two years have been anxious and finally, the care has enabled the level of anxiety to subside and we are all benefitting. When we visit mum we are able to be relaxed and so is she.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you very much for your lovely review, Ros. I will pass your comments on to our team who always strive to provide outstanding care and support and will really appreciate your kind words. It means so much to us all that your mother thinks of us as friends, as that's what we aim for! Thank you so much again. Angela.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with the service I receive from Angel Holistic especially as we are outside the catchment area. It would be good if they had more than one male carer as my mother prefers males. One carer, in particular, is excellent and I am really happy that Angel Holistic have been able to schedule him to be
the overall carer for my mother.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you, Timothy, for your kind feedback; it is very much appreciated and I am glad that you are happy with our services that we provide to your mother. Best wishes, Angela.


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Overall Experience  Overall Experience 5.0 out of 5

Angel Holistic Care provide help and support for my father who is in his late 80s and currently in remission from cancer, whilst he cares for my mother in her early 80s and suffering from Alzheimer's disease. My sister and I live in London, two-and-a-half hours away, and although we spend as much time
with them as possible, we both have busy lives, which makes permanent support difficult. The support that Angel Holistic Care give our parents enables two fiercely independent people to remain living at home, giving all of us the peace of mind that in a crisis they will be on hand to help. They are flexible, kind, understanding and above all human. Anyone with any experience of living with a parent with Alzheimer's will know how difficult a journey it is to navigate, and the care and support they bring is full of experience, knowledge and humour. We feel extremely blessed to have them and couldn't recommend them more. They are very aptly named!

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Peta; this review you have provided means so much to us all, thank you so very much. Your lovely words are so very much appreciated and we look forward to continue to support your parents in the future. Many thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided by caring and friendly staff who are also very prompt and reliable. Would (and have already done) recommend to others. Were excellent when I came out of hospital following a stroke.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you so much Helen for your kind review. It is very much appreciated and your words will be passed on to our team.


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Overall Experience  Overall Experience 4.0 out of 5

Angel Holistic Care has made all the difference to our lives. We look forward to their friendly and caring visits. We are most impressed with their willingness to do any job. We have recommended them to several friends. It is easier if we get the same carer who knows the form, and also if the times
or carers are changed we could always be notified by phone.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you very much for your kind feedback on the care services we provide. Your feedback is so valuable to us and will be passed on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

From the beginning of our time with Angel Holistic Care, we have always had excellent interactions with every member of the team. From our very first enquiries to the situation we are now in, we always get very quick replies to any questions and if needed, a solution found. At the moment, our needs
are relatively low, but it has always been about building relationships for when more help is needed and the understanding of this has been brilliant. We know that when more help is required, we will be able to get it from the outstanding and lovely members of the Angel Holistic Care Team, and just having that knowledge is enormously reassuring. Both of the carers who have helped us so far have been kind, caring, knowledgeable and lovely. As a family, we couldn't ask for more.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you so much Charlie, for such a lovely review you have provided. It really means so much to us all in the team to hear such positive words about the care we provide and how supported you and your family feel - that is all we could ask for! I will ensure to pass these kind words on to the rest of the team. Many thanks again. Angela.


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Overall Experience  Overall Experience 5.0 out of 5

I was so grateful to receive such prompt care provided by Angel Holistic Care, especially at a time when private care provision was so scarce. They came up trumps with a care package for Mum immediately, following a next-day assessment. As Mum’s care needs increased, Angel Holistic Care were amazingly
able to increase their care to meet these needs, which provided Mum, myself, as her main carer, and family much relief. I will never forget the wonderful compassion and care the whole carer team gave my Mum and the administrative back-up was always there, with their understanding and practical support, whenever I rang them, which could be quite often! The manager has been such a wise, unbiased, and empathic supporting guide for me, in helping me to choose what was best for Mum. I thank her and her team very much from the bottom of my heart for all their help and support, which, for both me and Mum, was exceptionally outstanding. I wholeheartedly recommend them.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you very much Jen for your lovely review. Your words mean so much to us all at Angel Holistic Care. Our carers were very fond of your Mum and built such great relationships with her. It was a pleasure to look after and support her during that time in her life. I hope you and your family are all well and all the best for the future. Angela.


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Overall Experience  Overall Experience 5.0 out of 5

Angel Holistic Care are exceptional. They provide care to my Father on a daily basis but it’s truly “holistic” as they are also there for my sister and I - helping us to navigate and deal with the many challenges and often difficult decisions that come with supporting an ageing parent living alone.
They are caring, positive, and fun and are always looking for a solution if there is a problem. We are very lucky to have them.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you so much for your kind words. Our team will be so pleased to hear the feedback of the support provided to your father. I am so proud of my team who work so hard every day to make a real difference and it is the most rewarding feeling having feedback like this for the level of care we give, so thank you very much again.


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Overall Experience  Overall Experience 5.0 out of 5

I can't ever thank Angel Holistic Care enough for everything they did for my father, my mother, and myself as we were suddenly faced with the very distressing situation of having to care for my 97-year-old father at home in the last week of his life. I never realised the frustrating and often distressing
hoops that have to be gone through to enable a loved one to die at home. The staff tirelessly guided, helped, and supported me navigate the system - at the same time as caring for my father - who had vascular dementia - and supporting my 90-year-old mother. Their knowledge, professionalism, love, and care knew no bounds and was, without doubt, a major contributor to my father being able to die peacefully at home, out of pain, and surrounded by his family. I cannot recommend them enough.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

On behalf of all of us at Angel Holistic Care who supported your Father in the final week of his life, I would like to say a huge thank you to you Natalie, for this incredible feedback given. It is reviews like this that make us extremely proud of the service we deliver. We really appreciate your lovely words and the time to provide this review, so a huge thank you again and we send you and your family all our love and best wishes for the future. Please keep in touch.


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Overall Experience  Overall Experience 5.0 out of 5

The whole team went above and beyond the call of duty. Right from the first meeting, they were professional, knowledgeable, kind, and sensitive. This attitude made what could have been an extremely stressful situation much more bearable. I could not recommend them highly enough. Thank you so much.

Reply from Angela Corbin, Registered Manager at Angel Holistic Care

Thank you so much for your valued feedback. I am so glad to hear that you had an excellent experience with the care we have provided for your father. I will be sure to share your words with the team. Many thanks again and wishing you all the best for the future.


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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Angel Holistic Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.930 for Angel Holistic Care is calculated as follows: ( (53 Excellents x 5) + (4 Goods x 4) ) ÷ 57 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Angel Holistic Care is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (1)

Angela

Angela Corbin

Job Title: Managing Director/Registered Manager

Joined: 2018

I’m Angela, and I am the Founder and Registered Manager of Angel Holistic Care. I have been a trained Registered Nurse for over 20 years and have a large wealth of knowledge within the health and social care sector. It is my passion to create an environment for my clients where they feel safe and supported within their home, and with a personal connection to the significance of live-in care, I understand the importance of fostering a supportive and nurturing atmosphere, where my clients have a sense of well-being and overall general happiness within their own home, during the times where they may need support.


Frequently Asked Questions about Angel Holistic Care

What Type of Services does Angel Holistic Care offer?

Angel Holistic Care offers Home Care.

How many Carers does Angel Holistic Care employ?

Angel Holistic Care employs 12 carers.