Eximius Live In Support

The Old Estate Office, Aylesbury End, Beaconsfield HP9 1LU
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9.8 47 Reviews
  • Eximius Live In Support, Beaconsfield
Eximius Live-In Care Ltd specialises in Live-In Care, offering short term, long term or respite Live-In Care.

Eximius Live In Care is rated outstanding by CQC (January 2020).

Eximius Live-In Care enables individuals or couples with care, support or companionship needs to remain safely living in their own homes whilst supporting their health, well-being and lifestyle being surrounded by home comforts, memories or loved ones. Live-In Care is an excellent alternative to a care home, nursing home or hourly care.

Eximius provides long term, short term, respite live-in care and night live-in care.

Eximius focuses on clients with dementia, Parkinson's, MS and people recovering from strokes. Eximius also offers companionship, care for people recovering from a stay in hospital or respite care, allowing family members to have a break from their caring responsibilities.

With its large network of Live-In Carers, they are able to support clients across the country - from Manchester to Plymouth, and Ipswich to Aberystwyth!

Using the latest technology, all monitoring can be supported daily from their office in Beaconsfield with regular visits from their supervisors. Clients and families are called weekly and any issues dealt with quickly and efficiently.

Eximius Live-In Care services are truly bespoke. Carers are hand-picked to suit a client's social and medical needs - Eximius will also recruit specifically to ensure a perfect match.

Care Provided by Eximius Live In Support

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Eximius Live In Care Ltd
  • Person in charge
  • Maria Climie (Managing Director)

Funding & Fees Guide for Eximius Live In Support

  • Prices
  • From £1550 per week


  • Fees are based on each Individual, and can give more information around the fees upon a conversation around the individual's requirements.


Eximius Live In Support Reviews (47)

Total of 47, showing 21-40
9.8

Eximius Live In Support has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years. Over all time Eximius Live In Support has 47 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I was at my wits end. I was scared and definitely not prepared for the advancement of my mother’s illness. In trepidation I picked up the phone and made the call to Eximius, I don’t remember what I said. The person on the other end of the phone talked calmly and seem to have a warm understanding I made
an appointment with a care manager. As I put the phone down I felt relieved to know someone was coming to support me with the last few weeks of my mum’s life. The assessment was professionally set out in a care plan. The life in carer started the next day. A very smartly dressed young woman arrived. We sat and chatted and the carer explained what was going to happen as my mum’s condition deteriorated.
The carer gave the medication and fed mum and ensured all her personal care was given until the end of her life. Thank you for looking after mum nothing was too much trouble. It was a tremendous responsibility and a lot of hard work but the carer gave her best.

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Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the Eximius Team, the recruitment manager I spoke to was very helpful. She answered all my questions regarding the care that would be put in place for my Grandmother. The team acted quickly and ensured that they were always available to contact me should I have any
worries, worries were certainly not on my mind knowing that the Eximius team were there to care and help at all costs. I would recommend this care provider to all my friends and family should they need similar care treatment. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend and rate Eximius. This is a care company that always goes above and beyond to ensure they meet and exceed the needs of their clients, carers and staff, and wellbeing is always a priority. They have taken COVID extremely seriously, and do everything they can to ensure clients feel
safe in their own homes. The recruitment manager has a vigorous recruitment process, which allows them to match carers to clients' requirements perfectly, allowing a smooth handover.

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Overall Experience  Overall Experience 5.0 out of 5

First made contact with the Office Manager who was very helpful with my initial inquiry and very polite and courteous with my problem. She then arranged a phone call with the MD who again was very polite and knowledgeable with what was required of my needs and helped me go through the setting up the
care for my father.

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Overall Experience  Overall Experience 5.0 out of 5

Eximius Live-in Care Ltd have been an excellent service provider. The staff they have supplied for the care of my mother have been of a consistently excellent standard. If any issues arise, Eximius have always responded with care and speed. I feel very supported and my mother has always been well looked
after. Whenever I speak to them I always feel that they are extremely professional.

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Overall Experience  Overall Experience 5.0 out of 5

I thought the managing director, manager and team were great. They lived up to the sales pitch and the care my mother received was excellent. No hesitation in recommending Eximius Live-in Care. Never did find out what Eximius means, maybe next time.

Reply from kate hetzel, Owner at Eximius Live In Support

Eximius means "Exceptional" !! Sounds like you would agree! Thank you


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Overall Experience  Overall Experience 5.0 out of 5

Eximius were excellent when my mum came out of hospital. They listened to me and understood all mine and Mum's reservations. The carer was fantastic and now Mum relies on her, she couldn't do without care now. It’s made me so much more reassured about Mum's care, it’s great.

