Eximius Live In Support

The Old Estate Office, Aylesbury End, Beaconsfield HP9 1LU
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9.8 47 Reviews
  • Eximius Live In Support, Beaconsfield
Eximius Live-In Care Ltd specialises in Live-In Care, offering short term, long term or respite Live-In Care.

Eximius Live In Care is rated outstanding by CQC (January 2020).

Eximius Live-In Care enables individuals or couples with care, support or companionship needs to remain safely living in their own homes whilst supporting their health, well-being and lifestyle being surrounded by home comforts, memories or loved ones. Live-In Care is an excellent alternative to a care home, nursing home or hourly care.

Eximius provides long term, short term, respite live-in care and night live-in care.

Eximius focuses on clients with dementia, Parkinson's, MS and people recovering from strokes. Eximius also offers companionship, care for people recovering from a stay in hospital or respite care, allowing family members to have a break from their caring responsibilities.

With its large network of Live-In Carers, they are able to support clients across the country - from Manchester to Plymouth, and Ipswich to Aberystwyth!

Using the latest technology, all monitoring can be supported daily from their office in Beaconsfield with regular visits from their supervisors. Clients and families are called weekly and any issues dealt with quickly and efficiently.

Eximius Live-In Care services are truly bespoke. Carers are hand-picked to suit a client's social and medical needs - Eximius will also recruit specifically to ensure a perfect match.

Care Provided by Eximius Live In Support

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Eximius Live In Care Ltd
  • Person in charge
  • Maria Climie (Managing Director)

Funding & Fees Guide for Eximius Live In Support

  • Prices
  • From £1550 per week


  • Fees are based on each Individual, and can give more information around the fees upon a conversation around the individual's requirements.


Eximius Live In Support Reviews (47)

Total of 47, showing 1-20
9.8

Eximius Live In Support has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years. Over all time Eximius Live In Support has 47 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My father's carer has been with him for some time now. She is empathetic, professional, very caring and always attentive. She has definitely made my father's bed bound life much more bearable. We as a family are so pleased she is looking after my father and it means far less stress for us knowing he
is comfortable and well looked after. The relief carers who have come while my father's principal care is on leave have also been excellent and a credit to Eximius.

Reply from Maria Climie, Managing Director at Eximius Live In Support

Thank you so much for your kind words and for taking the time to share your experience. We are truly delighted to hear that your father's carer has made such a positive impact on his life and that you and your family feel reassured knowing he is in good hands. Providing compassionate, professional, and attentive care is at the heart of what we do, and it's wonderful to know that both his regular carer and our relief carers have met your expectations.


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Overall Experience  Overall Experience 4.0 out of 5

Our regular carer has continued to be excellent, She is patient, considerate and hard-working. Our experience of stand-ins when she needs to take a short break has been more mixed, with carers not entirely attuned to my wife's need for as much autonomy as humanly possible.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

We are thrilled to hear that your regular carer has been excellent, showing patience, consideration, and hard work. While our stand-in carers have had varied experiences, we appreciate your insights and are committed to ensuring they better understand and support your wife's need for autonomy. Your input helps us continuously improve, and we are dedicated to providing the highest level of care at all times. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent company, excellent care. The fantastic carer has allowed my grandmother to remain in her own home and closer to her family. Lovely, home-cooked food, an immaculate house and kind caring have made a huge difference to her daily life.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you for your wonderful feedback. We're so pleased to hear that our care has made such a positive impact on your grandmother's life. Keeping her close to family, providing home-cooked meals, and maintaining a clean, welcoming environment are all part of our commitment to exceptional care. We truly appreciate your kind words and are delighted to have made a difference in her daily life. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

For the last two years, excellent care has always been provided. The carer goes above and beyond to make sure my mother is comfortable and well looked after. I am confident that she is in safe hands and I have complete peace of mind of her welfare.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you for your heartfelt feedback. We're thrilled to hear that your mother has received excellent care over the past two years. Our carers are dedicated to going above and beyond to ensure comfort and well-being. Your confidence and peace of mind mean a lot to us, and we're grateful for the opportunity to care for your mother. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

