Blue Angel Care Basingstoke

First Floor, 4 King John House, Kingsclere Business Park, Kingsclere, Newbury RG20 4SW
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10 36 Reviews
  • Blue Angel Care Basingstoke, Newbury
Blue Angel Care provides bespoke home care services that support clients to live independently in their own home in Hampshire and surrounding areas.

The boutique company offers services that are designed to cater to clients’ individual needs and can vary from short daily visits to a full-time Live-In Care. Visits can range from 30 minutes any time, day or night, to night sitting or Live-In care services, depending on the individual’s needs.

As with all things in life individual circumstances can change at any time, which is why Blue Angel Care's friendly Care Givers in Hampshire are trained and prepared to quickly adapt care plans to match the current needs of the people they care for.

Blue Angel Care refers to its team of Care Givers as ‘angels’ as they are not only passionate about caring but also go the extra mile to support the people they care for.

At Blue Angel Care, they offer the following services:

Personal Care
Their personalised services help support their clients manage daily tasks and routines in line with their individual needs and preferences whilst maintaining their independence.

Live-In care
Their Live-In Care Givers provide support to clients so that they can live independently in the comfort and familiarity of their own home.

Respite care
They provide respite home care to care for your loved one on a short-term basis while you take a well-earned break.

End of Life Care
When your loved one is reaching the final stages of their life, it’s important to provide the person-centred care they need during that journey.

By choosing Blue Angel Care, you can relax with the knowledge that your loved one will always receive the highest-quality care from probably the best home care providers in Hampshire.

Please contact the friendly team for a free no-obligation assessment.

#Yourcareisourpassion

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Care Provided by Blue Angel Care Basingstoke

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Hayley Rogers (Registered Manager)

Funding & Fees Guide for Blue Angel Care Basingstoke

  • Prices

  • From £22.50 per visit

  • We offer a free, no-obligation care consultation with our team. Enquire today.

Blue Angel Care Basingstoke Reviews (36)

Total of 36, showing 1-20
10

Blue Angel Care Basingstoke has a Review Score of 10 (9.953) out of 10, based on 11 reviews in the last 2 years. Over all time Blue Angel Care Basingstoke has 36 reviews.

Overall Experience

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Date Published

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Review from J S (Daughter of Client) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's early days, but so far so good. We are really pleased with the care provided by Blue Angel staff. Everyone is respectful and well-mannered. Polite and punctual. We feel listened to and know that we are able to make contact at any time. We are very happy with the service we have received so far.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you for leaving such a positive review. Being listened to is where it all begins and we are pleased that you feel a positive start has been made.


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Review from I W (Client) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to have Blue Angel Care in my support. My carers are kind, helpful and experienced. They help me with showers and with morning routines. They are usually on time. I can contact my key worker and all office staff when needed.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you for providing such a lovely review. It's great to see the difference that Blue Angel Care is making to you and how you are familiar with who you need to contact. Kind regards, Blue Angel Care.


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Review from J T (Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers, who come regularly every morning to get me out of bed and help me to wash and dress, ready to face the day, are all lovely. They are always friendly, cheerful and respectful. They always check where I need help and let me get on with things where I can, I do value their respect for my independence.
My
only complaint and it's only a small one, is the time changes on the rota. It would be good to get a text message telling me the time of the carer's arrival has been moved backwards/ forwards! Having said that I am very aware of how difficult it is to juggle rotas along with holidays and sickness.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you for taking the time to leave a review about the service that Blue Angel Care provide. Your feedback is taken on board and we will strive to improve in this area. Kind regards, Blue Angel Care


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Review from Jenny S (Client) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came home from hospital, in January, it was most important that the timings of my calls were always at the same time each day as I was allowed up for a very limited time as I had had an operation to heal a pressure sore. Later I was allowed up for longer but it was most important that the call
times were kept to.
The training and development officer and care assistant were fantastic, they kept to the prearranged call times exactly, they kept to the same group of carers so that the calls always went smoothly. I can't praise them enough. They ensured that a very stressful time was as stress-free as possible.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Jenny, we are pleased to see that you are extremely satisfied with the care and support that you are receiving from Blue Angel Care. Thank you for taking the time to share your experience, we really appreciate your support! Kind regards, Blue Angel Care.