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Overall Experience  Overall Experience 5.0 out of 5

The managing director and her team couldn’t do more to help my mother with the care that she needed. They were a great support to the whole family as well. Thank you for all your support and understanding. I would highly recommend Eximius Live-in Care.

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Overall Experience  Overall Experience 5.0 out of 5

The care that Eximius Live-in Care has provided for my elderly mother has been exemplary and I couldn’t recommend them enough. From the first (anxious!) phone calls I made where our options were sensitively discussed to my mother meeting the Eximius team and her carers, it feels like she has family
with her every day and for that we will be forever grateful. You’ve given her a new lease of life and, particularly in current times, that’s something to cherish. I can’t thank the team enough!

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Overall Experience  Overall Experience 5.0 out of 5

My then 95-year-old Mother reached a stage in June this year when she needed care but wanted to stay in her own home. I had already been recommended Eximius and my Mother had met the managing director. Within a week of contacting her again in June, they had found a suitable carer/companion and the field
care supervisor attended my Mother's home to introduce them. Our experience so far has been very positive. My Mother is very happy with her companion and has said on a number of occasions that she is very lucky to have her. She not only has the help and support she needs [including with medical issues] but also they go on outings and short walks, they play games and she helps her to access technology to have video contact with the family. We only have experience of one companion so far as the family have covered the companion's breaks. All the office managers are friendly and helpful and know who I am and who my mother is. We are very happy to have found this agency.

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Overall Experience  Overall Experience 5.0 out of 5

We used Eximius when we needed short term care for my mother-in-law. She had taken a fall and ended up in hospital and was desperate to get home. They turned it round in 24 hours and were wonderful with her. After 3 weeks she could cope on her own but she was very sorry to see her carer go! I would
not hesitate to use them again.

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Overall Experience  Overall Experience 5.0 out of 5

A positive process from my first meeting and emails with the business owner. My mother's carer, who started 4 months ago, is professional, warm, kind and flexible. She is helping Mum to remain active with daily walks and to retain her independence. My mother's anxiety levels have dropped because she
is in safe hands.

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Overall Experience  Overall Experience 4.0 out of 5

Eximius has been great at efficient support for the client. It has taken some time to match a companion that really suits the position here. Management has handled everything well. The owner has been superb.

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Overall Experience  Overall Experience 5.0 out of 5

I have complex care that requires three live-in carers which is a challenge. All the staff at Eximius are passionate about providing the right staff to make my team. My team are very caring and go the extra mile to make my life more enjoyable. Delicious hampers, flowers and birthday gifts are just a
few delights that Eximius bring that make you feel special. Whatever your care needs, Eximius will take the time to sit and listen to provide the best possible care.

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Overall Experience  Overall Experience 5.0 out of 5

The general level of care was excellent; most needs were anticipated. We had two full-time carers are one fill in. The two full time we were really sad to say goodbye to.

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Overall Experience  Overall Experience 5.0 out of 5

This agency is very well lead by the managing director who has a very good team at their head office in Beaconsfield. They are exceptionally caring and friendly towards their clients and make them feel important and as comfortable as possible depending on their disability. They have a good team at their
head office and very good live-in carers with their clients.

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Overall Experience  Overall Experience 5.0 out of 5

Eximius are an outstanding provider of live-in care.
While their care and support are excellent, it's the little things that they get so right. They sent flowers when my mother started with them, send her a personal birthday present every year and she always looks forward to their Christmas hamper!
They've just introduced a recipe book and water jug to help her nutritional needs too. We are so pleased we picked Eximius when there is so much choice available. We can’t recommend them highly enough or thank them enough for all they’ve done.

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Overall Experience  Overall Experience 5.0 out of 5

My parents did not want live-in care and were very resistant to the idea. The owner came and met with them. She understood and addressed all their concerns and they agreed to a 2-week trial. From our first interaction with the manager, through to the lady in the office, the process was smooth, swift
and professional. The carer they placed with my parents was perfect, and they now cannot live without her! A huge relief to us as a family and a welcome helping hand to my parents. Thank you, Eximius!

