Ace 24 Healthcare Ltd

3 Lanswood Park, Broomfield Road, Elmstead Market, Colchester CO7 7FD
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3 Reviews
  • Ace 24 Healthcare Ltd, Colchester
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Care Provided by Ace 24 Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Ace 24 Consultancy Ltd
  • Person in charge
  • Nicole Tshuma (Manager)
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Ace 24 Healthcare Ltd Reviews (3)

Over all time Ace 24 Healthcare Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
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Date Published

3
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3

Review from Angie H (Mother of Client) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter lives in a Supported Living Provision and the care is provided by Ace 24. She has been there for six months now and all the staff are wonderful. They have got to know her, and her quirky ways, very quickly and she is very well looked after in every way. All staff and management have worked
together with me to manage any difficulties which have arisen, due to the fact my daughter is non-verbal and has severe learning difficulties. There is excellent communication between myself and Ace 24 and we both want to provide my daughter with the best outcomes possible. I know my daughter is very happy where she is, as am I too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judith W (Sister of Client) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the utmost confidence and respect for this consultancy. My brother is well looked after and totally being indulged to the point of being part of the family. This is something I am very happy about at this time in the world. The communication between the staff, my brother and other agencies is
first class, we are all listened to and then responded too with enthusiasm and consistency. Overall my opinion of all this is positive and am very grateful and happy there is someone who is willing to do this very difficult job. My thanks to all concerned.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P F (Client) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am highly impressed with the care I received from Ace 24 home care. The staff are polite, patient and focussed on my needs without being overbearing or taking over my life completely. They have given me my independence and taught me to learn new things I would have otherwise would not have the courage
to attempt on my own. My family monitored the carers until they were comfortable enough to leave me on my own with the carers. My family are impressed with the changes I have presented throughout the time with Ace 24. We would highly recommend Ace 24 home care for our family and friends.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ace 24 Healthcare Ltd

What Type of Services does Ace 24 Healthcare Ltd offer?

Ace 24 Healthcare Ltd offers Home Care.

How many Carers does Ace 24 Healthcare Ltd employ?

Ace 24 Healthcare Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ace 24 Healthcare Ltd to verify any information. View our terms and conditions. Ace 24 Healthcare Ltd has a Basic Service – more info.