We've been pleased with Eximius and the care provided to my Mother. From my first contact with Eximius they put my mind at ease and took away all the stress of finding a live-in carer. My mother is so much happier having a carer living with her at home to help with everyday needs and this was the only
option she wanted after her stroke. All the staff that I've had contact with at Eximius have been excellent. I would highly recommend them.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you so much for your kind words. We're delighted to hear that Eximius has been able to provide the support and care your mother needs. It's our goal to make the process as stress-free as possible and to ensure that our clients feel comfortable and well-cared for in their own homes. We greatly appreciate your recommendation and are thrilled that your mother is happier and well-supported by our team. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother and grandmother have used Eximius for 2 years now. The care has been absolutely fantastic and has allowed them both to feel safe and secure, but also continue to live at home and retain a level of independence. They have one main carer who is absolutely outstanding and when she takes a break
the replacement carers have all been very good too. The care has also been a great benefit for the rest of the family as we are happy with the knowledge that they are both being well cared for. It is a service which I would highly recommend to anyone in need of care and support.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you so much for sharing your positive experience with Eximius! We are thrilled to hear that your mother and grandmother have received fantastic care that allows them to feel safe, secure, and independent at home. It's wonderful to know that their main carer has been outstanding and that the replacement carers have also met your expectations. We're also glad that our service has provided peace of mind for your entire family. Your recommendation means a lot to us and we are grateful for your kind words. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

My auntie has had a carer live-in for the first time, at first she was very apprehensive as was all the family as we didn't know what to expect. We have been completely overwhelmed by the level of care and compassion that our carer has shown, She has gone above and beyond to make sure my auntie is cared
for, happy, content and most of all included. As a family, we cannot speak highly enough or thank the company enough for the outstanding service they provide and the amazing carers they have. Thank you so much.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you so much for sharing your experience. It is heart-warming to hear how apprehensions turned into such a positive and uplifting experience for your auntie and the whole family. We're thrilled to know that the carer has shown exceptional care and compassion, going above and beyond to ensure your auntie feels happy, content, and included. Your kind words are a testament to the dedication and excellence of our team. We're grateful for your trust and are honoured to have been able to provide the outstanding service you describe. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

The service provided has been extremely efficient. Any questions answered very quickly and satisfactorily.
Thank you for your prompt attention and resolutions to any queries.
You have been a great support.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

It is great to hear you are pleased with the care being provided. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

We have been with Eximius for over three months now. Right from our initial meeting with the managers our first impressions were excellent and expectations high.
Our experience now with Mum's carer in place and the ongoing support from the office staff has more than lived up to those expectations.
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original carer had to be replaced due to illness and the situation was handled professionally and efficiently by the managers. They continue to be responsive and empathetic to my mother's variable health needs.
Our carer is organised, kind and attentive. She also works hard at keeping the house clean and organised. For example she will have a shopping list ready for me and keeps me up-to-date with any situations.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

It is lovely to read your comments on how our team continually support your mother's care needs.
Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

This was our first experience with Eximius Live In Support. The carer they matched us with, and we agreed to, was excellent. She was kind, extremely hard-working, highly motivated, courteous and a joy to be around. She has very good knowledge of the care required. I was able to leave my husband for
one week's respite feeling relaxed and confident, knowing he was in a safe pair of hands. We will want her again in the future.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

It is great to read that our carer gave you peace of mind for you to enjoy your week away and that she/we will be welcomed again. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

After a few weeks in hospital and then respite care, I was keen to return home. The care I have received since from Eximus has been second to none.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

We are delighted that we were able to support you to return home and how pleased you are with the support you are receiving. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum had a stroke last year and was in hospital for many months. She was desperate to go back to living in her home but we were extremely worried how she would be able to cope. We approached Eximius and explained the support that she would need as she was very frail. They were thorough with matching
the right person for her. Her carer has been absolutely amazing and Mum has thrived. She has been a companion to her, along with doing a fantastic job of running the home, doing all duties that Mum is not able to. Mum needed a lot of emotional support as she was very anxious when she first came home. She was unable to do anything for herself and lacked confidence. Her carer has completely changed Mum's life. She is kind, thoughtful, and very respectful and has eased Mum's anxiety. She helps Mum with all aspects of her day. The team at Eximius have been superb. Any concerns we have had, have been dealt with quickly and efficiently. I really cannot recommend Eximius enough.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