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Overall Experience  Overall Experience 5.0 out of 5

Eximius have provided care for both my parents since October this year, my mother at 85 has early dementia, and my father at 88 now finds certain tasks hard following several falls. At the outset of my first contact, the support staff have all been dynamic and have put themselves out to find the right
carer to fit in with both parents. The carer provided has bonded with both and is very respectful of allowing them time on their own but being there when necessary. She has provided ideas for their care to make life easier for them and deals well with both their medical and hygiene needs.

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Overall Experience  Overall Experience 4.0 out of 5

Eximius have organised live-in care for my elderly mother, who has stroke disabilities. They have been very good at organising the care and systems, and importantly when issues have occurred, they have reacted quickly to sort them out. I am very pleased with their service.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Eximius Live In Support is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Eximius Live In Support is calculated as follows: ( (83 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 98 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eximius Live In Support is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2020

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (5)

Kate

Kate

Job Title: Founder

Joined: 2016

“For the past 13 years, I’ve seen the enormous positive impact live-in support has on people’s lives. Following a 16-year career in sales and marketing, I started a care franchise in 2002 and one of my first-ever clients needed a live-in carer. Since then, it has always been a passion of mine.


I operated the business for 13 years, employing over 100 carers, and had more than 350 clients at any one time. Our clients came from all walks of life and needed different specialised care. Whether recuperating from a spell in hospital or hindered by a long-term condition or disability, giving them the support they needed at home in familiar surroundings near friends and family couldn't be beaten. It's why I am so passionate about live-in support. It is important to keep your loved one in their home surroundings. I look forward to welcoming you.


We are a bespoke live-in care company. Unlike other companies, we meet all our clients and are committed to ensuring our companions live by the culture and service levels I have set. I want all our clients to be delighted by our service and ensure they are treated with dignity and respect.”


Maria

Maria Climie

Job Title: Managing Director

Joined: 2018

“I am passionate about making a difference in the lives of others. I began my career as a care worker over 20 years ago, having been bought up in a family where everyone was either a doctor or a nurse.


I began as a domiciliary worker and worked in various areas, such as mental health, stroke care, dementia care and end of life. I moved into care recruitment, enabling me to hone my skills in matching carers to clients. I eventually managed live-in care and continuing health, working with nurses and carers for clients with spinal injuries, head injuries, MS and other conditions.


Being given the opportunity to turn my aptitude for caring for others into a career has allowed me to make a positive impact on the lives of others. Gaining the necessary knowledge and experience to perform a more involved role in a managing capacity has motivated me to continue working and learning to the same high standard and allowed me to make an even greater difference in the lives of our service users.


I joined Eximius in 2018 as a Care Manager, as I was looking for a company which shared my vision and ethos for exceptional live-in care.”


Lisa

Lisa Witts

Job Title: Complex Care Supervisor

Joined: 2019

“I started working in the care sector 23 years ago. Throughout my career, I’ve mainly worked within domiciliary settings and hospital environments. My first introduction into care was as a care worker working in the community delivering support to adult/elderly service users, covering a wide variety of complex needs including, multiple sclerosis, motor neurone disease, brain injury, palliative care, and varied levels and types of dementia.


I also have experience working in a large local hospital as a healthcare assistant, which I did for 4 years. My focus there was mainly within the Emergency Division, supporting patients on admission with observations and monitoring. This role allowed me to work alongside many clinicians, including nurses, physiotherapists, occupational therapists and Doctors.


I do feel that people thrive and live better lives from good support from within the community. I have worked as a Field Supervisor throughout my years and have been privileged to assist people to resource help and support and to live their lives as they choose to."


Candice

Candice Barrett

Job Title: Field Care Supervisor

Joined: 2020

I have worked in the home care industry since 2011 and thoroughly enjoy making a difference in people's lives. Ensuring the clients and companions are happy.
I have gained several qualifications from level 2 in health and social care and am currently working on level 3.


Candice started off as a domiciliary carer and moved her way up the ranks to the senior carer, FCS, and Care Co-Ordinator. She has worked in a nursing home and in domiciliary care.


“I love working in the care industry as no two days are ever the same. It is rewarding to work for a company that believes in values and person-centred care and going that extra mile to make a client happy and their staff.”


Dawn

Dawn Dowdican

Job Title: Complex Care Supervisor

Joined: 2021

Dawn joined the Eximius Team in August 2021. She has been working in the care sector for 6 years. She has experience in caring for people with a wide range of complex needs including MS, Motor Neurone Disease, brain injury, spinal injury, challenging behaviour, Palliative care and Dementia.


Dawn started her care journey in Mental Health. She moved her way up to Team Leader, to Care Coordinator and now to Care Supervisor.