KJD Care

97 Whitehorse Lane, London SE25 6RA
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9.8 9 Reviews
  • KJD Care, London
KJD Care Ltd is owned by a private provider and was rated Good at its last inspection (June 2023). The team specialise in domiciliary care and supported care.

Both the agency and the supported unit is set out to work alongside other professionals as set out by the Health and Social Care Act 2008. It sets out the:

- Organisation’s aims and objectives

- Nature of the service provided

Services are tailored to individual needs, whether as respite, short term stay or long stay, as well as emergency care.

Regulated activities under the CQC is personal care. They specialise in dementia, eating disorders, learning disabilities, mental health conditions, personal care, physical disabilities, sensory impairments and substance misuse problems.

The team provide support of care from 2 hours per day for medication supervision; or 4 hours per day for both supervision and personal care support which can be ongoing or for a couple of times a week to full live-in support service.

They also provide a free, no-obligation care assessment service.

Their motto is to care, support and improve client’s well-being through inclusion and promotion of quality of life.

Team members are always ready to prompt independently of clients by working hand in hand with all professionals in their care.

The agency is located in Surrey, a short distance from Croydon town centre. The supported home is based at Hornchurch 8 minutes' walk from the bus stop and a short distance to Hornchurch Town Centre. The supported living is 5-bed property.

The team provide long term support package and treatment intending to allow individuals to achieve their potential.

In the pursuit of individual service user’s CCP, as agreed at the inter-professional level, the management of KJD Care Ltd believes in a multidisciplinary approach monitoring.

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Care Provided by KJD Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • KJD Care Ltd
  • Person in charge
  • Janet Olutu-Adegbuyi (Manager)

Funding & Fees Guide for KJD Care

  • Prices

  • Domiciliary rate- from £22.50/hr.
    Supported Accommodation rate- from £18.50p/hr.
    Live-in care rate- From £1650.00

  • Our fees depend on the support needs of individual.

KJD Care Reviews (9)

9.8

KJD Care has a Review Score of 9.8 (9.765) out of 10, based on 9 reviews in the last 2 years. Over all time KJD Care has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
2
5
9
0

Review from Macy W (Client) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the supported living in that the manager provides and I can honestly say that the staff are lovely and I would highly recommend you use this company for your care for your loved ones because the manager and her team are on hands to help the carers are so lovely I get on well with a lot of
the carers and I would highly recommend using this company please because the manager is a diamond she honestly gives me the best care possible. I just want to put this in here thank you for giving me the best care possible. This company is honestly the best company that's ever cared for me. I can honestly say from personal experience I have mental health issues and ADHD and autism. and the manager and her team know all of this and they are very respectful of it. They always make time to listen to me even if they're a little bit busy doing something for me they will still make time to talk to me. Honestly, the manager and her team, as I've said before I so lovely.

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Review from S P (Daughter of Client) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is good but if rotas are changed an updated rota should be sent.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you. We appreciate your feedback and will ensure that updated rotas are sent whenever changes are made. Your input is valuable in helping us improve our service.


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Review from N J (Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that I chose KJD Home Care Ltd. I started getting their service from March 2024 to September, also continued until I needed it, I can confirm it was my best choice.
To pick KJD Home care workers are fully trained. I love to recommend others to choose KJD. The carers are very friendly
and they all wear PPE to protect them and serve users. Take notes if anything needs to be passed to the manager to look into it as soon as possible to solve clients' needs if possible. The best part, you get assistance for anything by phone, email or social media group, whatever is convenient for the service user.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with KJD Home Care Ltd. It's great to know that our trained carers provided friendly and professional support while prioritising safety with PPE. We appreciate your recommendation and are here to assist you anytime, whether by phone, email, or social media. Your satisfaction is our top priority, and we look forward to continuing to support you in any way we can!


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Review from G C (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The services received by my son are the best he ever had. He has no worries and is looked after very well.
The staff are very aware of all my son's needs and are very kind towards him. Hopefully, he will be there for a long time.