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Review from Terry Z (Husband of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers provided are always polite and visit on time. We have a regular carer now and my wife looks forward to their visits as you would that of a close friend or member of the family. They always manage to lift her spirit and mood which is fantastic and rubs off onto me. It is like a breath of fresh
air that has come into our everyday life! Thank you Blue Angel Care Basingstoke.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Terry, thank you for taking the time to write this lovely review for us. We really appreciate your support! Kind regards, Blue Angel Care.


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Review from June P (Client) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my care. My main carer is very professional and helpful.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

We are pleased to see that you are extremely satisfied with the care and support that you are receiving from Blue Angel Care. Thank you for taking the time to share your experience. Kind regards, Blue Angel Care.


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Review from Margaret R (Wife of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I get for my husband is very good. All the carers that come treat my husband with respect. I am starting to have regular carers who have a rapport with my husband and he is starting to recognise them which helps him very much.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear M, thank you for taking the time to leave a review. Continuity of care is something that we pride ourselves in as we are aware of how important this is for the client, family members and our team. Many thanks and kind regards, Blue Angel Care.


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Review from Emma S (Daughter of Client) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a live-in carer start halfway through November, and he was amazing made progress with my mum no other carer has managed to fully make. I was at complete ease knowing my mum was being taken care of outstandingly. I would 100% recommend Blue Angel Care Basingstoke to anyone looking for care
at home, they go above and beyond and are friendly and caring. They put you at ease it’s like having extended family they truly are amazing. Thank you so much for everything you’ve done for my family and are still doing for my family.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Emma, thank you for your lovely review; we appreciate your kind words and support!
Kind regards, Blue Angel Care Team.


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Review from L S (Friend of Client) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend with no family was put into supported living accommodation in the Basingstoke area and placed under care of Blue Angel Care. The team have made her life and living conditions so good and she is so happy. Nothing is too much trouble, her one to one carer is so nice and makes my friend feel really
special. All the carers look after her really well, take her shopping and out for days. I could not do their job, they are angels. I am so glad they were put in place by adult services, I can rely on them to look after my friend and contact me if the need occurs, they also look after her complex medical needs.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear L,


Thank you for such a lovely review, it is a pleasure to provide care and support to your friend.


Kind regards,
Blue Angel Care


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Review from V D (Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Blue Angel Care as a client for nearly 5 years.
All the staff are brilliant (carers and office staff). I always feel safe whenever I go on my days out with any carer, whether it’s in their car or around town.
Would highly recommend this care company.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you for such a wonderful review. It is an absolute pleasure to support you and seeing the difference that our visits make to your life is truly amazing.
Kind regards,
Blue Angel Care team.


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Review from S G (Son of Client) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful support from the team at Blue Angel during a time of crisis. The management team did a great job of finding care at short notice. The carers understood my father's needs and adapted their care to meet them. Lovely trips out and showed a real interest in making sure he had a good time. Thank
you.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you so much for sharing your experience with us. Person-centred care is something that we pride ourselves in and we are pleased that Dad enjoyed his days out.
Kind regards,
Blue Angel Care team.


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Review from Gilly B (Daughter of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very supportive, caring and professional. Really put the needs of their clients first. Friendly and helpful. The carers try to fit in as much as they can in the time allotted, even if they are short-staffed. Thoroughly recommend.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Gilly,
Thank you very much for taking out time to leave this review for us. We really appreciate your support.
Kind regards.


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Review from Olwen B (Wife of Client) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service with outstanding carers who looked after my husband during the last few weeks of his life. They gave time to get to know and understand my husband and I and adapted quickly as his health declined. If there were changes in carers or slightly delayed, they would call me to let me know.
As they cared for my husband, the carer's wealth of experience let me know about products which I never knew existed eg self-washing shower caps! The carers were also very adaptable to the equipment that was being installed such as hoists and slings. As my husband became more bedbound, I was comforted to see carers change the bed and wash him with such respect, talking to him all the time even when he wasn't communicating well. Thank you from the bottom of my heart, for helping to care for my husband.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Olwen,
Thank you so much for writing this wonderful review for us. We really appreciate your support.
Kind regards,
Blue Angel Care Team


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Review from Deb J (Daughter of Client) published on 8 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot explain what a difference you have made to ease the every day to day stress of life for my mum. My mum so looks forward to your visits. Since losing her sight she has struggled, but your care has helped her in so many ways and also given me peace of mind. I am very grateful.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Dear Deb,


Thank you very much for your lovely feedback, we appreciate your support.


