K&S Care Solutions LTD

Parkfield Business Centre, Park Street, Stafford ST17 4AL
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7.8 10 Reviews
  • K&S Care Solutions LTD, Stafford

Care Provided by K&S Care Solutions LTD

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • K & S Care Solutions Ltd
  • Person in charge
  • Teresa James (Manager)
7.8

K&S Care Solutions LTD has a Review Score of 7.8 (7.800) out of 10, based on 1 reviews in the last 2 years. Over all time K&S Care Solutions LTD has 10 reviews.

Overall Experience

  • 9
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  • 1
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10
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9
Overall Experience  Overall Experience 5.0 out of 5

When I first started having carers it was so difficult for me at a young age being disabled and feeling lonely all the time I had such a bad experience in Stoke Hospital I was so angry with everyone but now I am not, the staff and care I get is amazing and they are like my family, they become part of
it no matter how hard you try. I have been with K&S for five years now and I am happy we had our problems but we always overcame them. I am so glad we have seen people come and go I lost count but they do their best every day, that's what matters to me so thank you everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, take a real personal interest in not just the client but the whole family and very professional standard of care provided. The monitoring of fluid intake was very useful and always looked at ways of improving care and assistance provided. Could not recommend more highly.

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Overall Experience  Overall Experience 3.0 out of 5

Reliable carers who do their best.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional staff. No complaints.
On time.
Polite.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the professionalism of this company.
I would like to thank all the staff and management at K&S Care Solutions for looking after my husband, who has Parkinson's, while I was recovering from knee surgery. The carers arrived on time, always cheerful and always kind and considerate.

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Overall Experience  Overall Experience 5.0 out of 5

Visited by three different carers over the last three weeks. They were always on time, kind considerate and very professional.

Reply from Kim Hobbs at K&S Care Solutions LTD

Thank you for your kind words.
Regards, Kim.


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Overall Experience  Overall Experience 5.0 out of 5

The communication between the staff and their managers is great, meaning that any changes are implemented straight away. The lady that visited was extremely friendly and professional. She clearly had a lot of knowledge which put us at ease.
The staff spoke highly of working for the owners and the
training they had provided.

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Overall Experience  Overall Experience 5.0 out of 5

K&S are very trustworthy, smiling always friendly and polite and make my friend's day when they arrive. Excellent staff.

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Overall Experience  Overall Experience 5.0 out of 5

Care staff from this company look after my aunt. I've observed them to be diligent, cheerful and always ready to go the extra mile. I've observed their caring attitude for my self when I called to visit my aunt and the care staff have been at her house. It's reassuring to know that when a loving relative
needs care they can be cared for by staff from K & S who I've observed to be caring and knowledgeable, nothing is too much trouble and the staff carry out their duties with a smile on their face.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care. The carer is on time, easy to talk to and they have person-centred care. I would definitely recommend K&S Care Solutions to care for other members of my family.

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Current Review Score: 7.8 (7.800)

Overview of Review Score

The Review Score of 7.8 (7.800) out of 10 for K&S Care Solutions LTD is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for K&S Care Solutions LTD is calculated as follows: ( (4 Excellents x 5) + (1 Goods x 4) ) ÷ 5 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for K&S Care Solutions LTD is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about K&S Care Solutions LTD

What Type of Services does K&S Care Solutions LTD offer?

K&S Care Solutions LTD offers Home Care.

How many Carers does K&S Care Solutions LTD employ?

K&S Care Solutions LTD employs 15 carers.