Our standard rate is £23 per hour; however, this may vary based on individual needs. The final cost may be lower or higher, depending on the level of care and support required.
In some cases, additional charges may apply based on specific care needs or requests. These may include costs for overnight care, weekend or bank holiday services, specialized support, etc. Any additional fees will be discussed transparently during the assessment process to ensure clarity and fairness. Please contact us for a personalized assessment and tailored pricing.
EL Care Services Ltd has a Review Score of 8.1 (8.083) out of 10, based on 2 reviews in the last 2 years. Over all time EL Care Services Ltd has 2 reviews.
Review from Georgina G (Client) published on 23 December 2024
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Susan Kuzakwawo, Registered Manager at EL Care Services Ltd
Thank you for your kind words! We're so glad to hear you're happy with our care. Thanks again for choosing EL Care Services LTD.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L H (Client) assisted by family/friend published on 19 December 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Susan Kuzakwawo, Registered Manager at EL Care Services Ltd
Thank you so much for your kind words! We are pleased to hear that you've had such a positive experience with our carers. We truly appreciate your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.1 (8.083) out of 10 for EL Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for EL Care Services Ltd is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for EL Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Apr 2023
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