It is lovely to read how positively the carer has helped your mother return home and is thriving! Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful support for my uncle going through a financial assessment. Special mention to one member of staff in particular for her support and hard work that helped secure finding.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

Thank you for your kind comments for the support you received to help with your uncle. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

The carer matched to my parents was excellent. They take them on outings and their health and wellbeing have improved so much! The carer has been invaluable and I'm very grateful to Eximus!

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

It is great to hear that you are pleased with the carer and how she helps your parents. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

Eximius Live In Support could not have been more caring or professional from beginning to end. My parents were reluctant to have live-in care but Eximius assured us and calmed them and it was absolutely the best decision. They have changed all our lives. Thank you.

Reply from kate hetzel, Owner at Eximius Live In Support

Thank you - We are glad it worked so well for your family.


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Overall Experience  Overall Experience 4.0 out of 5

Some of the carers are more unpleasant. Tasks can hardly be performed with dignity but I have found Eximius staff to be kind and thoughtful, including those for whom English is a second language.

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

We work hard to match our clients to suitable carers and we understand that some carers are more suited to specific client requirements. After speaking with you I am pleased to hear that you are very happy with your carer who has formed a lovely bond with you and your wife within your home. During personal care, we work our hardest to ensure that dignity is given and our clients feel comfortable with the task being completed. Thank you for taking the time to complete a review for us.


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Overall Experience  Overall Experience 5.0 out of 5

My carer shows patience, professionalism and intelligence. She thinks ahead at all times and her care for me is immaculate. I couldn't be happier at my situation. She is amazingly genuine and smiles all the time!

Reply from Dawn Jackson, Registered Manager at Eximius Live In Support

We are delighted that you are pleased with your carer and the care she provides to you. Thank you for taking the time to review us.


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Overall Experience  Overall Experience 5.0 out of 5

Great service. Good contact from management and friendly staff. They only have clients they have staff for and managed to provide me care when my last agency handed in notice. Only been with them 2 months, but hopefully it will continue on for many years.

Reply from Kate Hetzel, Owner at Eximius Live In Support

Thank you Martin - I hope we look after you for many years too! Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum had been in hospital for 7-months and needed live-in care, which felt very daunting. When I looked at the Eximius website, I sensed that we would be in good hands. My telephone inquiry only confirmed that sense - the team responded quickly and efficiently. We had a telephone meeting with the
manager, who was clearly very experienced, knowledgeable and cemented further the sense that Eximius was the answer to our prayers. The live-in companion is simply amazing - very experienced, warm, kind, caring with a great sense of humour. Nothing is too much trouble for her, and we couldn't be without her. The Eximius team follow up with us regularly and are always available to answer our questions and provide reassurance. I simply can't recommend Eximius highly enough - they are simply excellent, and deserve their CQC Outstanding rating in spades! Thank you, Eximius!

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Overall Experience  Overall Experience 5.0 out of 5

Eximius were recommended to me whilst my father was convalescing at my home after being taken ill at New Year. We quickly realised that he would need live-in care going forward and the manager and her team at Eximius managed to interview my father and to have a carer in place within four days, allowing
him to return to his own home as soon as he was ready. We cannot fault the care that he is now receiving and how content and well he seems to be since this intervention. My father's carer allows him the independence he has always enjoyed living in his own home, whilst my family and I are secure in the knowledge that he now receives his medication on time, gets regular meals at the correct time, in particular a hot evening meal, no longer has to worry about any housekeeping and, most important of all, has 24/7 company and someone to call out to if he needs assistance. Five stars - we could not wish for better from Eximius!