Reply from Janet Olutu-Adegbuyi, Manager at KJD Care

Thank you so much for your wonderful feedback regarding the services provided to your son. We are truly grateful for your kind words and are delighted to hear that your son is receiving the best care possible. It is heartening to know that our staff are meeting your son's needs with kindness and attention. We are committed to ensuring that he continues to receive exceptional care and we are hopeful that this positive experience will continue for a long time. Thank you once again for taking the time to share your thoughts. Your feedback is invaluable to us and motivates us to maintain the high standards of care we strive for. If there is anything more we can do to support you and your son, please do not hesitate to let us know.


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Review from T P (Daughter of Client) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had care for 7 months, double-handed 4 times a day. We had the same pool of carers constantly, they were always on time and built up a great relationship with my dad, treated him with care and dignity, picked up on skin problems immediately. No complaints, would definitely recommend this care company.

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Review from Nerrissa Joy C (Daughter of Client) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went away on a holiday last month and the carers that have been looking after my mom are very professional. They are all bubbly and amiable. They looked after Mom very well and I love how friendly they are and Mom was looked after very well. Overall, I am very satisfied with the service. Can’t ask
for better quality service. I will recommend this company.

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Treated with Dignity

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Review from Y D (Sister of Client) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of KJD Care has been outstanding. The professionalism, flexibility and overall level of care has been great. The team tasked to carry out caring duties do so in the most professional manner, whilst fitting in like a family member. I would highly recommend KJD to anyone who I know.

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Review from Nick C (Client) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided. It makes me and my fiancé's life a lot easier. Wouldn’t be without my carer now! Every day he’s here, he turns up on time. He’s very good, very happy with him.

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Review from Doreen M (Niece of Client) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has complex dementia along with other care needs. The staff at KJD Care are excellent in dealing with Aunt's dementia and behaviour needs. The manager is always happy to give us time to talk should you have anything you wish to discuss. The care, patience and kindness from the staff are what
you want when faced with the decision to place your loved one with a care agency.

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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for KJD Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for KJD Care is calculated as follows: ( (46 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 52 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for KJD Care is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Janet

Janet Olutu-Adegbuyi

Job Title: Registered Manager

Joined: 2018

Janet is an experienced support worker, deputy manager, and service manager with over 23 years in the healthcare sector. She approaches every task with persistence and positivity, resulting in successful outcomes for numerous clients. Janet possesses excellent networking skills, enabling her to generate vital client leads and develop strong relationships that enhance business renewals for the organisations.


Her friendly, polite, and enthusiastic demeanour, combined with her hard work, has equipped her with a proven ability to manage residential settings, supported living, and domiciliary care. Janet collaborates effectively with healthcare professionals across various environments, ensuring seamless service delivery.


With a strong commitment to client protection and safeguarding, she has consistently improved service morale and outcomes. Janet expertly manages a team of over 70 members, fostering a supportive and efficient work environment.


Jubayer

Jubayer Ahmed

Job Title: CARER

Joined: 2022

Jubayer A has been a valued member of the KJD Care community team since August 2022. Known for his dedication to his work, Jubayer has established strong professional relationships with all his clients. His commitment to providing exceptional care and support contributes to the positive experiences of those he serves. Jubayer's approachable demeanour and reliable nature make him an integral part of our team, ensuring that clients feel valued and well cared for.


Md Diper

Md Diper Ahmed

Job Title: Carer

Joined: 2022

MD Diper A has been a valued member of the KJD Care community team since November 2022. Known for his dedication and flexible approach to work, Diper has established strong professional relationships with all his clients. His commitment to providing exceptional care and support greatly enhances the positive experiences of those he serves. Diper's approachable demeanour and reliable nature make him an integral part of our team, ensuring that clients feel valued and well cared for.


Frequently Asked Questions about KJD Care

What Type of Services does KJD Care offer?

KJD Care offers Home Care.

How many Carers does KJD Care employ?

KJD Care employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact KJD Care to verify any information. View our terms and conditions. KJD Care has an Enhanced Service – more info.