Kind regards,
Blue Angel Care Team


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Review from Iana G (Client) published on 17 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a service user since April 2022.
The carers are amazing; they do a fantastic job.
As an ex-carer myself, the care given is beyond - 10/10. They work so hard, so kind and respectful.
Well done to all the carers.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you very much for taking out time to leave us a review.
We are extremely grateful and proud of the amazing Angels working with us!
Kind regards,
Blue Angel Care Family.


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Review from B S (Client) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am looked after in the best possible way with Blue Angel. I have never regretted being with your company.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Hi B,


Thank you very much for leaving us a positive review.
We appreciate your support!


Kind regards,
Blue Angel Family


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Review from J W (Husband of Client) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel care have provided an excellent service looking after my wife over the last three years. She has Alzheimer's.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Hi J,


Thank you very much for taking out time to write a review for us.
We are glad to be able to support your wife.


Kind regards, Blue Angel Care Team.


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Review from Marc E (Son of Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Yes, very good indeed thanks to the team, looking after my father very good indeed. The team only just started and pleased with them, thanks, all is well, so grateful, lovely, and Pippin the dog likes the team coming in as well, dad's dog, so very happy and a reliable team.

Reply from Saamvi, Public Relations and Media Officer at Blue Angel Care Basingstoke

Hi Marc, thank you very much for taking out time to write a review for us. We appreciate your support! Kind regards, Blue Angel Care Team.


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Review from R H (Son of Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a client of Blue Angel for over 3 years after transitioning from another care company. The staff were very professional and caring and always put mum first. No problem was too great and contact with myself was first class. When mum was diagnosed with only days to live, they were quick to
put in place overnight care with carers who had known mum for a long time volunteering to look after her. We even had carers calling in during their breaks to see mum and have a cup of tea with her during her last days. We could not have survived her last days without them. I would highly recommend this company for the care that they provide.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you so much for your lovely review. We appreciate your kind words!


Kind regards, Blue Angel Care Team


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Review from Glenys M (Wife of Client) published on 4 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only recently needed home care, but I cannot sing the praises of the team at Blue Angels Care, or thank them enough.
I was a little nervous having to go down this road, but from the initial assessment meeting, and the understanding and kindness showed, I felt very confident about their
services, and I was right.
During the very first visit, my husband fainted, but the carer was brilliant, and kept me calm too! It’s only 2 weeks, but I feel so relieved, knowing we have a Blue Angel behind us. Thank you.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Basingstoke

Thank you very much for leaving us a beautiful review. We appreciate your support!
Kind regards,
Blue Angel Care Team


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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Blue Angel Care Basingstoke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Blue Angel Care Basingstoke is calculated as follows: ( (61 Excellents x 5) + (3 Goods x 4) ) ÷ 64 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Basingstoke is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (19)

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Meet the Team (8)

Hayley

Hayley Rogers

Job Title: Registered Manager

Joined: 2018

Hello! My name is Hayley and I am the Registered Manager of Blue Angel Care Basingstoke.


I started working for Blue Angel Care in September 2018 as a Care Manager and opened up the Basingstoke location. I am now the Registered Manager of our Basingstoke location.


I chose this job because I love helping people and making a difference. I am a real people person so knowing that I have made a difference to someone along the way makes me truly happy. I love organization and that helps me endlessly in my role. When managing and mentoring staff, I love watching people grow and overcoming challenges.


I am a mum of 2, family time is precious so making memories with my family is a must. My son is football mad so whether this is standing on the sideline, taking the children out for days out, or walking the dogs - it's all precious to me.


Abigail

Abigail Neal

Job Title: Care Coordinator

Joined: 2020

Hello! My name is Abigail and I am the Care Coordinator of Blue Angel Care Basingstoke.