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Eximius Live In Support is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Eximius Live In Support is calculated as follows: ( (83 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 98 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eximius Live In Support is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (5)

Kate

Kate

Job Title: Founder

Joined: 2016

“For the past 13 years, I’ve seen the enormous positive impact live-in support has on people’s lives. Following a 16-year career in sales and marketing, I started a care franchise in 2002 and one of my first-ever clients needed a live-in carer. Since then, it has always been a passion of mine.


I operated the business for 13 years, employing over 100 carers, and had more than 350 clients at any one time. Our clients came from all walks of life and needed different specialised care. Whether recuperating from a spell in hospital or hindered by a long-term condition or disability, giving them the support they needed at home in familiar surroundings near friends and family couldn't be beaten. It's why I am so passionate about live-in support. It is important to keep your loved one in their home surroundings. I look forward to welcoming you.


We are a bespoke live-in care company. Unlike other companies, we meet all our clients and are committed to ensuring our companions live by the culture and service levels I have set. I want all our clients to be delighted by our service and ensure they are treated with dignity and respect.”


Maria

Maria Climie

Job Title: Managing Director

Joined: 2018

“I am passionate about making a difference in the lives of others. I began my career as a care worker over 20 years ago, having been bought up in a family where everyone was either a doctor or a nurse.


I began as a domiciliary worker and worked in various areas, such as mental health, stroke care, dementia care and end of life. I moved into care recruitment, enabling me to hone my skills in matching carers to clients. I eventually managed live-in care and continuing health, working with nurses and carers for clients with spinal injuries, head injuries, MS and other conditions.


Being given the opportunity to turn my aptitude for caring for others into a career has allowed me to make a positive impact on the lives of others. Gaining the necessary knowledge and experience to perform a more involved role in a managing capacity has motivated me to continue working and learning to the same high standard and allowed me to make an even greater difference in the lives of our service users.


I joined Eximius in 2018 as a Care Manager, as I was looking for a company which shared my vision and ethos for exceptional live-in care.”


Lisa

Lisa Witts

Job Title: Complex Care Supervisor

Joined: 2019

“I started working in the care sector 23 years ago. Throughout my career, I’ve mainly worked within domiciliary settings and hospital environments. My first introduction into care was as a care worker working in the community delivering support to adult/elderly service users, covering a wide variety of complex needs including, multiple sclerosis, motor neurone disease, brain injury, palliative care, and varied levels and types of dementia.


I also have experience working in a large local hospital as a healthcare assistant, which I did for 4 years. My focus there was mainly within the Emergency Division, supporting patients on admission with observations and monitoring. This role allowed me to work alongside many clinicians, including nurses, physiotherapists, occupational therapists and Doctors.


I do feel that people thrive and live better lives from good support from within the community. I have worked as a Field Supervisor throughout my years and have been privileged to assist people to resource help and support and to live their lives as they choose to."


Candice

Candice Barrett

Job Title: Field Care Supervisor

Joined: 2020

I have worked in the home care industry since 2011 and thoroughly enjoy making a difference in people's lives. Ensuring the clients and companions are happy.
I have gained several qualifications from level 2 in health and social care and am currently working on level 3.


Candice started off as a domiciliary carer and moved her way up the ranks to the senior carer, FCS, and Care Co-Ordinator. She has worked in a nursing home and in domiciliary care.


“I love working in the care industry as no two days are ever the same. It is rewarding to work for a company that believes in values and person-centred care and going that extra mile to make a client happy and their staff.”


Dawn

Dawn Dowdican

Job Title: Complex Care Supervisor

Joined: 2021

Dawn joined the Eximius Team in August 2021. She has been working in the care sector for 6 years. She has experience in caring for people with a wide range of complex needs including MS, Motor Neurone Disease, brain injury, spinal injury, challenging behaviour, Palliative care and Dementia.


Dawn started her care journey in Mental Health. She moved her way up to Team Leader, to Care Coordinator and now to Care Supervisor.


Frequently Asked Questions about Eximius Live In Support

What Type of Services does Eximius Live In Support offer?

Eximius Live In Support offers Home Care.

How many Carers does Eximius Live In Support employ?

Eximius Live In Support employs 90 carers.