Time for You (TfY) Care

Canal Court, 40 Craiglockhart Avenue, Edinburgh EH14 1LT
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9.4 9 Reviews
  • Time for You (TfY) Care, Edinburgh
Time for You Care offers care at home services in Edinburgh.

Care Practitioners are trained to provide care for adults with learning and physical disabilities, complex care needs, older people, people with dementia.

Time for You Care utilises bespoke technology to improve efficiency and remove much of the historic backroom functions that interfered with the delivery of care and hindered care workers in the working role.

This technology frees up care staff to focus solely on delivering high-quality care services and allows the company to invest more in care staff environment, culture, development and salary.

Operating in Edinburgh, Fife and Falkirk.

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Care Provided by Time for You (TfY) Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • CareatHomeService Tech
  • Person in charge
  • Sharon Laird (Manager)

Funding & Fees Guide for Time for You (TfY) Care

  • Prices

  • £27.10 per hour excluding travel and expenses.

Time for You (TfY) Care Reviews (9)

9.4

Time for You (TfY) Care has a Review Score of 9.4 (9.400) out of 10, based on 9 reviews in the last 2 years. Over all time Time for You (TfY) Care has 9 reviews.

Overall Experience

  • 5
  • 3
  • 1
  • 0
  • 0

Date Published

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Review from E S (Daughter of Client) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers have been kind, caring and respectful as well as professional and I would very much recommend the service. I have had no concerns in the year that they have provided support for our family. The company are also highly responsive and there has always been someone on the end of the phone if I have
needed anything.

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Review from Fraser R (Son of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The two carers for my Mother are always punctual which is important as her medication is time critical.
I feel they go above and beyond for her. Polite and very respectful. My Mother is so comfortable with them she calls them her laddies.

Reply from Sharon Laird, Registered manager at Time for You (TfY) Care

Thank you for the positive feedback, we are extremely pleased to hear that both you and your Mum are happy with the service provided, we will pass on your positive praise to our amazing team.


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Review from Karen M (Daughter of Client) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carers attend to her medication twice a day where the service is extremely good, timely and efficient, given what we need, at this stage. Mum is not the easiest of clients but both the carers and managers of Time For You Care are extremely professional at interacting with her and keeping as positive
an outlook on the situation, as is possible. I am very grateful for their approach and what this team does here. My own and my brothers' thanks!

Reply from Sharon Laird, Registered manager at Time for You (TfY) Care

Good afternoon, thank you for your review, we are pleased to hear how happy you are with the service provided by our amazing staff team, we will pass on your feedback. Kind regards.


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Review from Thomas B (Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy to send you a personal review of my own experiences with homecare and it's been excellent. After recovering in hospital from a broken hip, I needed care at home with washing and dressing by professional carers. My loving wife has her own medical problems and struggles to cope with mine
as well. At the moment I can manage adequately with a wake-up carer in the morning before noon. My carers are an interesting and pleasant bunch, mainly from Nigeria and South India and we have also become friends. They do a great job and I look forward to seeing them. They work hard and make life worth living. I am very grateful to you and your staff for helping me to make my life easier.

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Review from K O (Client) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care, very pleasant carers.
Always eager to fulfil your requests.

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Review from Angela D (Daughter of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

After a few problems (mostly with times that were promised but not fulfilled). I am very happy with the carers that look after my father. Tey are friendly and respectful and always have time to have a chat which my father enjoys. However, I find that when telephoning the office and informing them about
my father's day out appointments or when I am staying over, they never seem to inform the carers and subsequently the carers call me or call at the house, which I feel it's a waste of their time.

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Review from B T (Client) assisted by family/friend published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have just started a new care package and my carers are very helpful and caring and reassure me when I am anxious.

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Review from Kirsty K (Daughter of Client) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and consistent care provided by this organisation. Very thorough when gathering and documenting all information relating to my mum from the family. Carers are just lovely, always on time and document everything accurately, they are always helpful, engaging and cheerful. When communicating
with the office, staff are helpful, friendly and efficient.

Reply from Samantha Brown, Operations Director at Time for You (TfY) Care

Thank you for your kind words in your review. Time for You Care Team.


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Review from K F (Daughter of Client) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Time For You have been providing at-home care for my 92-year-old father for over a year now. They currently provide three visits a day and assist him with meals, medication and hygiene care. The carers who look after him are wonderful. He struggled at first with what he felt was a nuisance as he is
fiercely independent but has adapted well. I live 500 miles away and knowing that my dad is in safe hands is a great comfort to me. The carers ensure he doesn’t run out of essentials by contacting me so I can order what he needs online; food, toiletries, new pyjamas etc. They promptly inform me of any medical concerns and will call GP if they are concerned or Dad informs them of any pain/feeling unwell. They have gone out of their way to pick up medication from the pharmacy outside of his allotted time slot. They assist me with the process for additional support and I have an excellent relationship with the team supervisor who answers my calls/concerns promptly, even on his day off. Great support.

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Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for Time for You (TfY) Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.600 for Time for You (TfY) Care is calculated as follows: ( (34 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 50 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Time for You (TfY) Care is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about Time for You (TfY) Care

What Type of Services does Time for You (TfY) Care offer?

Time for You (TfY) Care offers Home Care.

How many Carers does Time for You (TfY) Care employ?

Time for You (TfY) Care employs 108 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Time for You (TfY) Care to verify any information. View our terms and conditions. Time for You (TfY) Care has an Enhanced Service – more info.