ACE Care & Domestic Recruitment Agency Ltd

BEC 2, G.14, Barking & Dagenham Foyer, 50 Wakering Road, Barking IG11 8GN
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9.5 9 Reviews
  • ACE Care & Domestic Recruitment Agency Ltd, Barking
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Care Provided by ACE Care & Domestic Recruitment Agency Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • ACE Care & Domestic Recruitment Agency Ltd
  • Person in charge
  • Yemi Ayinla (Manager)

Funding & Fees Guide for ACE Care & Domestic Recruitment Agency Ltd

  • Prices

  • £17.00 per hour
Are you the Owner/Manager of ACE Care & Domestic Recruitment Agency Ltd? View your Advertising Options

ACE Care & Domestic Recruitment Agency Ltd Reviews (9)

9.5

ACE Care & Domestic Recruitment Agency Ltd has a Review Score of 9.5 (9.461) out of 10, based on 6 reviews in the last 2 years. Over all time ACE Care & Domestic Recruitment Agency Ltd has 9 reviews.

Overall Experience

  • 9
  • 0
  • 0
  • 0
  • 0

Date Published

9
0
5
6
3

Review from Annette K (Mother of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the service my daughter is getting. The carer is consistent and helpful.

Reply from Irum S, Care Coordinator/Admin at ACE Care & Domestic Recruitment Agency Ltd

Thank you for the review, we are happy to support/care for our client.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Olubukunola O (Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using ACE Care Agency for some years now and I am very happy with the service that they provided for me.
They’re always respectful to me and where I live. Always have an empathetic look at my well-being. Very reliable and always arrive when they’re supposed to. They’re always patient with
me as independent as possible and encourage me to do things for myself where I want to and it’s safe to do so. They’re very bubbly. They’re very observant and make sure that anything that is out of the ordinary is reported and acted upon. They’re very caring.

Reply from Irum S, Care Coordinator/Admin at ACE Care & Domestic Recruitment Agency Ltd

Thank you for the review, ACE Care will continue to provide the best care and support services to you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mahmud T (Father of Client) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management of ACE Care are highly professional. Always looking after my daughter with good care, respect and dignity. Always adjusting timings accordingly with client needs. I will recommend these caregivers.

Reply from Irum S, Care Coordinator/Admin at ACE Care & Domestic Recruitment Agency Ltd

Thank you for the review, we are happy to support/care for our client.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Felicia O (Mother of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Knowing and using the services of ACE Care, was the best thing that ever happened to me. The high quality of service and care they give to my son, put my mind at peace when I'm away from home. They are all highly professional, loving and caring; and always deal with my queries and questions with clarity
and professionalism.
The carer is always punctual and reliable. He is very patient, loving, caring, kind and understanding towards my son's needs. His friendly and caring nature makes my son feel comfortable around him. I will recommend ACE Care to anyone who needs their services.

Reply from Irum S, Care Coordinator/Admin at ACE Care & Domestic Recruitment Agency Ltd

Thank you for the review, we will continue to provide you with the best care services.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H A (Mother of Client) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are still enjoying great service from ACE Care. After over a year now. The carers are great and very patient with my son and he is happy. They are always on time and eager to respond in any emergency that arises even in my home.

Reply from ibukun Blessing Awosan, Senior Care Coordinator at ACE Care & Domestic Recruitment Agency Ltd

Thank you for choosing us, we will continue to serve you better and give you value for money. Thank you for making the care/support we provide, easy for the carers and my team as well, you always interact well with the team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A D (Mother of Client) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the carer for a week and in that time she was punctual, very friendly, clean, related well with others, helpful, looked after my daughter very well, and was attentive to details. I was very pleased with her conduct. I will definitely have her again.

Reply from ibukun Blessing Awosan, Care Coordinator at ACE Care & Domestic Recruitment Agency Ltd

Thank you for the review, we will continue to provide you with the best care services.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Claudio S (Client) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent communication and service provided. ACE was able to arrange care for me at very short notice and at times when the carer could not have attended, they swiftly supplied a suitable alternative.

Reply from ibukun Blessing Awosan, Care Coordinator at ACE Care & Domestic Recruitment Agency Ltd

Thank you for choosing us, we will continue to serve you better and give you value for money. Thank you for making the care/support we provide, easy for the carers and my team as well, you always interact well with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ruth O (Mother of Client) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is 22 years old and he attends regular respite care at one of Ace Care's Supported Living Accommodations. I can confidently say that I am very pleased with the services being provided for my son due to the below reasons:
- The manager is mostly on-site and is approachable.
-The staff are caring
and friendly.
-The staff promotes service user's independence.
-Staff provide dignified care.
-They strive to improve their services daily.
-Staff are good in providing stimulation and engaging service user in activities.
-The communication with family is fantastic.


My son had never left home prior to starting with Ace Care, I was very anxious when he first started with Ace Care, however, Ace Care was able to reassure me until my son gradually settled. Now that my son is settled, I am happy. I would therefore rate Ace Care as the best. Thank you.


Reply from Yemi Ayinla, Registered Manager at ACE Care & Domestic Recruitment Agency Ltd

Thank you for choosing us, we will continue to serve you better and give you value for money. Thank you for making the care/support we provide, easy for myself and my team as well, you always interact well with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ronke O (Mother of Client) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional in all their dealings with clients and their families. Reliable, punctual, and competent staff, always available when needed. Staff have very good listening and strong communication skills. Excellent time management skills.

Reply from Blessing (Ibukun) Awosan, Care Co-ordinator at ACE Care & Domestic Recruitment Agency Ltd

Thank you for choosing us, we will continue to serve you better and give you value for money.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for ACE Care & Domestic Recruitment Agency Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for ACE Care & Domestic Recruitment Agency Ltd is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ACE Care & Domestic Recruitment Agency Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about ACE Care & Domestic Recruitment Agency Ltd

What Type of Services does ACE Care & Domestic Recruitment Agency Ltd offer?

ACE Care & Domestic Recruitment Agency Ltd offers Home Care.

How many Carers does ACE Care & Domestic Recruitment Agency Ltd employ?

ACE Care & Domestic Recruitment Agency Ltd employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ACE Care & Domestic Recruitment Agency Ltd to verify any information. View our terms and conditions. ACE Care & Domestic Recruitment Agency Ltd has a Basic Service – more info.