Fuchsia Homecare Cambridge

The Barn, 13-17, Margett Street, Cambridge CB24 8QY
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9.6 23 Reviews
  • Fuchsia Homecare Cambridge, Cambridge
Fuchsia Homecare Cambridge's vision is to make a positive difference to the communities.

Fuchsia Homecare provide:

- Assistance with morning/night routines
- Medication and Bathroom visits
- Escort to Hospital/Appointments visits
- Companionship and Assistance to social Calls
- Housekeeping Services: cleaning, laundry, shopping, meal Preparations and
Household Chores

The agency does this by improving homes, improving communities and improving lives.

The approach is based on the development of outstanding partnerships with employees, clients, customers, the families and the wider community.

Fuchsia Homecare values all customers and communities, putting the needs of the customers at the heart of everything.

Fuchsia Homecare value teamwork, supporting each other, sharing ideas and never excluding others. The agency values personal responsibility, setting and achieving consistently high standards in all work and conduct and never adopting a negative attitude.

The agency value innovation, being inventive in the approach and never allowing conventional thinking or bureaucracy to get in the way.

This will be undertaken by a high degree of confidentiality, ensuring the safety of all Customers and staff, correct information being sought and passed on and all necessary and appropriate action being taken and examine the operations constantly to ensure that success is being achieved with the stated aims and purposes.

Care Provided by Fuchsia Homecare Cambridge

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Nicusor Oleleu (Director)

Funding & Fees Guide for Fuchsia Homecare Cambridge

  • Prices
  • Price per hour from £20 to £30 depending of location.


  • Please contact us for information in regards to fees.
    Price per hour.


Fuchsia Homecare Cambridge Reviews (23)

Total of 23, showing 21-23
9.6

Fuchsia Homecare Cambridge has a Review Score of 9.6 (9.638) out of 10, based on 10 reviews in the last 2 years. Over all time Fuchsia Homecare Cambridge has 23 reviews.

Overall Experience

  • 11
  • 12
  • 0
  • 0
  • 0

Date Published

23
0
5
10
13
Overall Experience  Overall Experience 4.0 out of 5

The carers I have come into contact with have all been friendly, efficient, helpful and obliging. If I need to call their office, the staff there are also obliging.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My carers are polite and very helpful. They are always ready to do things to help me. My main carer is a lovely young woman.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Without exception, the staff are kind, caring and considerate. I am always treated with dignity.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.638)

Overview of Review Score

The Review Score of 9.6 (9.638) out of 10 for Fuchsia Homecare Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.638 for Fuchsia Homecare Cambridge is calculated as follows: ( (39 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Cambridge is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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