HomeDot Care

Studios Holloway, Unit 11, 8 Hornsey Street, London N7 8EG
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9.4 25 Reviews
  • HomeDot Care, London
HomeDot Care is a high-quality provider of home care for those living at home in North London.

A team of professional carers deliver person-centred care to those who have care needs at home.

Individuals are supported to live as independently as possible and are treated with dignity and respect.

They provide the person-centred care you would choose for a loved one!

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Care Provided by HomeDot Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • HomeDot Care Ltd
  • Person in charge
  • Owusua Ogunbayo (Registered Manager)

HomeDot Care Reviews (25)

Total of 25, showing 21-25
9.4

HomeDot Care has a Review Score of 9.4 (9.375) out of 10, based on 20 reviews in the last 2 years. Over all time HomeDot Care has 25 reviews.

Overall Experience

  • 18
  • 5
  • 0
  • 1
  • 1

Date Published

25
2
15
20
5

Review from R D (Daughter of Client) published on 25 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers given to my Mum by HomeDot Care have been kind, patient, thoughtful, and professional. She is a difficult person due to her frustration with her situation and her dementia, but the carers remain calm and encourage her to eat and wash and then spend time with her until she feels safe and comfortable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah R (Wife of Client) published on 24 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, carers as well as managers, have been phenomenal! Their skills at caring are of the highest responsiveness and professionalism standards. More than I could ever have expected. They always acknowledge and respect my husband's wishes at all times as well as mine. We both look forward a
lot to their coming and feel thoroughly attended to when they leave.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Client) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received excellent service from the two carers who looked after me for a week at my home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S T (Nephew of Client) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

HomeDot Care has provided exceptional care for my aunty over the past 5 months. The management service make communication easy while the carers have been a truly friendly and safe face for my aunty. They develop good relationships and builds trust with my aunty resulting in a service which is second
to none.
The carers take their time and provide a person-centred approach to care. We are truly, grateful to have found such a gem in the care industry.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rez B (Son of Client) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted HomeDor Care Ltd at the start of April 2019. I checked them out on the CQC website, but as they had only registered in February 2019 there was no proper review. When I spoke to the manager of the agency I found her to be very professional. She came for an assessment the following day and
assured me that they could meet my mum's needs. I have found the agency to be very professional regarding carers taking care of my mum's personal care in a very safe manner. Timekeeping is very good also. Recently when there was a problem with my mum the manager was very helpful in sorting out rescheduling appointments.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for HomeDot Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for HomeDot Care is calculated as follows: ( (81 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 120 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for HomeDot Care is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HomeDot Care to verify any information. View our terms and conditions. HomeDot Care has a Platinum Service – more info.