I started off at Blue Angel Care as a Senior Caregiver, 2 months later I got the opportunity for being a Care Specialist in the office in August. I was then working alongside my Manager and helping with the Coordinating after which I got offered the role of the Care Coordinator in October 2020 which I accepted.


What I like most about my role is working on rounds that are well suited for the carers and work well with the clients. I enjoy templated rounds and keeping the team happy. I enjoy seeing carers progress in their job roles and some are now working alongside me in the office


In my free time, I enjoy riding and competing with my horses, I have 2 horses called Amos and Bertie. I also help out others with their horses and also help at shows when they are competing. When I'm not doing this I enjoy playing with cars, taking my car to car shows and racing


I really enjoy my time at Blue Angel Care, amazing company to work for and I have such a great team that I work with.


Sarah

Sarah

Job Title: Training and Development Officer

Joined: 2019

Hello! My name is Sarah and I am the training and development officer of Blue Angel Care Basingstoke.


Georgie

Georgie Pearce

Job Title: Care Manager

Joined: 2020

Hello! My name is George and I am the Care Specialist at Blue Angel Care Basingstoke.


I started working with Blue Angel Care as a caregiver in August 2020. Since then I have progressed to a senior caregiver and I am now a care specialist. I have loved every moment of my journey with Blue Angel Care. I feel very privileged to have been given the opportunities that Blue Angel Care has given me. I have not only progressed within the company but within myself. Blue Angel Care has really helped me to believe in myself and shoot for the stars. I love every part of my job, knowing we are making a difference in people's lives is so rewarding.


I am a Mum of 2, and my children are my world. Family time is everything to me, when I am not working I am with my children and partner. We love to explore, go on days out but most importantly make memories together. When I have some quiet time, you will find me relaxing and more than likely watching Harry Potter. I am a huge fan!


Shauni

Shauni Smith

Job Title: Care Specialist

Joined: 2020

Hello! My name is Shauni and I am the Care Specialist of Blue Angel Care Basingstoke.


Monika

Monika

Job Title: Care Specialist

Joined: 2019

Hello! My name is Monika and I am a Care Specialist at Blue Angel Care Basingstoke.


I have been enjoying working with Blue Angel Care since 2019. I have two children and I live in Basingstoke with my youngest son. I feel like my job is not just a job for me because I enjoy helping everyone. I started working as a Senior caregiver in 2020, and since April 2023, I have been working as a Care Specialist in our Basingstoke office.


My role is to support our clients and caregivers in solving their problems and meeting their needs. I am extremely happy to work in our large Blue Angel family where everyone strives to do their best for our clients and their families.


I am excited about the future and look forward to furthering my education and gaining more experience both in the office and in the field.


Clair

Clair

Job Title: Care Coordinator covering maternity leave

Joined: 2023

I joined Blue Angel Care in May as a Care Giver and then I was successful in the maternity cover Care Coordinator position.


I have 6 years of care experience and I absolutely love working in this field. I have two crazy funny older boys who have me doing all the normal boy things: fishing, football and ice hockey. I enjoy cooking and camping and being outdoors.


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Shannon

Job Title: Training and Development Officer

I have worked in the care industry for many years, this started in an office shredding paper and taking phone calls!


I have worked for many care companies and I decided to join Blue Angel Care in 2022 as a Care Giver. It was a breath of fresh air to meet such a caring and passionate team.


I was then offered my dream job as Training and Development Officer, in March 2023 and I am thoroughly enjoying my journey so far. I love supporting caregivers on their journey, enabling them to grow and make a difference to our clients.


I have two boys and a sausage dog at home and when I am not working I am with my children and partner. You will normally find us on long walks in the countryside or at a theme park! We love an adventure!


Frequently Asked Questions about Blue Angel Care Basingstoke

What Type of Services does Blue Angel Care Basingstoke offer?

Blue Angel Care Basingstoke offers Home Care.

How many Carers does Blue Angel Care Basingstoke employ?

Blue Angel Care Basingstoke employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Angel Care Basingstoke to verify any information. View our terms and conditions. Blue Angel Care Basingstoke has a Platinum Service – more info.